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Deposit and withdrawal methods: MuchBetter service interruption (Page 46)

Topic created on 09th Feb. 2023 | Page: 46 of 53 | Answers: 787 | Views: 135,805
Julien0520

MuchBetter service interruption

1st Jun. 2023, at 05:29 pm CEST#676
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Just received the same mail. Something seems to be happening.

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kersei
Top Member

MuchBetter service interruption

1st Jun. 2023, at 06:20 pm CEST#677
0 Likes

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XxxGamerXxx wrote on 01.06.2023 at 17:18: Got random email from muchbetter.

For those who are interested:

" Hello,
While we work behind the scenes on a new and improved cards and wearables offering, we will temporarily remove this feature from your account.


This feature will be returning soon in better form than ever before and once it does, we'll be in touch with you with more details.

We are close to resolving the disruption to our services, and once normal operations resume, we will be able to offer you new and exciting features to enhance your MuchBetter experience.

Thank you for choosing MuchBetter."

Got the email too.

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schwede666
Top Member

MuchBetter service interruption

1st Jun. 2023, at 06:26 pm CEST#678
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Likewise, I think they separate us Gamblejoe members from the rest of the herd !

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T0uchTheSky
Expert

MuchBetter service interruption

1st Jun. 2023, at 07:51 pm CEST#679
0 Likes

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XxxGamerXxx wrote on 01.06.2023 at 17:18: Got random email from muchbetter.

For those who are interested:

" Hello,
While we work behind the scenes on a new and improved cards and wearables offering, we will temporarily remove this feature from your account.


This feature will be returning soon in better form than ever before and once it does, we'll be in touch with you with more details.

We are close to resolving the disruption to our services, and once normal operations resume, we will be able to offer you new and exciting features to enhance your MuchBetter experience.

Thank you for choosing MuchBetter."

I got the same mail too, hopefully they are really telling the truth ^^

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gamble1
Legend

MuchBetter service interruption

1st Jun. 2023, at 09:46 pm CEST#680
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Jop it has also come to me .... imagine how I looked when there MuchBetter stood

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T0uchTheSky
Expert

MuchBetter service interruption

1st Jun. 2023, at 09:59 pm CEST#681
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gamble1 wrote on 01.06.2023 at 21:46: Jop with me it also came .... imagine how I looked when there MuchBetter stood

Why amazed? you fox, you have already paid out everything before.

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gamble1
Legend

MuchBetter service interruption

1st Jun. 2023, at 11:40 pm CEST#682
1 Like

Liked this post: Avatar von Lionking Lionking
T0uchTheSky wrote on 01.06.2023 at 21:59:

Why amazed, you fox, you already paid out everything before.

Well had never really long money on it always quite directly withdrawn I have a principle I leave my money only where I can in case of need someone behind the counter ahead

Nevertheless, of course I cross my fingers for everyone who still has money on it do not hang your head that will be fine

Oh and should MB run again a Tip lifts everything off I can well imagine the slip then vill in the insolvency because no one leaves more with good feeling his money there because no matter who is to blame for it now from 02 where I think that has started until now is just outrageous one may only times imagine there would have had mother father child important money to live on it

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campamocha
Rookie

MuchBetter service interruption

22nd Jun. 2023, at 04:34 pm CEST#683
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https://www.lb.lt/en/news/licence-of-uab-payrnet-revoked-for-serious-violations-bankruptcy-proceedings-to-be-initiated

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Frontosa_89

MuchBetter service interruption

24th Jun. 2023, at 02:02 pm CEST#684
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As far as I have understood, new maps are to come out!
For this, however, MuchBetter also did not want to comment more precisely!
Last February I had requested the payout and until yesterday no answer received !
Now they booked the money back to the Muchbetter account and wrote in an email that I should refrain from further payout requests ! So much for the fact that the money is transferred after Freifabe !
If they actually become solvent again, I will delete my account with them !
As the act is an absolute impudence!

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kleo7777
Experienced

MuchBetter service interruption

24th Jun. 2023, at 02:50 pm CEST#685
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Frontosa_89 wrote on 24.06.2023 at 14:02: As far as I understand, new cards are to come out!
However, MuchBetter did not want to comment on this in more detail either!
Last February I had requested the payout and until yesterday no answer received !
Now they booked the money back to the Muchbetter account and wrote in an email that I should refrain from further payout requests ! So much for the fact that the money is transferred after Freifabe !
If they actually become solvent again, I will delete my account with them !
The way they act is an absolute


It is my opinion more than clear that they can not comment because they hang in between ...payrnet no longer has a license and will no longer get one ... so it is to wait . They have no release so also no payout. And you will be guaranteed not the only one when he gets his money the account will delete ...

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Pokerbaer

MuchBetter service interruption

29th Jun. 2023, at 04:07 pm CEST#686
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Dear MuchBetter Customer,

We would like to thank you for your patience and provide you with an important update on the status of your account with MuchBetter via the electronic money institution UAB Payrnet.

On 22 June, 2023 the Bank of Lithuania (BoL) made this announcement stating that the BoL has decided to revoke UAB Payrnet's license and initiate bankruptcy proceedings due to severe and continuous breaches by UAB Payrnet of regulatory requirements applicable to UAB Payrnet including anti-money laundering, reporting, safeguarding customers' funds, sanctions and other requirements.

What does it mean to you:
As per our previous communication to you, as a licensed financial institution, UAB Payrnet must protect all customers' funds by keeping them in a segregated account, separate from their operational funds.
The BoL has stated that UAB Payrnet is aware of its current liabilities towards clients (which includes you) and these funds are in fact safeguarded in separate dedicated accounts according to the information that has been made available to the BoL. It is important to note that no other creditors of UAB Payrnet will be entitled to direct their claims to these funds. We are not able to check or know whether UAB Payrnet has sufficient funds in these dedicated accounts that correspond to its liabilities towards its customers, however the above statement made by the BoL should at least give some comfort.

In the last few days, we tried to work directly with UAB Payrnet to find solutions that would streamline the process of settlement and allow you to get your money faster.

Unfortunately, this did not work and as a result, and under law, UAB Payrnet is obligated to settle with you within 15 business days of the day of revocation of its license, i.e. no later than the 14th of July.

In the exceptional circumstances, if UAB Payrnet is unable to settle with its customers within the given time, it shall inform the BoL of the same and specify another term for settlement with customers. This term cannot be later than 2 months after revocation of the license, i.e. 22nd of August.

What should you do:
The BoL stated that UAB Payrnet's clients must apply for their refunds to UAB Payrnet directly. UAB Payrnet is obliged to contact its clients, including you, with information about the applicable settlement procedure no later than 5 business days from today, i.e. until and including the 29th of June.

This means that in the coming days you should receive information from UAB Payrnet about your refund and how to apply to UAB Payrnet.

Alternatively, you may immediately apply to UAB Payrnet for your refund. In this case you should specify to UAB Payrnet your MuchBetter account balance (i.e. your claim towards UAB Payrnet) and the details of the other bank account or electronic money account to which you would like the refund to be made. We would also like to stress that the abovementioned BoL's statement also mentioned that in some cases UAB Payrnet was not even aware of account balances of its customers, therefore we would advise you to also attach a screenshot of your MuchBetter wallet balance held at UAB Payrnet or any other document that would show your current balance to your refund request.

We advise that you direct any refund requests to the following publicly available UAB Payrnet email addresses: info-vilnius@payr.net and complaints@payr.net . We would also advise you copying the BoL in your refund request to UAB Payrnet (the email address of the BoL is prieziura@lb.lt ).



If you have any questions, please contact us at


support@muchbetter.com











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Pokerbaer

MuchBetter service interruption

29th Jun. 2023, at 04:08 pm CEST#687
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The above text reached me 35 minutes ago by mail;
i'll be surprised if I hear from PayR-Scam in the next few days!

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danny005
Elite

MuchBetter service interruption

29th Jun. 2023, at 04:44 pm CEST#688
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Proactively, I have now sent an email to the email addresses mentioned. In the MuchBetter app you can no longer request a current account statement? Hope it is enough then a screenshot of my balance.

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Christian1337
Experienced

MuchBetter service interruption

29th Jun. 2023, at 07:14 pm CEST#689
0 Likes

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Something really seems to be happening. I'm just wondering why the bank supposedly doesn't know how high the account balance is, so that you have to send a screenshot?

Am in any case curious...2k have or have not

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refucs
Top Member

MuchBetter service interruption

29th Jun. 2023, at 07:33 pm CEST#690
1 Like

Liked this post: Avatar von kleo7777 kleo7777

Christian1337 wrote on 29.06.2023 at 19:14: There seems to be really doing something. I'm just wondering why the bank supposedly doesn't know how high the account balance is, so you have to send a screenshot?

Am in any case curious...2k have or have not

If you are lucky you get 2 cents back...


The coal is gone. The text reads nicely, but doesn't get you anywhere. A tranquilizer pill, nothing more.

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