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Deposit and withdrawal methods: MuchBetter: Deposit does not arrive

Topic created on 03rd Sep. 2022 | Page: 1 of 1 | Answers: 8 | Views: 860
supermode
Expert
Hi,

Has anyone ever had the problem that the Deposit was debited from MuchBetter, but does not arrive at the casino?

Exactly the problem I have right now, the support is on it but since this has never happened to me I wanted to hear if anyone has ever had this and if it turned out well?

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gamble1
Legend
supermode wrote on 03/09/2022 at 08:25: Hi,

Has anyone ever had the problem that the Deposit was debited from MuchBetter but does not arrive at the casino?

Exactly the problem I have right now, the support is on it but since I've never happened I wanted to hear if anyone has ever had this and if it turned out well?

Yes no worries after no later than 1 day have it either on the casino or on MB back

I've always written to both and then it's done quickly

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supermode
Expert
gamble1 wrote on 03.09.2022 at 12:23 pm
Yes don't worry after 1 day at the latest you will have it either on the casino or on MB back

I have always written both and then it is done quickly

Okay that's good to know, it is now just under 24h ago.

Have you contacted the MB support via mail or app?

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gamble1
Legend
supermode wrote on 03.09.2022 at 12:49 pm
Okay that's good to know, it's been just under 24h now.

Have you contacted the MB support via mail or app?

Write there always in the app and then I answer via e-mail if a response came

Usually they are quite fast with such problems and the first answer usually comes after 20 minutes but last time the problem was with Platin and I have not written to MB support but only sent a screenshot with the debit to Platin then they have booked it

So or so lost there is normally nothing until now everything has reappeared so there no worries

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TranceBabe
Expert
I just had the same problem for the first time. Deposited, debited, but not credited.
It's stupid when you want to play immediately and not the next day or the day after

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gamble1
Legend

TranceBabe wrote on 10/14/2022 at 8:55pm: I just had the same problem for the first time. Deposited, debited, but not credited.
Already stupid if you want to play immediately and not only the next day or the day after

With what have you deposited then ?

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TranceBabe
Expert
gamble1 wrote on 10/14/2022 at 10:03 pm

What did you Deposit with ?

Well with MuchBetter, that's what this thread is about.

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supermode
Expert

TranceBabe wrote on 10/15/2022 at 09:01 AM
Well with MuchBetter, that's what this thread is about.

Yes that is really annoying, with me it was then 2-3 days later there. I think the finance department of the casino had to unlock it somehow and contacted MB and then it was there.

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gamble1
Legend
TranceBabe wrote on 10/15/2022 at 09:01 AM
Well with MuchBetter, that's what this thread is about.

Sorry I thought it was regarding a Deposit from the account on MB

But you probably meant from MB to the casino or ?

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