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Deposit and withdrawal methods: Mr.Green After big win no payout

Topic created on 01st Jun. 2020 | Page: 1 of 3 | Answers: 28 | Views: 9,331
Boris001
Visitor
Hello I have been a customer of Mr Green for years. I play wircklich very much. Have now had for years a wircklich big win that is in the 5 digit range.
My situation: have won 3 weeks ago 4000 € and then have to verify my account so with all the trimmings. Have then uploaded everything and it has then everything worked with the payment. now about 3 weeks later I got then the 5 digit win and wanted to pay out. But then my account was all at once completely blocked and I got another e-mail that I have to verify my bank account because my father has transferred me from his account money for playing and I but then transferred the win to my account dan.
My question is do I get the money now I've been waiting for 3 days after the Verification and still haven't received an answer and my account is still blocked. have uploaded all what they have requested also documents from my father. Does anyone have experience with this and how long do I have to wait for my payment. I would like to say that I have certainly paid in a par years more than the current win although the current win is very close to six figures.

Please help me?
Thanks

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Boris001
Visitor
Hi does anyone have experience with it?
lg

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upola
Legend
Whether you get your money, no one can tell you here.
With deposits from foreign account, most casinos react quite sensitively

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Kuno_Korken
Amateur
Foreign account used for Deposit - usually you will not see any money from your win

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Herr_D
Amateur
Wonder how often people still want to play with other accounts?

If you don't have money you can't gamble.

You don't have to be surprised if the casino gets in the way.

The coal will not see

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Boris001
Visitor
upola wrote on 02.06.2020 at 09:00: Whether you get your money, no one can tell you here.
With deposits from foreign account, most casinos react quite empfinlich

Hello but have nothing ilegales gemach my father has transferred me from his bank account 150 € to my Mr.Green account. And then I wanted to pay the win as always on my account but then they have me completely blocked the account. And demanded that I prove who owns the bank account (deposit).
I did not find anything in the terms and conditions where it says that it is forbidden but only that you have to use the same withdrawal method as the Deposit method was.

copied here:
6.2 In order to withdraw funds from your Player Account, you must request that the withdrawal be made in the same manner as the deposit. If the deposit method used does not allow for withdrawals, you may request a withdrawal via bank transfer. The gaming operator reserves the right to request a bank statement from you proving that you are the owner of the bank account. If you request a withdrawal via another payment method, the gaming operator will contact you and ask you to cancel your pending withdrawal and request it via the correct payment method. The gaming operator reserves the right to make a final decision on which withdrawal method to use at any time.

LG

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Herr_D
Amateur
Boris001 wrote on 02.06.2020 at 12:59
Hello but have nothing ilegales gemach my father has transferred me from his bank account 150€ to my Mr.Green account. And then I wanted to pay the win as always on my account but then they have completely blocked me the account. And demanded that I prove who owns the bank account (deposit).
I did not find anything in the terms and conditions where it says that it is forbidden but only that you have to use the same withdrawal method as the Deposit method was.

copied here:
6.2 In order to withdraw funds from your Player Account, you must request that the withdrawal be made in the same manner as the deposit. If the deposit method used does not allow for withdrawals, you may request a withdrawal via bank transfer. The gaming operator reserves the right to request a bank statement from you proving that you are the owner of the bank account. If you request a withdrawal via another payment method, the gaming operator will contact you and ask you to cancel your pending withdrawal and request it via the correct payment method. The gaming operator reserves the right to make a final decision on which withdrawal method to use at any time.

LG

Have it but answered with the post itself. Stands yet under the point 6.2 with the account, with which one pays in one must also pay out in the case of a win

And do not pay from Dad's account and pay out on mine.In which world do you live?Read the AGB's before and save so a hassle

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Herr_D
Amateur
Boris001 wrote on 02.06.2020 at 12:59
Hello but have nothing ilegales gemach my father has transferred me from his bank account 150€ to my Mr.Green account. And then I wanted to pay the win as always on my account but then they have completely blocked me the account. And demanded that I prove who owns the bank account (deposit).
I did not find anything in the terms and conditions where it says that it is forbidden but only that you have to use the same withdrawal method as the Deposit method was.

copied here:
6.2 In order to withdraw funds from your Player Account, you must request that the withdrawal be made in the same manner as the deposit. If the deposit method used does not allow for withdrawals, you may request a withdrawal via bank transfer. The gaming operator reserves the right to request a bank statement from you proving that you are the owner of the bank account. If you request a withdrawal via another payment method, the gaming operator will contact you and ask you to cancel your pending withdrawal and request it via the correct payment method. The gaming operator reserves the right to make a final decision on which withdrawal method to use at any time.

LG

Then send them a proof of who owns the account and maybe you will be lucky

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Boris001
Visitor
Mr_D wrote on 02.06.2020 at 13:29
Then send them a proof of who owns the account and vllt have yes luck

Hello,
i have already uploaded everything. Only normal way they always answer quickly mostly within 24std. but now after 4 days still no answer
just wanted to know if anyone has experience with this.
lg

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Herr_D
Amateur
Boris001 wrote on 02.06.2020 at 13:44
Hello,
have everything already uploaded. Only normal way they always answer quickly mostly within 24std. but now after 4 days still no answer
just wanted to know if anyone has experience with this.
lg

Then just in the chat and ask over and over again

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