after I had deposited 310€ on Bet365 I wanted to withdraw them after a short time, because I was also called on that day and the point "would you like to recover your money as soon as possible" made me think. So I had 300€ paid out again directly. This withdrawal was rejected and a review was initiated, Bet365 wanted all PSC that were redeemed are sent as a picture. In addition, I was informed that the amount must first be converted. This I did not know before, but as is known, ignorance does not protect against right. So I asked if I could cancel the withdrawal and convert the amount. The lady was first wounded that I could still cancel, but then confirmed my request. So I played the 300€ and lo and behold I won 400€
Same procedure: 400€ paid out, but still wanted to get the PSC as a picture
Fortunately, after a long search, I was able to find 300€ again, so in 50€ increments. Only the 10€ I was missing, but that should not be a problem I thought, since these were gambled away anyway. After continuous phone calls, Live Chat and request for new identification and explanations why I wanted to pay out directly, Bet365 still refuses to pay out because a picture of the code of 10€ is missing. Unfortunately, I have already thrown it away. Bet365 said I could request a receipt at the gas station, but this refused for privacy reasons (Completely understandable, PSC should be anonymous payment). Now my account was also blocked without any information. After calling, I was still asked to prove the 10 € receipt, although 97% are already available... No goodwill or alternatives are offered to me. In addition, the amount was implemented so seen right, even if only after the clarification. It came to no payout without conversion, however, you could simply impute my intention.
Does anyone have experience with such a case and can help me somehow, so that the amount is at least still paid out?
Thanks in advance for your effort
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Anonym
Former Member
Bet365 denies withdrawal (PSC deposit)
30th May. 2019, at 06:53 am CEST#2
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Proteq wrote on 05/29/2019 21:51: Hello,
after I deposited 310€ on Bet365 I wanted to withdraw it after a short time, because I was also called that day and the point "would you like to recover your money as soon as possible" made me think. So I had 300€ paid out again directly. This withdrawal was rejected and a review was initiated, Bet365 wanted all PSC that were redeemed are sent as a picture. In addition, I was informed that the amount must first be converted. This I did not know before, but as is known, ignorance does not protect against right. So I asked if I could cancel the withdrawal and convert the amount. The lady was first wounded that I could still cancel, but then confirmed my request. So I played the 300€ and lo and behold I won 400€
Same procedure: 400€ paid out, but still wanted to get the PSC as a picture
Fortunately, after a long search, I was able to find 300€ again, so in 50€ increments. Only the 10€ I was missing, but that should not be a problem I thought, since these were gambled away anyway. After continuous phone calls, Live Chat and request for new identification and explanations why I wanted to pay out directly, Bet365 still refuses to pay out because a picture of the code of 10€ is missing. Unfortunately, I have already thrown it away. Bet365 said I could request a receipt at the gas station, but this refused for privacy reasons (Completely understandable, PSC should be anonymous payment). Now my account was also blocked without any information. After calling, I was still asked to prove the 10 € receipt, although 97% are already available... No goodwill or alternatives are offered to me. In addition, the amount was implemented so seen right, even if only after the clarification. It came to no payout without conversion, however, you could simply impute my intention.
Does anyone have experience with such a case and can help me somehow, so that the amount is at least still paid out?
Thanks in advance for your effort
I have not had such a case but I can understand the casino, they protect themselves because of the issue of money laundering and especially in your described process of your deposit. Deposit 6 x 50€ without having converted the amount, makes absolutely no sense to me, why does one do that ? If you deposit once 50€ and then change your mind ok, but 6 deposits?!
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G****e
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Bet365 denies withdrawal (PSC deposit)
30th May. 2019, at 08:58 am CEST#3
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Smells like money laundering, but it is clear that the 6 deposits and immediate payout skeptical. Think that would have happened with any OC
and what sense would it make if they also had the last (10 paysafe)
have then all receipts fromne gas station say and write 300euros and then pay out? oh yes money laundering laugh
complete nonsense want blos that the gambles away his money
maybe he just wanted to Deposit 1 or 2 times and may have gotten a feeling with the next deposit comes the big win
and after the 6th then came a big win so that he at least had his deposit again before I now again gambled away prefer to pay out and later try my luck
inne gambling hall also no one asks where you got the 300 euros
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G****e
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Bet365 denies withdrawal (PSC deposit)
30th May. 2019, at 09:42 am CEST#6
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MisterL wrote on 30.05.2019 at 09:19: and then what would be the point if they also had the last (10 paysafe)
have then all receipts fromne gas station say and write 300euros and then pay out? ah yes money laundering lach
complete nonsense want blos that the gambles away his money
maybe he just wanted to Deposit 1 or 2 times and may have gotten a feeling with the next deposit comes the big win
and after the 6th then came a big win so that he at least had his deposit again before I now again verzocken rather pay out and later try my luck
inne gambling hall also no one asks where you got the 300 euros
Hä he has not even played with it, only deposited and wanted to pay out again
Had previously lost a lot. Then wanted to put 300€ on red, so all or nothing ^^ But that was too much for me, which is why I wanted to pay out. In addition, somehow the fact that I have implemented it directly after clarification does not matter. If I had not been able to show any evidence, I could have understood the accusations, but with 300€ you can see that I bought it myself. The accusation of money laundering makes no sense anyway, but you still have to argue against this senselessness as MisterL already said. Can they just keep my money forever? That can't be right, they should at least pay out the credit again for a fee or have it paid out to mypsc.
LG
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Anonym
Former Member
Bet365 denies withdrawal (PSC deposit)
30th May. 2019, at 06:17 pm CEST#10
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You can only try via chat/support. Actually they have to pay out,
if there is nothing. Just had a look and it's a casino that would fail for me
would fail. They have no demo mode and only 4/5 Roulette games. Is already
disreputable. So you can not check whether a suitable European RL is there.
Bet365 denies withdrawal (PSC deposit)
Nobody has liked this post so far
after I had deposited 310€ on Bet365 I wanted to withdraw them after a short time, because I was also called on that day and the point "would you like to recover your money as soon as possible" made me think. So I had 300€ paid out again directly. This withdrawal was rejected and a review was initiated, Bet365 wanted all PSC that were redeemed are sent as a picture. In addition, I was informed that the amount must first be converted. This I did not know before, but as is known, ignorance does not protect against right. So I asked if I could cancel the withdrawal and convert the amount. The lady was first wounded that I could still cancel, but then confirmed my request. So I played the 300€ and lo and behold I won 400€
Same procedure: 400€ paid out, but still wanted to get the PSC as a picture
Fortunately, after a long search, I was able to find 300€ again, so in 50€ increments. Only the 10€ I was missing, but that should not be a problem I thought, since these were gambled away anyway. After continuous phone calls, Live Chat and request for new identification and explanations why I wanted to pay out directly, Bet365 still refuses to pay out because a picture of the code of 10€ is missing. Unfortunately, I have already thrown it away. Bet365 said I could request a receipt at the gas station, but this refused for privacy reasons (Completely understandable, PSC should be anonymous payment). Now my account was also blocked without any information. After calling, I was still asked to prove the 10 € receipt, although 97% are already available... No goodwill or alternatives are offered to me. In addition, the amount was implemented so seen right, even if only after the clarification. It came to no payout without conversion, however, you could simply impute my intention.
Does anyone have experience with such a case and can help me somehow, so that the amount is at least still paid out?
Thanks in advance for your effort
This post has been translated automatically
Bet365 denies withdrawal (PSC deposit)
Nobody has liked this post so far
I have not had such a case but I can understand the casino, they protect themselves because of the issue of money laundering and especially in your described process of your deposit. Deposit 6 x 50€ without having converted the amount, makes absolutely no sense to me, why does one do that ? If you deposit once 50€ and then change your mind ok, but 6 deposits?!
This post has been translated automatically
Bet365 denies withdrawal (PSC deposit)
Nobody has liked this post so far
This post has been translated automatically
Bet365 denies withdrawal (PSC deposit)
Nobody has liked this post so far
This post has been translated automatically
Bet365 denies withdrawal (PSC deposit)
Nobody has liked this post so far
have then all receipts fromne gas station say and write 300euros and then pay out? oh yes money laundering laugh
complete nonsense want blos that the gambles away his money
maybe he just wanted to Deposit 1 or 2 times and may have gotten a feeling with the next deposit comes the big win
and after the 6th then came a big win so that he at least had his deposit again before I now again gambled away prefer to pay out and later try my luck
inne gambling hall also no one asks where you got the 300 euros
This post has been translated automatically
Bet365 denies withdrawal (PSC deposit)
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Hä he has not even played with it, only deposited and wanted to pay out again
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Bet365 denies withdrawal (PSC deposit)
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Nevertheless, he must use the full amount once to pay out, is at tipico also so.
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Bet365 denies withdrawal (PSC deposit)
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IneedMoney98
Yes say yes therefore think the money laundering is yet clear
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Bet365 denies withdrawal (PSC deposit)
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LG
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Bet365 denies withdrawal (PSC deposit)
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if there is nothing. Just had a look and it's a casino that would fail for me
would fail. They have no demo mode and only 4/5 Roulette games. Is already
disreputable. So you can not check whether a suitable European RL is there.
This post has been translated automatically