I was a silent reader here until now, but registered because of the article.
Daniel, we've been in contact via email before, maybe you remember, but it wasn't about this casino.
I had also registered at OnlineCasinoDeutschland when there was only the Schleswig-Holstein license.
That was maybe 3 years ago when this casino was new.
Unfortunately, at that time I did not know anything about the legalities, so I registered there although I come from another state and lost about 2000 euros there. So of course I could not request a payout.
On the other hand, my registration there should not have been accepted at all and also no deposits should have been accepted from me.
So I asked the casino by mail to refund all my deposits. I had even suggested a kind of comparison, so e.g. to get only half.
I even had contact by mail with the owner, or casino manager. (By the way, the casino is registered according to the imprint in Bautzen / state of Saxony). This explained to me that I have gambled away the money anyway and secondly a payout would not take place anyway because I do not live in Schleswig-Holstein.
Exactly during this time, the casino then changed its conditions who may play - unfortunately too late for me.
I did not give up and turned to the gambling supervisory authority Schleswig-Holstein with the request for clarification.
They only told me that I should not have been allowed to play because I come from another state and my account has no credit anyway because I gambled it away.
If I had known that at the time, I would not have deposited anything, especially since there was not yet the Malta license.
That is now maybe 3 years ago and I've almost forgotten it, have only become aware of this thread here.
Therefore, I can only advise everyone to play there.
Withdrawal problems with Online Casino Germany (scam)
28th Dec. 2017, at 02:05 am CET#33
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Masterofsound12 wrote on 27/12/2017 at 16:14: Short update, wrote a mail to the MGA and Schleswig Holstein. Let's see what comes now.
This is the best thing you can do. Keep us updated please.
@Gamer777 thanks for your informative post. I didn't expect the regulator in Germany to react like this. You would have been refunded (exaggerated) even in Curacao your deposits. Really sick how badly the authority has reacted in favor of Online Casino Germany. You are not the only one who felt this way, but there must have been thousands or tens of thousands affected at that time.
Both the casino and the regulatory authorities have portrayed you as the guilty party, although the casino at the time with fraudulent and false statements such as "The first legal online casino in Germany" have advertised on television and on their website. How are you supposed to expect the Otto normal consumer to inform himself about the legal situation and see through that with the statements on TV and on the homepage of the homepage?
For me this is the biggest scam on the player in the regulated lgaming industry. The second biggest is the 5€ rule on which is usually hardly referred to correctly. Nevertheless, one can expect from the customer rather that he asks himself what it has to do with the money given and reads through the terms and conditions, than that he informs himself beforehand on other sites about the legal situation exactly. Really violent!
All criminals have also won 1000 euros at once wanted the data from me which is not bad I have everything they needed to transfer it to me sent over only JZ comes every time I ask when they transfer the money to me that my data would not be valid which is total nonsense have my passport with name old address and a letter from the bank with the data and also again to match name and address how do I get JZ my money
Withdrawal problems with Online Casino Germany (scam)
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Masterofsound12
Daniel, we've been in contact via email before, maybe you remember, but it wasn't about this casino.
I had also registered at OnlineCasinoDeutschland when there was only the Schleswig-Holstein license.
That was maybe 3 years ago when this casino was new.
Unfortunately, at that time I did not know anything about the legalities, so I registered there although I come from another state and lost about 2000 euros there. So of course I could not request a payout.
On the other hand, my registration there should not have been accepted at all and also no deposits should have been accepted from me.
So I asked the casino by mail to refund all my deposits. I had even suggested a kind of comparison, so e.g. to get only half.
I even had contact by mail with the owner, or casino manager. (By the way, the casino is registered according to the imprint in Bautzen / state of Saxony). This explained to me that I have gambled away the money anyway and secondly a payout would not take place anyway because I do not live in Schleswig-Holstein.
Exactly during this time, the casino then changed its conditions who may play - unfortunately too late for me.
I did not give up and turned to the gambling supervisory authority Schleswig-Holstein with the request for clarification.
They only told me that I should not have been allowed to play because I come from another state and my account has no credit anyway because I gambled it away.
If I had known that at the time, I would not have deposited anything, especially since there was not yet the Malta license.
That is now maybe 3 years ago and I've almost forgotten it, have only become aware of this thread here.
Therefore, I can only advise everyone to play there.
This post has been translated automatically
Withdrawal problems with Online Casino Germany (scam)
Nobody has liked this post so far
have written a mail to the MGA and Schleswig Holstein.
Let's see what comes now.
This post has been translated automatically
Withdrawal problems with Online Casino Germany (scam)
Nobody has liked this post so far
This is the best thing you can do. Keep us updated please.
@Gamer777 thanks for your informative post. I didn't expect the regulator in Germany to react like this. You would have been refunded (exaggerated) even in Curacao your deposits. Really sick how badly the authority has reacted in favor of Online Casino Germany. You are not the only one who felt this way, but there must have been thousands or tens of thousands affected at that time.
Both the casino and the regulatory authorities have portrayed you as the guilty party, although the casino at the time with fraudulent and false statements such as "The first legal online casino in Germany" have advertised on television and on their website. How are you supposed to expect the Otto normal consumer to inform himself about the legal situation and see through that with the statements on TV and on the homepage of the homepage?
For me this is the biggest scam on the player in the regulated lgaming industry. The second biggest is the 5€ rule on which is usually hardly referred to correctly. Nevertheless, one can expect from the customer rather that he asks himself what it has to do with the money given and reads through the terms and conditions, than that he informs himself beforehand on other sites about the legal situation exactly. Really violent!
This post has been translated automatically
Withdrawal problems with Online Casino Germany (scam)
Nobody has liked this post so far
This post has been translated automatically
Withdrawal problems with Online Casino Germany (scam)
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Now that's a very informed post from you.
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Withdrawal problems with Online Casino Germany (scam)
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ChrizRizz
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