Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Voodoodreams does not want to pay out ???

Topic created on 02nd Aug. 2018 | Page: 1 of 4 | Answers: 34 | Views: 7,185
Nextplx
Amateur
Hello dear Today I won again what at VoodooDreams, but unfortunately they do not want to pay out every time you say that my documents are not correct while I zocke there for longer time and had already verzifierung behind me and certain payout without problems?!?!

reason is why they can not pay out is because I have no picture of the credit card was them otherwise no matter!??! since 1 year ca läufs without problems only now aufeinma where I have deposited less than won?

i send them dan a picture of the card this gibs unfortunately only as a paper form since it sone kind shoping account card is I have to my normal ec card, have both cards side by side photographed and the doucment of the bank put behind and an onlinebanking picture and clarified them that so the system is there at the bank... no would also not be enough breuchten normal credit card otherwise no money can you help here? where should I now conjure up the card?

in addition, I have 2 other KK there where I have ne normal therefore know the yes ey how I'm called and my other normal savings bank checking account ... they have now about 10 different cards / accounts of me verzifiert and now believe me nit that, that is my account or card

This post has been translated automatically

Anonym
Threaten them best just times with the Mga and set yourself a limit, so you do not gamble anything

This post has been translated automatically

Nextplx
Amateur
just tried unfortunately again only copie past answer I should send the card while I have it just as paper form already 20x abfotografiert but funny the months where you pay 500 and only 100 rausholt gings always without problems everything just hinterhalte tactics and verrasche ... ohnein he has won 5€ more now we are looking in the crumbs ^^^

This post has been translated automatically

Anonym
Can you get any certificate from the credit card company confirming the card?

This post has been translated automatically

Anonym
Nextplx wrote on 02.08.2018 at 21:41 clock: Hello dear Today I won once again what at VoodooDreams, only unfortunately do not want to pay out every time you say that my Documente are not correct while I zocke since Längere time and had already verzifierung behind me and certain payout without any problems?!?!

reason is why they can not pay out is because I have no picture of the credit card was them otherwise no matter!??! since 1 year ca läufs without problems only now aufeinma where I have deposited less than won?

i send them dan a picture of the card this gibs unfortunately only as a paper form since it sone kind shoping account card is I have to my normal ec card, have both cards side by side photographed and the doucment of the bank put behind and an onlinebanking picture and clarified them that so the system is there at the bank... no would also not be enough breuchten normal credit card otherwise no money can you help here? where should I now conjure up the card?

in addition, I have 2 other KK there where I have ne normal therefore know the yes ey how I'm called and my other normal savings bank checking account ... they have now about 10 different cards / accounts of me verzifiert and now they believe me nit that, which is my account or card

A friend of mine had a similar situation and has then canceled the withdrawal...then deposited via PayPal ( also goes Psc ) and via this withdrawal method it has then worked.

This post has been translated automatically

Marqes
Expert

Player89 wrote on 03/08/2018 at 00:55
A friend of mine had such a similar situation and then cancelled the withdrawal...then deposited via PayPal ( also goes Psc ) and via this withdrawal method it worked out.

Paypal and Psc? How is that supposed to work?

This post has been translated automatically

Anonym
Already tried to pay out several smaller amounts? I once wanted to withdraw 200 euros from an OC and did it via PayPal in 50 euro bites, took a total of 3 minutes, then the money was there

This post has been translated automatically

Anonym
Marqes wrote on 03/08/2018 at 01:19 PM

Paypal and psc? How is this going to work?


I mean a method of that he simply has the option to pay out differently.

This post has been translated automatically

Nextplx
Amateur
Moin people thanks for your answers,

so I've already tried with one of my other Auszahlungsmethoden but since the same thing happens and now the money is only listed in transaction and no longer in Auszahlung can also no longer stonieren ... without the card is probably nothing just called the bank but will take 10-15 working days until I get the letter and hope they have at all gerallt what I wanted ^^ so for me is so vodoodreams through.. I do not understand how you have to 10x in the year verzifiern, asked again in the chat but as I said they insist ... and where I said great you do that if I Deposit 500 before and 100 par days later would like to have out are the in 5 min there now happens 1 time that I am in the month clearly in plus dan start to so rum zustinken ...

This post has been translated automatically

OnkelBirne
Rookie
Sounds somehow familiar...
Had with them also 2×mal such a monkey dance... 😤
The first time (payout of larger win: 2,200 € ) documents not sufficient... Nachgeschickt... Not sufficient...
Noted : Documents went everywhere to verify... ðŸ'€ to date
After 4 days
Withdrawal canceled=everything was spoiled...
Crap they have reached their goal...
The 2nd time: Exactly the same number, only with the difference that I was more disciplined and had more patience for the delay fad ðŸ˜'
After 5 days the 2.000 Takken were on the account...
Strangely, since the payout *no more freespins, or Bonuses offers* Although I have earned a relatively high rank through EPs...
Nothing there comes nix more... ðŸ˜'
Before almost daily, sometimes 2x daily 10 Freespins on the house...
I don't dare to Deposit anything there anymore ðŸ˜'😥

This post has been translated automatically

Hot Topics18th May. 2024 at 05:14 am CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately