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Public complaints: Payout problems at Stake7

Topic created on 11th Apr. 2018 | Page: 1 of 5 | Answers: 44 | Views: 17,446
Hennes1981
Visitor
Hello,
I have requested stake7 a week ago (04.04.2018) two payouts with a total profit of 3600 euros. Since then, the status is pending and on request I am told that there are technical problems with the payment providers and that it is given by support again with a request for payment to the accounting department. Nothing has happened so far.
I have already paid out the wins several times. There were never problems and I had my win within 48 hours.
Has anyone had the same experience?

Greetings
Hennes

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Anonym
I applied for 1000 euros the day before yesterday at Stake, which was in the account today.
Am it satisfied

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Hennes1981
Visitor
They seem to want to screw with me.
Have the now again on it addressed. Now they say that the problems are fixed. However, my documents must be checked because the limit of 2300v Euro is exceeded.
When I asked how long it would take, they told me that it would be ready any moment.
So I asked if it would be paid out today. The answer was: No, it has to be finalized first. This takes time because the legal department has to process it properly.
With all this seems very strange.

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Anonym
Do not panic - that will come. Can just sometimes happen that there are technical problems.

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Anonym
Hennes1981 wrote on 11/04/2018 at 20:05: They seem to want to screw me.
Have now addressed the again on it. Now they say that the problems are fixed. However, my documents must be checked because the limit of 2300v euros is exceeded.
When I asked how long it would take, they told me that it would be ready any moment.
So I asked if it would be paid out today. The answer was: No, it has to be finalized first. This takes time because the legal department has to process it properly.
With all this seems very strange.

You will definitely get your money there. stake7 is absolutely reputable and there are usually no problems with withdrawals. There was probably really a technical problem. And you have won an amount where the law requires that the account must then be verified.

Give here gladly a feedback when everything has gone through

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hombre86
I feel the same as you Hennes1981

Have you achieved anything in the meantime?

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Hennes1981
Visitor
hombre86 wrote on 04/12/2018 at 13:27: I feel the same as you Hennes1981

Have you achieved anything in the meantime?

Ne I have achieved nothing so far.

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hombre86
With me it has been said that it will be paid out before the weekend we're curious

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Hennes1981
Visitor
I am also curious. I have never had to wait so long. Emails are not responded to at all.

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hombre86
Never had any problems with the payout so far. No idea what is going on there

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