Bodo74 wrote on 18.01.2020 at 04:21: Hello,
i won €3,300 at the Betamo casino (if I remember correctly, I found the site on CasinoDaddy's TwitchProfile) with the welcome bonus.
I have fulfilled the turnover requirements.
After I uploaded all documents for Verification and they were accepted,
came a day later an email:
"Account closed for duplicates.
Dear Player,
during the security check we found out that your account has a duplicate.
Please note that it is only allowed to have one account per player/ IP/device with or without bonuses.
you have breached this rule.
Therefore, the decision was made to close your account and confistcate the winnings.
The decision was made by the casino`s management and it is final.
Best regards,
Casino Support Team"
I then noticed that I deposited an amount of 50 Eruo to a friend, who has his own account on this site, via my bank account using the payment method "giropay" (this friend also used the welcome bonus).
However, I didn't think about that anymore and created my own account on this site without any ulterior motives and also used the welcome bonus.
I suspect, since I also deposited with my account via my bank account, that this is the reason for the account being blocked. However, I have not been presented with a proper reason or proof, so it is just a guess.
I don't know what to do, because the support doesn't give me the right information, despite reading my messages in the live chat.
Can I take legal action against this or do I have no chance to get my money back.
A Deposit has nevertheless worked.
The best thing to do now is to clarify everything by mail with the casino and save chat logs
You should actually get your deposit refunded, but not the wins at first.
Betamo belongs to N1 Casino and is a reputable casino
What I do not quite understand right now: Do you now have a double account or was it actually only a deposit with your buddy on the account? Did he make any other deposits from his account in the meantime?
You have not coincidentally gambled together when redeeming the bonus, so both logged into the casino from the same network?
If I were you, I would first open a complaint with ag, I will send you the link via PM
N1 Limited and bonus I can only advise to keep your hands off
Paradise Casino I had exactly the same as you, but never played there before - still account closed after request for withdrawal.
Reason: double account
Offering this bonus to a gambling addict is really beneath you. I don't want to badmouth all streamers, but CasinoDaddy is also not my cup of tea. He also advertises an Exclusive Volcano Vegas Bonus with 200% NON STICKY, sounds first top, unfortunately with a Max. Cashout limit, HERE there is a post about it
I am also not the biggest fan of them. But they have 50 casinos and because of one bad to find everything bad is n bissle exaggerated. Also, I have often noticed that streamers can help with big problems with casinos. No question every Streamer wants to make money. And they do that when we lose money. A pact with the devil. Let everyone judge for themselves whether this is ok or not. That the casino offers you n zwani if you do not close account - goes of course not at all. But is probably more to the casino than to the streamer. I would recommend you to write to them and wait for an answer.and in the selection generally gillt probably rather Deposit money on mga license than on curacao. That is then your decision
No question every Streamer wants to make money. And they do that when we lose money.
However, the money would have been lost anyway - who ultimately benefits from it does not matter and if it is a streamer you want to support then the use of its Affiliate links is just to "control" the loss. Therefore I would not call it a pact with the devil.
Caution: CasinoDaddy promotes dubious online casinos!
Nobody has liked this post so far
The best thing to do now is to clarify everything by mail with the casino and save chat logs
You should actually get your deposit refunded, but not the wins at first.
Betamo belongs to N1 Casino and is a reputable casino
What I do not quite understand right now: Do you now have a double account or was it actually only a deposit with your buddy on the account? Did he make any other deposits from his account in the meantime?
You have not coincidentally gambled together when redeeming the bonus, so both logged into the casino from the same network?
If I were you, I would first open a complaint with ag, I will send you the link via PM
This post has been translated automatically
Caution: CasinoDaddy promotes dubious online casinos!
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Mallpall
Paradise Casino I had exactly the same as you, but never played there before - still account closed after request for withdrawal.
Reason: double account
This post has been translated automatically
Caution: CasinoDaddy promotes dubious online casinos!
Nobody has liked this post so far
*Non Sticky
https://www.gamblejoe.com/forum/online-casinos/bonus-angebote/non-sticky-boni-in-2020-133327/2/#p151427
*Here
https://www.gamblejoe.com/forum/casinobeschwerden/sonstige/vorsicht-vor-vulkan-vegas-121379/
This post has been translated automatically
Caution: CasinoDaddy promotes dubious online casinos!
Nobody has liked this post so far
This post has been translated automatically
Caution: CasinoDaddy promotes dubious online casinos!
Nobody has liked this post so far
However, the money would have been lost anyway - who ultimately benefits from it does not matter and if it is a streamer you want to support then the use of its Affiliate links is just to "control" the loss. Therefore I would not call it a pact with the devil.
This post has been translated automatically