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Casino verification: Wunderwins deliberately blocks payout - suddenly dubious ? (Page 2)

Topic created on 26th Nov. 2023 | Page: 2 of 3 | Answers: 34 | Views: 2,738
rebirth75
Rookie
To be on the safe side, I have now changed the email address and previously had gmx. Yes, the first email ended up in the spam folder. Then I marked the email as "Not spam". The next emails arrived normally in the inbox but also without a link. I haven't installed any addons or security software recently. As I said two months ago, I remember the email was also in the spam folder but there was a link. Maybe they have a problem themselves and nobody notices it....

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rebirth75
Rookie
I have just received over 10 emails at the same time from KYC to the new address and all without a link again. I'm sure they have a problem or they are doing this chicanery on purpose. It's not me I'm sure, I used a different email program and a different address.


"&gtrebirth75


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Falke
Expert

rebirth75 wrote on 27.11.2023 at 09:17: I just received over 10 emails at the same time from KYC to the new address and all without a link again. They have a problem I'm sure or they are doing this harassment on purpose. It's not me I'm sure, I used a different email program and a different address.


"&gtFalke



Then the support team should write the link directly into the chat.

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rebirth75
Rookie

Falke wrote on 27.11.2023 at 12:28 pm:

Then the support should write the link directly into the chat.

I've already tried, this request is simply ignored and that with all 3 chat employees in 3 chats. There is simply no answer. The request to receive a direct email from the KYC department was also ignored. I think they only give the standard answers or are not (or no longer) authorized to give other information.

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rebirth75
Rookie
Just received another email without a link. I think the game will continue until the 30 days are up and then the account will be blocked anyway and that is also the intention of this fraudulent company.

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gamble1
Legend

rebirth75 wrote on 27.11.2023 at 13:52: Just received another email without a link. I think the game will now go on until the 30 days are up and then the account will be blocked anyway and that is also the intention of this fraudulent company.

Of course you are angry but to imply fraud is not right either


Have you sent a screenshot?

Maybe try it on your cell phone?

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CaNna09
Amateur

rebirth75 wrote on 27.11.2023 at 13:52: Just received another email without a link. I think the game will now go on until the 30 days are up and then the account will be blocked anyway and that is also the intention of this fraudulent company.

Abp/ublock on?


If so, switch off the links from the casinos are automatically not displayed;)

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rebirth75
Rookie

gamble1 wrote on 27.11.2023 at 14:15:

Sure you're mad but insinuating fraud isn't right either


Did you send a screenshot ?

Maybe tried via your cell phone?

I have sent screenshots several times and everything was unsuccessful


I think I've also tried my cell phone, but will now try again via a gmail account.

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rebirth75
Rookie

CaNna09 wrote on 27.11.2023 at 14:17:

Abp/ublock on?


If so, switch off the links from the casinos are automatically not displayed;)

No, I don't know, I use Thunderbird on my PC and I don't have a blocker there.


I have ABP on Firefox but I don't check emails there.

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rebirth75
Rookie
Today in the morning the link was miraculously there, but unfortunately when I clicked on it, it had already expired. Let's see what happens now....

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roccoammo11
Expert

rebirth75 wrote on 28.11.2023 at 09:19: Today in the morning the link was miraculously there but unfortunately when I clicked on it it had already expired. Let's see how it goes on now....

how did the whole thing turn out?

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Falke
Expert

roccoammo11 wrote on 23.12.2023 at 18:02:

how did the whole thing end?

After he has not contacted you, you can assume that he has received the money. It's always like that.

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rebirth75
Rookie

roccoammo11 wrote on 23.12.2023 at 18:02:

how did the whole thing end?

How did it end? The whole thing took over 14 days until I was verified. Only after I had spent the 1000 euros out of frustration did I receive the message 10 minutes later that I had been successfully verified!


So much for the Wunderwins chicanery! I can only advise everyone not to spend a single cent there. Since the new license they are playing an unfair and mean game! Once again I am facing a payout which has been canceled 3 times for technical reasons and they only want to pay it out to my bank account which of course I will not agree to......

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Donnie
Expert

rebirth75 wrote on January 14th, 2024 at 6:32 pm:

How did it end? The whole thing took over 14 days until I was verified. Only when I gradually spent the 1000 euros out of frustration did I get the message 10 minutes later that I was successfully verified!


So much for the Wunderwins chicanery! I can only advise everyone not to spend a single cent there. Since the new license they are playing an unfair and mean game! Once again I am facing a payout which has been canceled 3 times for technical reasons and they only want to pay it out to my bank account which of course I will not agree to......

And how did the payout come about?

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Falke
Expert

rebirth75 wrote on January 14th, 2024 at 6:32 pm:

How did it end? The whole thing took over 14 days until I was verified. Only when I gradually spent the 1000 euros out of frustration did I get the message 10 minutes later that I was successfully verified!


So much for the Wunderwins chicanery! I can only advise anyone not to spend a single cent there. Since the new license they are playing an unfair and mean game! Once again I'm facing a payout which has been canceled 3 times for technical reasons and they only want to pay it out to my bank account which of course I won't agree to......

Then stop playing with this crap store.


Why are you depositing again after this harassment? Some people just want to be taken for a ride, I have the feeling.

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