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Casino verification: Stake requires level 2 verification by January 1, 2025

Topic created on 02nd Oct. 2024 | Page: 1 of 2 | Answers: 15 | Views: 2,678
Maximus_Winnus
Experienced
I received the following e-mail yesterday:

Hello Maximus_Winnus,

"Submit a Level 2 verification by January 1 to unlock additional benefits for your account.
By January 1, 2025, we will require you to submit a Level 2 Verification to continue using Stake.com."

"Level 2 verification requires basic personal information and proof of identification in the form of a driver's license or ID card.
The security of your account allows us to offer you further benefits and a unique service at the same time. Please verify your account by January 1, 2025 to continue using Stake.com."


Since Germany is on the list of excluded countries according to the terms of use, verification would be "difficult" in my opinion.

Do you have any current experience of this?

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gamble1
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Yesterday I received a similar mail with the addition of a €50 bonus if I complete it by 7.10

Long story short, I sent my driver's license and was confirmed without any problems because just because you are German and have an ID from DE does not necessarily mean that you live in DE and the ban only affects Germans in Germany

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Maximus_Winnus
Experienced
Thanks for the info. Have you already received the bonus, or will it only be available on 07.10.?

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gamble1
Icon
Apparently there will be nothing until 07 yet

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ruhrpott
Expert
I had the same thing about a month ago. I received the bonus 5 days after verification.

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roccoammo11
Expert
You can also verify yourself with a German ID and the bonus will only come on the day as stated in the mail...the first of these mails went out a few months ago...the bonus amount depends on the bets played...those who are already verified unfortunately get nothing

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Maximus_Winnus
Experienced

roccoammo11 wrote on 04.10.2024 at 17:18: You can also verify yourself with German ID and bonus will only come on the day as it says in the mail..the first of these mails went out a few months ago..the bonus amount depends on the bets played..who is already verified, unfortunately gets nothing


The German ID shows my home address, which may be a problem. In any case, they rejected the front of my passport. Support isn't really any help either. They picked out a few text modules that suddenly talk about a selfie with ID in hand.

@gamble1
Have you received your bonus?

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gamble1
Icon

Maximus_Winnus wrote on 07.10.2024 at 23:50:


The German ID has the home address on it, that may be a problem. In any case, they rejected the front of my passport. The support is somehow no real help either. They picked out a few text modules that suddenly talk about a selfie with ID in hand.

@gamble1
Have you received your bonus?

No, not yet

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roccoammo11
Expert

Maximus_Winnus wrote on 07.10.2024 at 23:50:


The German ID has the home address on it, that may be a problem. In any case, they rejected the front of my passport. The support is somehow no real help either. They picked out a few text modules that suddenly talk about a selfie with ID in hand.

@gamble1
Did you get your bonus?

That's really no problem if you can read Germany

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DeinVater
Top Member
Has anyone received this bonus now? Unfortunately not me...............

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gamble1
Icon

DeinVater wrote on 07.11.2024 at 22:42: Has anyone received this bonus now? Unfortunately not me...............

Yes, came as announced in the mail.

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btssultan
Experienced
Maximus_Winnus wrote on 02.10.2024 at 21:10: I received the following email yesterday:

Hello Maximus_Winnus,

"Submit a level 2 verification by January 1 to unlock additional benefits for your account.
By January 1, 2025, we will need you to submit a Level 2 Verification to continue using Stake.com."

"Level 2 verification requires basic personal information and proof of identification in the form of a driver's license or ID card.
The security of your account allows us to offer you additional benefits and a unique service at the same time. Please verify your account by January 1, 2025 to continue using Stake.com."


Since Germany is on the list of excluded countries according to the terms of use, verification would be "difficult" in my opinion.

Do you have any current experience of this?


I am verified up to level 2, levels 3 and 4 were submitted months ago, but nothing has happened in the processing to date...

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gamble1
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btssultan wrote on November 13, 2024 at 10:42 pm:
I am verified up to stage 2, submitted stage 3 and 4 months ago, nothing has happened in processing to date....

Yes, the same with me.

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klow68

roccoammo11 wrote on 04.10.2024, at 05:18 pm: You can also verify yourself with a German ID and the bonus will only come on the day as stated in the mail...the first of these mails went out a few months ago...the bonus amount depends on the bets played...those who are already verified unfortunately get n



does the same apply to a US passport?
gamble1
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klow68 wrote on 22.11.2024 at 02:16:


does this also apply to a US passport?

Do you play at Stake.us or Stake.com ?

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