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Casino verification: Boomcasino.com advanced verification

Topic created on 02nd Sep. 2021 | Page: 1 of 1 | Answers: 9 | Views: 1,496
obiwan2406
Good evening everyone

Has anyone here already made experiences with the extended verzifizierung of Boomcasino?
I have now sent them the account statements from the entire year 2021 + payroll and credit card statements and the whole thing is now almost 2 weeks.

Mfg Patrick

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Krabbenburger
Experienced
Are they holding your payout?
If not, I would just gamble somewhere else.
I once had a failed Deposit there that was debited but not credited to my casino account.
Although I submitted the merchant transaction number that I received from Neteller support, it took more than a month for my money to be credited to my casino account.

Therefore, I am not surprised that this drags on so long with you.
This is already extremely private what you have sent them everything. If they want more I would change the casino and file a complaint if they withhold your withdrawal.

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Krabbenburger
Experienced
I just read a complaint on Casino Guru about Boom from a player who had a 7300€ withdrawal withheld.
He also had to do an extended verification.
In his bank statements they saw a cash Deposit of 380€ and on this basis the withdrawal was not processed .
Total madness .
The casino has not responded to the complaint there either .
Maybe you can ask the Gamblerjoe employee Caro times if she has contact with Boom and can help you .
Otherwise, complain to Casino Guru and what that brings nothing to the regulatory authority MGA in Malta to file a complaint.

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obiwan2406
Exactly can at the moment neither Deposit nor withdraw is with me at the moment about 6000 euros that are still at Boomcasino.

And yes the problem with the cash deposit I also have since I no longer had a receipt I should then explain the mail to them I sent last week Friday and since then nothing more heard.

That Caro can help there I have yesterday evening already read here and they directly times written to hope that they can help otherwise remains if necessary. really only a complaint

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Falke
Expert
Krabbenburger wrote on 02.09.2021 at 23:12: I just read at Casino Guru a complaint about Boom from a player who was held back a payout of 7300€ .
He also had to do an extended Verification .
On his bank statements they saw a cash Deposit of 380€ and on that basis they did not process the withdrawal .
Total madness .
The casino has not responded to the complaint there either .
Maybe you can ask the Gamblerjoe employee Caro times if she has contact with Boom and can help you .
Otherwise, complain to Casino Guru and what that brings nothing to the regulatory authority MGA in Malta to file a complaint.

Unbelievable. What is the even the account statements and all transactions that one has made. Are the prosecutor, tax auditor and judge in one or how?

I would file a criminal complaint against the casino. This is so clearly against data protection, DSGVO etc.. And it is blackmail you otherwise not to pay the money. They can claim what they want, such a precise insight into such sensitive data has certainly no online casino.

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obiwan2406
Yes, I thought to myself that it actually goes much too far but I just thought that I would get faster back to the money only that was unfortunately a misjudgement.

But I keep you up to date whether I get the money back or how long the whole thing still drags on

Mfg Patrick

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ZEHRA
Visitor
Boomcasino the problem I have described here.... That I have made Deposit 400€ and it stood Technical problems yet withdrawal was gone from my account.
The have repeatedly problems GEMACHT me my deposit not credited
Finger away when big win comes the pay not right fraud.
I HAVE WRITTEN MAIL PUT THE 400€ YOUR ASS PURELY YOU ARE FRAUDSTERS THEN I HAVE LOCKED ME SAME.

FINGER AWAY BOOMCASINO

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Hidaruma
Top Member

ZEHRA wrote on 05.09.2021 at 09:56: Boomcasino the problem I have described here.... That I made Deposit 400€ and it stood Technical problems nevertheless withdrawal was away from my account.
The have always problems GEMACHT me my deposit not credited
Finger away when big win comes the pay not right fraud.
I WROTE MAIL PUT THE 400€ YOUR ASS PURELY YOU ARE FRAUDSTERS THEN I LOCKED ME SAME.

FINGER AWAY BOOMCASINO

Had no problems with them yet.

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obiwan2406

Hello Hidaruma

Have you already had to do the extended verzifizierung if so what experience have they made there? Until now I can unfortunately report nothing new today will probably not happen much anyway hope that in the course of the next week my problem can be solved.

Mfg Patrick

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Hidaruma
Top Member

obiwan2406 wrote on 05/09/2021 at 14:13
Hello Hidaruma

Have you had to do the extended verzifizierung if so what experience have they made there? Until now I can unfortunately report nothing new today will probably not happen much anyway hope that in the course of the next week my problem can be solved.

Mfg Patrick

No, I played there a few months ago and only had to send my person there. Problem-free 7k via Skrill brought to the payout. Then I left because they took Skrill out of their product range. And now I can play there from as a German nimmer.


But without wanting to advertise now, I can recommend Luckydays. Deposit and withdrawal via bank transfer possible, fast verification. However, only one active payout possible. 4k per //50k per month.
I signed up there because another user was positive about this casino.
More unproblematic than any MGA store. Play 'n Go slots sometimes run more than sluggish unfortunately.

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