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Casino verification: Account creation from 2 different households but same IP

Topic created on 05th Jun. 2021 | Page: 1 of 2 | Answers: 12 | Views: 2,483
Marco2712

Account creation from 2 different households but same IP

5th Jun. 2021, at 10:06 pm CEST#1
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Good day all together short summary

My brother registers at a casino, a day later at the same also registered.

He lives upstairs has his own apartment I downstairs also own apartment

IP would have to change constantly because wifi or mobile data

Bonus was not given to me explanation of the casino I have 2 account with the same IP. Have described everything to the casino and now they want proof that he lives upstairs I also

I will send them everything now. Has anyone ever had exactly such a problem or similar?

It can not be that both Deposit beautiful lose money and I now make a withdrawal and the so faxxen make is madness then the deposited should pay out again

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upola
Legend

Account creation from 2 different households but same IP

6th Jun. 2021, at 09:36 am CEST#2
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Do you access the Internet via the same WLAN?

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Marco2712

Account creation from 2 different households but same IP

6th Jun. 2021, at 11:13 am CEST#3
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Every now and then it happens. Since bad internet is in the house

Funnily enough no matter where we play whether it is tipico Bet365 or other casino types never had problems

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gamble1
Legend

Account creation from 2 different households but same IP

6th Jun. 2021, at 01:47 pm CEST#4
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Marco2712 wrote on 06/06/2021 at 11:13: Every now and then it happens yes. Since bad internet is in the house

Strangely no matter where we play whether it is tipico Bet365 or other casino types never had problems.

Well the casino can first only see two IP's that are identical and then it usually already goes off

But just bring them a proof and good

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Marco2712

Account creation from 2 different households but same IP

6th Jun. 2021, at 02:08 pm CEST#5
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Yes, I will do that if they request it now. First, they wanted an explanation and said halt already I had a double account. Hammer is also am already at day 8 where it says payment is still pending. If you write to the support everything goes very quickly would you like to pay out it takes days or weeks simply the hammer

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Anonym

Account creation from 2 different households but same IP

7th Jun. 2021, at 07:47 am CEST#6
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what I do not understand, you are not called like your brother, da kannste no 2 account have, there are just more and 2 family homes, and each household may create an account, but everything is just stalling, when I'm at my buddy, I also play with his IP and no problems, probably had to send a lease, or what.

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gamble1
Legend

Account creation from 2 different households but same IP

7th Jun. 2021, at 10:23 am CEST#7
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Herould wrote on 07.06.2021 at 07:47: what I do not understand, you're not called like your brother, da kannste no 2 account have, there are just more and 2 family homes, and each household may create an account, but everything is just stalling, when I'm at my buddy, I also play with his IP and no problems, probably had to send a lease, or what.

Yes and no

There are casinos that also take the IP rule as a restriction for the households and not only seen on Bonus money

Basically, you are always first put under suspicion, so it is always good to clarify everything in advance in the chat so you have something in hand if someone asks

In case I've overlooked it about which casino it is at all because there are some who are very accommodating there and also listen and then there are but which often go in the direction of double accounts

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Marco2712

Account creation from 2 different households but same IP

7th Jun. 2021, at 12:50 pm CEST#8
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If you don't mind, we will be happy to explain what duplicate accounts mean. These are accounts that use the same IP/device/browser. It doesn't have to be registered in your name: for example, it can be friends/relatives/acquaintances who also play here and use the same browser.

You have a duplicate account, so we cannot issue you the bonus. We hope for your understanding.


that was their statement. After I explained to them that my brother lives upstairs and I downstairs we are 2 different households but it can happen that the same ip comes because of wifi came only thanks for the explanation our responsible department was informed about it and checks it.

unbelievable may Deposit one gambles away his money as soon as one wants to pay out faxxes are made

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gamble1
Legend

Account creation from 2 different households but same IP

7th Jun. 2021, at 01:47 pm CEST#9
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Marco2712 wrote on 07/06/2021 at 12:50 PM: If you don't mind, we'll be happy to explain what duplicate accounts mean. These are accounts that use the same IP/device/browser. It doesn't have to be registered in your name: for example, it can be friends/relatives/acquaintances who also play here and use the same browser.

You have a duplicate account, so we cannot issue you the bonus. We hope for your understanding.


that was their statement. After I explained to them that my brother lives upstairs and I downstairs we are 2 different households but it can happen that the same ip comes because of wifi came only thanks for the explanation our responsible department was informed about it and checks it.

unbelievable may Deposit one gambles away his money as soon as one wants to pay out faxxes are made

Yes, but if you can prove that you have two different households, there is nothing to prevent it, I think

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Marco2712

Account creation from 2 different households but same IP

7th Jun. 2021, at 04:08 pm CEST#10
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Yes normally I see it that way. Only I see just many comments where it says there would be problems because of the IP address which is normally total nonsense if I was zb at my parents and play over wifi and the also or at friends. Pay several thousand but want to pay out once then talk about IP address ? That is not correct

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