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Bonus & offers: Sunmaker support is an impertinence

Topic created on 10th Feb. 2018 | Page: 1 of 2 | Answers: 12 | Views: 4,751
effekt40
Rookie

Sunmaker support is an impertinence

10th Feb. 2018, at 09:24 pm CET#1
2 Likes

Liked this post: Avatar von Bullit986 Bullit986, Avatar von dettke dettke
Hi,
i have had problems with the games from time to time.
It was debited the bet and then came error message about a technical error.
This I reported to the support that told me only: we check this and they get an emai

A few days later I made a request, what the test had resulted and answer was: we have no information....

I asked for a goodwill bonus (it was maybe just 5€) and was just told to wait for an email.
I am a loyal player at sunmaker pay a lot and win sometimes....
But that one after many deposits no entgegenkommen has is yes times right Sche....

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Anonym

Sunmaker support is an impertinence

10th Feb. 2018, at 09:56 pm CET#2
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Don't worry about it. I had to get out of the habit of thinking that way, too. It doesn't matter to the casinos and they don't value you as a customer. No matter how many times you have deposited unless you are a High Roller

If you dislike sunmaker, then just cancel your account and play somewhere else. That is the best thing you can do

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Anonym

Sunmaker support is an impertinence

10th Feb. 2018, at 09:58 pm CET#3
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Nobody has liked this post so far
if you want service go to Vegas, you will be treated well as a High Roller

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effekt40
Rookie

Sunmaker support is an impertinence

10th Feb. 2018, at 10:25 pm CET#4
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Yes of course terminate always goes, only I am so actually satisfied.
Payouts are booked in an hour and game selection quite good...

But maybe someone of you has a Bonus Code

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RiverSong
Legend

Sunmaker support is an impertinence

11th Feb. 2018, at 08:02 pm CET#5
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effekt40 wrote on 10/02/2018 at 21:24: Hi,
i have now and then had problems with the games.
It was debited the bet and then came error message about a technical error.
This I reported to the support that told me only : we check this and they get an emai

A few days later I made a request, what the test had resulted and answer was: we have no information....

I asked for a goodwill bonus (it was maybe just 5€) and was just told to wait for an email.
I am a loyal player at sunmaker pay a lot and win sometimes....
But that one after many deposits no entgegenkommen has is yes times right Sche....

if it takes so long say the determined sometime that it was not on them and out the mouse

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dettke

Sunmaker support is an impertinence

16th Feb. 2018, at 05:47 pm CET#6
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>:(
Had the same problem with sunmaker with me, however, it was about 50 € and then that's a real cheek.
And the support rude and really no help have my account finally deleted

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Anonym

Sunmaker support is an impertinence

16th Feb. 2018, at 06:18 pm CET#7
1 Like

Liked this post: Avatar von voerde voerde
dettke wrote on 16.02.2018 at 17:47 clock: >:(
Had the same problem with sunmaker with me it was however about 50€ and there is then already a real cheek.
And the support rude and really no help have my account finally deleted

The support is sometimes short-tempered and sometimes rude.Is with me already noticed.Würd I times in the evaluation subsequently with einfließen.Nach the omission of Merkur Slots Sunmaker & sunnyplayer are for me anyway only mediocre and 2 casinos among many. An unfriendly support makes it not grad better.

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Anonym

Sunmaker support is an impertinence

16th Feb. 2018, at 08:29 pm CET#8
0 Likes

Nobody has liked this post so far
vivera365 wrote on 02/16/2018 at 18:18
dettke wrote on 16.02.2018 at 17:47: >:(
Had the same problem with sunmaker with me it was however about 50€ and there is then already a real cheek.
And the support rude and really no help have my account finally deleted

The support is sometimes short-tempered and sometimes rude.Is with me already noticed.Würd I times in the evaluation subsequently with einfließen.Nach the omission of Merkur Slots Sunmaker & sunnyplayer are for me anyway only mediocre and 2 casinos among many. An unfriendly support makes it not grad better.

Since the Merkur slots have fallen away, I play there no more^^

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redriver67
Expert

Sunmaker support is an impertinence

17th Feb. 2018, at 10:37 am CET#9
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I can't say anything negative against the support of sunmaker and Sunnyplayer. They have always helped me with problems without any problems. Am there at the two casinos but only very rarely since there are no Merkur games more. Since then I find they are only one of many. The slots where you can still play there, I play then but rather in other casinos. It was just the Merkur casinos par excellence and I think they have big losses without the Merkur slots.

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Daniel
Elite

Sunmaker support is an impertinence

17th Feb. 2018, at 11:22 am CET#10
0 Likes

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So sunmaker is one of the most trustworthy casinos for me and the contact with the manager is very nice. The manager is also not a crook like you find in many online casinos. Sunmaker has also been around since 2002 and we have been listing this casino since 2012. Since that time, there has not been one complaint about unpaid wins. Also, Sunmaker does not have €5 maxbetrule or any other dubious bonus turnover requirements. I don't think Sunmaker is one of many casinos. Whether with or without Merkur games, Sunmaker is in my opinion one of the best Online Casinos in the German-speaking world.

That the support should be unfriendly shocks me honestly and I think and hope that this was only an exception.

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