thank you for reporting this Jessica, now we can warn the agent for alterations on a players account. This is not permitted as it is against our T&Cs
20:15 Yordy L: so thank you for your report, Emil will be warned about this
20:17 jessica : great but I have nothing ... so there is no bonus
20:17 Yordy L: it is a Deposit bonus, please use it with your next deposit
Reply from chat.
Strange that some write that have received the bonus
What you have not received the free spins at Videoslots with entering the code ? Since write but times Chat an,the free spins gets everyone who has met the conditions
Finally got my free spins, the Yordy from Videoslots was really nice ^^
20:41 There are currently 1 people ahead of you in the queue.
20:41 Your question: Hello, today i have deposited 20 Euro with this Code DE100XMASDEC18, but i didnt got the 100 freespins
20:41 Please be patient for a moment. One of our representatives will be with you shortly.
20:41 You are now chatting with Yordy L (Customer Support) - English
20:41 Yordy L: This chat will be stored for record-keeping, training, and quality assurance purposes. For more information about how we use and process your personal data, please view our Privacy Policy here: https://www.videoslots.com/privacy-policy/
20:41 XXXXX: hello
20:42 Yordy L: hey hey
20:42 XXXXX: today i have deposited 20 Euro with this Code DE100XMASDEC18, but i didnt got the 100 freespins
20:42 Yordy L: are you German?
20:42 XXXXX: yes
20:43 Yordy L: could you pass me your date of birth?
20:43 XXXXX: xxxxxxxx
20:44 Yordy L: German better?
20:44 XXXXX: no matter ^^
20:44 Yordy L: oka
20:44 XXXXX: you know german too?
20:44 Yordy L: did you enter the code when you deposited, after or before?
20:44 XXXXX: before
20:44 XXXXX: so when you made the deposit
20:45 Yordy L: during the Deposit?
20:45 XXXXX: yes
20:46 XXXXX: under deposit enter code and 20 Euro
20:46 Yordy L: ok let's see what I find here
20:46 Yordy L: hold on
20:46 XXXXX: ok
20:50 Yordy L: don't run away I am still here
20:51 XXXXX: no problem
21:00 Yordy L: ok, so the code is added in your case
21:00 Yordy L: but ne exception nee?
21:00 XXXXX: exception, is not that for all? xD
21:01 Yordy L: no add that not
21:01 Yordy L: so, feddish
21:02 XXXXX: oh, i see, then thank you
21:02 XXXXX: have a nice evening
21:02 Yordy L: no thing
21:02 Yordy L: have fun
21:02 Yordy L: is already active
21:02 XXXXX: thanks again and bye
Sven93 wrote on 16.12.2018 at 15:07 clock: Have what geiles where also turnover-free money in it is Videoslots.com but you must have deposited in December must log in and in Live Chat but in the Swedish there just say have the code : DE100XMASDEC18 enter and deposited lately then write you 100 free spins turnover-free for Holiday Season credit
If you enter the code immediately with a Deposit of 20€, you get the 100 games also.
General No Deposit / Free Spins Thread 2018
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10 FS Double Stacks (available offers)
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General No Deposit / Free Spins Thread 2018
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Even in the English chat there was no bonus
thank you for reporting this Jessica, now we can warn the agent for alterations on a players account. This is not permitted as it is against our T&Cs
20:15 Yordy L: so thank you for your report, Emil will be warned about this
20:17 jessica : great but I have nothing ... so there is no bonus
20:17 Yordy L: it is a Deposit bonus, please use it with your next deposit
Reply from chat.
Strange that some write that have received the bonus
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General No Deposit / Free Spins Thread 2018
Liked this post: Anonym
Bwin : Bspin (depositor)
Party Casino : Gift (Depositor?)
MultiLotto : 1 spin jingle and 1 lotto ticket (not deposited)
Fairplay : 1 Jingle Spin ( with me 2 ) goes just again the log in!!!! (not deposited)
The others were already posted^^
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General No Deposit / Free Spins Thread 2018
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General No Deposit / Free Spins Thread 2018
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Luckylady
Some more....
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General No Deposit / Free Spins Thread 2018
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General No Deposit / Free Spins Thread 2018
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Falko
Finally got my free spins, the Yordy from Videoslots was really nice ^^
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General No Deposit / Free Spins Thread 2018
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Yeah, he's always nice.
"Exception" soso ^^
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General No Deposit / Free Spins Thread 2018
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If you enter the code immediately with a Deposit of 20€, you get the 100 games also.
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General No Deposit / Free Spins Thread 2018
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when was the last time you had deposited?
sorry if i missed this
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