Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Bonus & offers: Bonus free spins

Topic created on 02nd Nov. 2021 | Page: 1 of 2 | Answers: 10 | Views: 3,164
Daves1980
Hello Community,

I have a question hope I'm in the right forum for it.
This is about the following I got free spins for a Deposit and have won 12€.
This does not sound much now but my problem. With the money I have won in other games about 9000€. Now the casino says I can not withdraw more than 100€ from it and have deleted the rest.
The T&C says the following:
'The maximum withdraw amount from the freespins is 100€.'
Now my question is ok that my win is canceled although I won the money in other games with the 12€?
Thanks in advance for your opinions

Mfg Daves

This post has been translated automatically

Anonym
Yes, is normal.
Too bad about the many coal, still GW to the Hunni

This post has been translated automatically

Blubbo33
Elite
You have already answered the question yourself with the AGB, withdrawal 100 € .

That is unfortunately so.

This post has been translated automatically

Iknowyou
Experienced
Which casino then?
So if it says maximum payout 100 euros then you will usually have my chance
Had that very often at Platin. Maximum conversion on free spins is also 100 euros. So often I had won 1k with it

If the casino gamblejoe partner is you can at most times ask if Caro or so there times. But otherwise you have bad cards.

This post has been translated automatically

Daves1980
The casino is called Lilibet.
I understand it hald as follows and namely that it is about the win in the free spins at the 100€.
and not the wins from other games.
Maybe I understand it wrong.


This post has been translated automatically

slotliebe89
Elite
Daves1980 wrote on 02.11.2021 at 11:45: The casino is called Lilibet.
I understand it hald as follows and namely that it is about the win on the free spins at the 100€.
and not with the wins from other games.
Maybe I understand it wrong.



You can pay out max. 100€. Don't be annoyed, after all the 100€ is free money.

This post has been translated automatically

Daves1980
Ok the terms and conditions is then but really unclear written. I had the hope that it is not so and the casino just does not want to pay so much.

This post has been translated automatically

TranceBabe
Expert
Daves1980 wrote on 02.11.2021 at 14:31: Ok the AGB is then but really unclearly written

So if you know the English language, you can see that the AGB's are not at all written unclearly 😉

3.3.1. the maximum withdrawal amount of winnings from the free spins/free bets is €100 ($100/ ₹10,000/ CA$100/ AU$150/ NZ$150/ 1,000 NOK/ 8,000 RUB/ ¥10,000/ 500 PLN/ 500 BRL). Winnings that exceed that amount will be cancelled by Lilibet's administration.

Roughly translated

3.3.1 The maximum payout amount of wins from free spins/free bets is 100€
Wins exceeding this amount will be cancelled by Lilibet.

This post has been translated automatically

Jenrud2011
Amateur
Huhu🙋🙋🙋🙋

So I think you had not read the terms and conditions before. Think times you are quasi newbie what the online play concerns
Me this has also happened. Had paid gambled with bonus, won some. Freud like Hulle, withdrawal requested and Zack coal gone and downgraded to 100 euros. 🤦🤦🤦🤦🤦

After that, of course, never happened to me again. Clearly annoying but afterwards one is smarter

My tip☝️☝️☝️
Read through the forums here at Gamble regarding this

This post has been translated automatically

bruffl
Expert
esi st really ambiguous: the win from free spins fraud yes only 12€., which is logically not 100€.
Since you can now really argue that the further win is made with real money, and thus could also be paid out

This post has been translated automatically

Hot Topics20th May. 2024 at 06:24 pm CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately