Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Wildz: [solved] Wildz won't pay out and verify?

Topic created on 08th May. 2020 | Page: 1 of 2 | Answers: 18 | Views: 4,059
striker1337
Visitor

[solved] Wildz won't pay out and verify?

8th May. 2020, at 11:55 pm CEST#1
0 Likes

Nobody has liked this post so far
Moin guys and gals,

i won a good 4 figure sum on Wildz a few days ago.
So far so good I have uploaded all documents (ID, proof of address, proof of payment from bank account)
Everything was verified.
However, the withdrawal has not been processed yet and Wildz is asking for new documents
1. A screenshot of the Skrill account although I had no Skrill account but only once with rapid transfer had deposited. (they have then noted after support)
2. A screenshot of the account statement of 2 Rapid Transfer deposits.
These transfers / deposits are several months ago and in my account statement I can not find them (possibly booked back due to lack of funds? no idea)
Wildz says they can see that the transfer was successful.

Well and here I am, without money and without the possibility to provide this 2nd proof of payment.
Wildz says only they need that otherwise I get no money.

any tips what I can do?
Am really just desperate

This post has been translated automatically

striker1337
Visitor

[solved] Wildz won't pay out and verify?

9th May. 2020, at 12:57 pm CEST#2
0 Likes

Nobody has liked this post so far
Please need help

This post has been translated automatically

Appelsaft

[solved] Wildz won't pay out and verify?

9th May. 2020, at 11:59 pm CEST#3
0 Likes

Nobody has liked this post so far
Hello,

first of all I would set a betting limit, then you won't be able to gamble away the win

At the moment, Wildz is apparently overloaded in terms of Verification (it also took me over a week), so it may be that it is still delayed for a while, especially because something is objected to you.

I don't know exactly what a Rapid Transfer is. Just a quick transfer via Skrill? Do you not need an account, how exactly does it work?

Wildz now wants to see the debit from your account or what exactly do they want?

Depending on this, it would be possible to make another small Deposit (provided it is still the same account as the previous deposits) and then provide proof that you are the one who made the deposits from your account and no dirty people are involved (money laundering, etc.)
Here is always complained about verification and slow support but good reputable casinos must take the requirements seriously otherwise there are penalties and possibly loss of license.

Otherwise, maybe ask the bank if they give you the account statements of half a year again. If they ask why, just say tax.

Wildz is but a good casino that are only lansgam but not unseriös

Good luck


This post has been translated automatically

striker1337
Visitor

[solved] Wildz won't pay out and verify?

10th May. 2020, at 12:18 am CEST#4
0 Likes

Nobody has liked this post so far
Appelsaft wrote on 09/05/2020 at 23:59: Hello,

first of all I would set a betting limit, then you don't have to gamble the win again

At the moment Wildz is apparently overloaded in terms of Verification (has also taken me over a week), so it may be that it is still delayed for a while especially because something is objected to you.

I don't know exactly what a Rapid Transfer is. Just a quick transfer via Skrill? Do you not need an account, how exactly does it work?

Wildz now wants to see the debit from your account or what exactly do they want?

Depending on that it would be possible to make another small Deposit (provided it is still the same account as the previous deposits) and then provide proof that you are the one who made the deposits from your account and no dirty people are involved (money laundering etc.)
Here is always complained about verification and slow support but good reputable casinos must take the requirements seriously otherwise there are penalties and possibly loss of license.

Otherwise, maybe ask the bank if they give you the account statements of half a year again. If they ask why, just say tax.

Wildz is but a good casino that are only lansgam but not unseriös

Good luck



Thanks for the reply, yes this is like an instant transfer. I can no longer deposit my account was blocked for the time of verification (limited use only possible)
That's the problem, you won't see that in the account statement, I already looked in online banking. The transfer must have been canceled for some reason.
So I can not provide the proof.

This post has been translated automatically

Appelsaft

[solved] Wildz won't pay out and verify?

10th May. 2020, at 12:44 am CEST#5
0 Likes

Nobody has liked this post so far
Who locked the account? It was not like that with me. In that case, they should reactivate the account so that you can make a Deposit

Can't you get into the Live Chat either?

This post has been translated automatically

striker1337
Visitor

[solved] Wildz won't pay out and verify?

10th May. 2020, at 10:17 am CEST#6
0 Likes

Nobody has liked this post so far
Appelsaft wrote on 10.05.2020 at 00:44: Who locked the account? It wasn't like that with me. In that case, they should reactivate the account so you can make a Deposit

Do you also not come to the Live Chat?

I am every day in the live chat. They said they would block me until verification. Do not want to unlock me and want to see exactly this deposit.
They refuse to do anything.

This post has been translated automatically

Appelsaft

[solved] Wildz won't pay out and verify?

10th May. 2020, at 12:54 pm CEST#7
0 Likes

Nobody has liked this post so far
If that is so I am unfortunately at the end with my Latin

You need someone with connections to Wildz who can forward the case to someone who has a clue - I don't know if you can find someone like that on this platform. If not try Casinogrounds in the forum.

This post has been translated automatically

striker1337
Visitor

[solved] Wildz won't pay out and verify?

10th May. 2020, at 02:08 pm CEST#8
0 Likes

Nobody has liked this post so far
Appelsaft wrote on 10.05.2020 at 12:54 pm: If that is so I am with my Latin unfortunately at the end

You need someone with connections to Wildz to forward the case to someone who has a clue - I don't know if you can find someone on this platform. If not, try Casinogrounds in the forum.

Thanks, just registered there !

This post has been translated automatically

Max1303
Experienced

[solved] Wildz won't pay out and verify?

10th May. 2020, at 02:25 pm CEST#9
0 Likes

Nobody has liked this post so far
You can write to Caro here. Since Wildz is listed here, you will be helped for sure.

This post has been translated automatically

striker1337
Visitor

[solved] Wildz won't pay out and verify?

10th May. 2020, at 03:08 pm CEST#10
0 Likes

Nobody has liked this post so far
Max1303 wrote on 10.05.2020 at 14:25: You can write to Caro here. Since Wildz is listed here, you will be helped for sure.

I already did yesterday, still no answer

This post has been translated automatically

Hot Topics19th May. 2024 at 12:46 am CEST

Miscellaneous
0
World
0
Sports betting
0
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately