stake7: [solved] Stake7 does not pay out 54.800€! (Page 4)
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[solved] Stake7 does not pay out 54.800€!
Liked this post:
garfield68, 
Saphira
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[solved] Stake7 does not pay out 54.800€!
Liked this post: Anonym,
Hanshanshans, 
Langhans, 
Saphira, 
sippi
mean this one?
qUOTE:
You decided to play with it and we both know what balance you had in between. Why didn't you cash out at that point? It was Raw Cash that was credited to you!!!
i find exactly right as an additional info to the te even better to be able to estimate
--> howl thread although you know exactly that you have played higher than 5.-, try to talk out of not knowing (5 years in the game, you have to know something like that), then come up with the goodwill of 1000.- super and not pay out --> own fault
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[solved] Stake7 does not pay out 54.800€!
Nobody has liked this post so far
However, this requires documentation. My lawyer wants to have the betting history and this is now no longer visible in my account. Therefore, I contacted you more often and asked a few more questions.
And if I am a long-time customer, then I think, such a comment should really not be. Especially since this is still public in a forum. I do not post here the rude and ironic answers that I have received from you to talk your casino bad.
I just wanted to clarify my case
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[solved] Stake7 does not pay out 54.800€!
Nobody has liked this post so far
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[solved] Stake7 does not pay out 54.800€!
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This is not a crying thread at all.
I have had the last stand that the bonus must be converted. The 5€ I did not know and I'll stick with it.
With my last big win I also had bonus and no complications. As an outsider it is vllt not so easy to judge. I hope such a misfortune never happens to you.
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[solved] Stake7 does not pay out 54.800€!
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Hanshanshans, 
Jenn-R, 
Saphira, 
sippi
It's slowly becoming one
1. According to support, you said that the forum agrees with you. I see no one who gives you right here.
2. After 5 years customer at stake7 you should already know the bonus conditions slowly times.
3. Stake7 has already come to meet you with 1000€
4. Is the reaction of stake supporter more than justified, because you could slowly see that you have shot the buck and no one else
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[solved] Stake7 does not pay out 54.800€!
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You also described the casino as "immoral", although this is not true at all. I'll be honest and say that I haven't read through everything here, but it looks to me like a clear bonus violation.
Ignorance does not help either.
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[solved] Stake7 does not pay out 54.800€!
Nobody has liked this post so far
You probably don't want it to be true and I believe you. The sum will haunt you a little longer.
If it helps, you have to admit that it's your own fault and no one else or the casino is trying to rip you off. This sounds hard but it is so. I have heard here on the forum that you MUST always read the terms and conditions to avoid such things directly before using the offer
Stake7 is here clearly in the right, their rules say who plays over 5€ in the bonus the wins including bonus will be canceled. You have unfortunately not followed these rules. You did not know it, but that is why the conditions are there so that you know what rules prevail to get your money if possible it is to venture. The rules are always visible even if you are not logged in and have no bonus. Unfortunately, your culpable ignorance here has brought you a lot of money I repeat myself but still my condolences.
Very generous to give you 900€ Raw Cash instead of only 100 you got 1000€ what you do with it is your business
The manager is very friendly, I found the balance but also unprofessional.
That would not have had to be that is your business.
Do yourself and us a favor tell Caro the topic is closed and do not get a lawyer because the casino is in the right. Otherwise you spend even more money.
I wish you and you still a pleasant evening.
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[solved] Stake7 does not pay out 54.800€!
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This is very always in 99% of all casinos so that you can bet a maximum of 5 euros on the slots, if you accept a bonus when depositing. How long have you been playing, if you did not know that? Otherwise, this is of course infinitely painful, if you have to write off a firmly planned win of over 50k. That something really great hurts is understandable
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[solved] Stake7 does not pay out 54.800€!
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Bluff, 
denyo123, 
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Very wise words.
I myself can also understand the user, at least in the sense that she can not simply cope with her loss, and therefore tries to fight for it
Unfortunately, however, and I have also written to the user via post and again via Communicator had, there is unfortunately absolutely no glimmer of hope in the case, since quite clearly violated the bonus conditions and the casino with the credit of the 1,000 € cash has already shown more than enough goodwill
From experience, I can say that there are some casinos that would not have credited a single cent to the player in such a violation of the conditions.
Therefore, I would like to publicly thank stake7 once again for at least showing goodwill at all and they have also taken a position relatively quickly.
Even if nothing more can be done about the situation, I will not close the thread directly out of respect for the user, because she still has the right to express her opinion about the situation.
I have already suggested to the user via Communicator that if she is willing, she can contact us so that the thread can be closed.
Finally, of course, I would still like to express my condolences to the player for this situation and wish her all the best for the future despite the unfortunate situation.
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