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stake7: [solved] Withdrawal of 11.900 denied and account locked:-( (Page 4)

Topic created on 13th May. 2019 | Page: 4 of 6 | Answers: 58 | Views: 14,377
ElectronicDive
Rookie
Insa24 wrote on 05/15/2019 12:35: So....,

what is the current state of affairs? Account locked? Both accounts locked? Last contact with OC?




Well the wrong account I've let block and the day before yesterday also the confirmation that it was now closed...have those there also so explained that this account is a second with my name and they should delete it but please because I still have a second. And this have never personally used...until then I still had access to this account whereas the other was already blocked after I requested the payout of 1900 €.
Since two days I get no response from support and the Live Chat says I should wait for response from support.

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ElectronicDive
Rookie
gamble1 wrote on 05/15/2019 at 10:59 am: First of all, congratulations from me too on the win

but honestly there has your buddy just f**ked when I register no matter whether automatically prefabricated or not I pay attention to whether my name is there or that of my partner

even if it is not my device

the whole sounds so as if one uses a stranger device the automatic completion uses and thereby seriously thinks that there his data come with Raus

Seriously ??!! Where should the device take this because and the completion is more than clearly visible

To the whole still comes to that one actually so or so again at the end of everything goes through

I find it honestly hard to believe that this was a mistake

Yes of course he fooled me...but I said...that's why it is so annoying...
And he had probably entered his data...I think when he was beaten at the bottom of the plz, since we have the same, he has accepted this and thus all other fields also changed...and when he noticed it was too late...stupid only that he has used my email with it then and since it was my tablet he could also confirm it immediately...
But as I said...he and I thought us then also at the time nothing more in the process and certainly not that now comes something like this...

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Anonym
ElectronicDive wrote on 05/15/2019 21:31
Yes of course he screwed me...that's what I said...that's why it's so annoying...

I don't believe a word you say. Even registering again with the same IP can lead to exclusion

You wanted to 99% de welcome Bonuses abgreifen.
I understand the operators of such sites that do not tolerate two accounts totally, on the other hand, the casino should refund all deposits.


I don't deny that casinos rip off gamblers. But you can not make this story known to anyone. Everything speaks against you

I hear such excuses every day at my work. Left in right out

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ElectronicDive
Rookie
capriz wrote on 05/15/2019 9:39 PM
I don't believe a word you say. Just registering again with the same IP can lead to exclusion

You wanted to grab 99% de welcome bonuses.
I understand the operators of such sites that do not tolerate two accounts totally, on the other hand, the casino should refund all deposits.


I don't deny that casinos rip off gamblers. But you can not make this story known to anyone. Everything speaks against you

I hear such excuses every day at my work. Left in right out

You do not have to and you are probably right...it was 100% about the welcome bonus...but I have not used but my friend...I have already deposited several times at stake7, with and without bonus and was already a member there when they still had Merkur games and before they have changed their platform...why should I then depend on this bonus where according to my friend about a year ago only 10 € were deposited?

And if I really wanted it then I would have been more clever, right?

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Anonym
ElectronicDive wrote on 15.05.2019 at 21:49
You don't have to and you're probably right...it was 100% about the welcome bonus...but I didn't use it but my friend...I have already deposited a few times at stake7, with and without bonus and was already a member there when they still had Merkur games and before they changed their platform...why should I then rely on this bonus where according to my friend about a year ago only 10€ deposited?

And if I really wanted it then I would have been more clever, right?

Completely in order. I also did not know the numbers. In this case, a reputable company must act in my opinion TROTZ YOUR ERROR accommodating! If not, I would simply close my account there afterwards

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ElectronicDive
Rookie
capriz wrote on 05/15/2019 10:02 PM
Perfectly fine. I have not been aware of the numbers either. In this case, I think a reputable company has to be accommodating TROVING YOUR ERROR! If not, I would simply close my account there afterwards

Of course, it was my fault in the end...would have had to stay on it and clarify this earlier but I must now wait and see what happens to my account at all and whether anyone ever gets in touch again...are now anyway both accounts blocked...

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ElectronicDive
Rookie
The last e-mail from stake7 I got now on 13.05. in the morning, Why do I get there no answer???

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upola
Legend
Maybe the case is closed for them.

Both accounts are already closed.
But you should get the 25 euros back.

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mickk
No offense. But what you're saying makes absolutely no sense.
I can only hope that you didn't tell this story to stake7 as well, then I guess you can write it all off. Not very well thought out.
If you hadn't told them something like that, they might have accommodated you out of goodwill. But this way they will only feel screwed.

After registering with Stake7 you have to confirm your email, in this case it would be yours. Accordingly, if this is true, it should have been noticed at the latest that your colleague has registered with your data. The mailbox of your mail was definitely accessed to confirm the account. Otherwise you can't use it at all.

Regardless of that, all text fields are marked thick yellow when you select Auto-Fill. Didn't your colleague see that either?
But in the Auto-Fill settings was then strangely not your main mail, but a second, which is not registered at Stake7? With the same mail you can not log in 2x

The whole thing in combination with a renewed bonus use. Sorry... You clearly wanted to grab another bonus, and there I must also clearly doubt your mental maturity. Did you really think that this would be "already ok". What are you thinking with something like that? Most casinos have millions of players signed up, do you really think that works without any problems to sign up with multiple accounts to cheat the casinos?

If you have told Stake7 that really so thoughtless, then blame yourself. Money gone.

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ElectronicDive
Rookie
mickk wrote on 05/16/2019 at 8:23 pm: No offense... But what you are telling makes absolutely no sense.
I can only hope you didn't tell this story to stake7 as well, then I guess you can write it all off. Not very well thought out.
If you hadn't told them something like that, they might have accommodated you out of goodwill. But this way they will only feel screwed.

After registering with Stake7 you have to confirm your email, in this case it would be yours. Accordingly, if this is true, it should have been noticed at the latest that your colleague has registered with your data. The mailbox of your mail was definitely accessed to confirm the account. Otherwise you can't use it at all.

Regardless of that, all text fields are marked thick yellow when you select Auto-Fill. Didn't your colleague see that either?
But in the Auto-Fill settings was then strangely not your main mail, but a second, which is not registered at Stake7? With the same mail you can not log in 2x

The whole thing in combination with a renewed bonus use. Sorry... You clearly wanted to grab another bonus, and there I must also clearly doubt your mental maturity. Did you really think that this would be "already ok". What are you thinking with something like that? Most casinos have millions of players signed up, do you really think that this works without problems to sign up with multiple accounts to cheat the casinos?

If you have told Stake7 that really so thoughtless, then blame yourself. Money gone.

Correct...firstly I have my colleague to thank for this and secondly I was logged on to the tablet logically with my gmail address and not with the Web.de...but the web.de is the one with which I mainly work...
And what should I do now...I know myself that the story comes out the same as that my dog has eaten the files...and my buddy I can also not blame because I recommended him stake7 and left my tablet...could have clarified everything afterwards with Stake7 but I just neglected it ... and if I am completely honest I do not even know exactly whether I had taken 2013 at all with my main account the Welcome bonus because I have deposited in the meantime also well and gladly the triple of this win...but you're right...the ten euro or whatever welcome bonus in 2018 to take again has me really irritated!

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