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stake7: [solved] Stake7 locks illegally

Topic created on 25th Jun. 2019 | Page: 1 of 2 | Answers: 10 | Views: 2,348
Mickylein
Rookie

[solved] Stake7 locks illegally

25th Jun. 2019, at 01:03 pm CEST#1
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23.06 registered at stake7 with bonus Torrero30
24.06 Bonus converted in compliance with ABG max. 10€ bet and no prohibited machines
24.06 withdrawal of 180€ requested

Evening account blocking

Inquired today:

Supposedly I have multiple user accounts which is definitely not true. I registered there for the first time on Sunday

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Simbda
Top Member

[solved] Stake7 locks illegally

25th Jun. 2019, at 01:12 pm CEST#2
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Mickylein wrote on 06/25/2019 at 13:03: 23.06 registered at stake7 with bonus Torrero30
24.06 Bonus converted in compliance with ABG max 10€ bet and no prohibited machines
24.06 withdrawal of 180€ requested

Evening account blocking

Inquired today:

Supposedly I have multiple user accounts which is definitely not true. I registered there for the first time on Sunday


Then they should give you information about which ones they are. They will not do of course. Just play somewhere else. The casinos can do what they want and you are the stupid one

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Mickylein
Rookie

[solved] Stake7 locks illegally

25th Jun. 2019, at 01:16 pm CEST#3
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Simbda wrote on 06/25/2019 1:12 PM
Then let them tell you which ones they are. Of course they won't. Just play somewhere else. The casinos can do what they want and you are the stupid one.

I still play at Onecasino and Cherrygruppe

Thought I would be on the safe side since take7 has a MGA license

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Simbda
Top Member

[solved] Stake7 locks illegally

25th Jun. 2019, at 01:20 pm CEST#4
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Mickylein wrote on 06/25/2019 at 13:16
I do still play at onecasino and cherrygroup

Thought I would be on the safe side since take7 has a MGA license.

Yes but the casinos can interpret the terms and conditions as they want but also the MGA is not interested. Except GambleJoe intervene then you could still hope. But if you turn to the MGA I do not think what happens. Is always simply said that you have multiple accounts. Or has violated the bonus conditions

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Simbda
Top Member

[solved] Stake7 locks illegally

25th Jun. 2019, at 01:23 pm CEST#5
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Also, why can you register if you already have an account? That should not be possible then. But as long as you make a Deposit, the casino does not care. Falls yes then only on a withdrawal. PLEASE🤔

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snopsim
Top Member

[solved] Stake7 locks illegally

25th Jun. 2019, at 01:24 pm CEST#6
1 Like

Liked this post: Avatar von Simbda Simbda
Hm so here there was only one thread where someone has won about 60,000 € and they were paid out in the end. Do not know why the 180 € should invent any things
It is certainly a misunderstanding. Would in any case again contact the support. Maybe Caro can also make you a contact

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Mickylein
Rookie

[solved] Stake7 locks illegally

25th Jun. 2019, at 01:37 pm CEST#7
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I always register in the OC with the same e-mail address. A double registration is therefore not possible from my point of view.

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Caro
Expert

[solved] Stake7 locks illegally

25th Jun. 2019, at 01:45 pm CEST#8
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sent you a message via communicator

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Mickylein
Rookie

[solved] Stake7 locks illegally

25th Jun. 2019, at 01:49 pm CEST#9
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Caro wrote on 06/25/2019 at 13:45: sent you a message via Communicator

Thanks!

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Mickylein
Rookie

[solved] Stake7 locks illegally

25th Jun. 2019, at 02:55 pm CEST#10
1 Like

Liked this post: Avatar von snopsim snopsim
Thanks already to @Caro for the help.

Someone had already registered with similar data and a filter automatically locked my account.

This is now unlocked again and everything should be ok .

Thanks to you.

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