meal, after a long time I wanted to try a new casino again ... I will probably never do this again because I have won ( 300 ) euro but I can not pay them out ... Within one hour the payouts are back on my account without mail or explanation documents submitted support does not answer
I have only had good experiences with all n1 casinos... Verification was also done directly in the chat upon request.
The support has always been available for me.
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Anonym
Former Member
SlotWolf Casino Problem ....
10th Nov. 2020, at 11:50 am CET#2
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Hello Sunnyandflo,
did you also make sure to cash out using the same method you used to Deposit?
The support is available, but in the Live Chat there is primarily an assistant. Just enter Human and you will be automatically connected to someone from support
With the documents you always need as proof:
- Proof of address (invoice etc.)
- Proof of deposit method (screenshot of deposit from bank or if using Skrill then a screenshot of the account)
- ID card, front and back side as a photo clearly visible
For further questions please contact me directly via the communicator!
Sunnyundflo wrote on 06.11.2020 at 21:41: meal, after a long time I wanted to try a new casino again ... I will probably never do this again because I have won ( 300 ) euro but I can not pay them ... Within one hour the payouts are back in my account without any mail or explanation documents submitted support does not answer
Someone made experiences ?
LG
Hello, @Sunnyandflo,
Could you please provide your email address where you registered at the casino? We will try to help you. Thank you!
Sunnyundflo wrote on 07/11/2020 at 09:07: 28 documents uploaded all accepted .. but any payout denied
28 documents ?? Did you do this on your own or only on request ?
Was the Verification before or after the game ?
Actually a pity, because I recommended the casino to a large circle.
Report how they want to help you now. Would be nice.
i found this forum through Google search. I also have a problem with my Slotwolf account. More or less a "homemade" problem. Was active there a long time ago times to reinschnuppern. No Verification, no playing with bonus etc.. The account I have then also relatively quickly closed again or shut down.
A few weeks ago I had a visit from a buddy. I then registered with a new account at Slotwolf and verified it over time with the three desired documents (cell phone bill, bank statement, ID). This data was also accepted and approved by the operator. After all the gambling, an amount of about 2500 euros has now accumulated on my account which I wanted to withdraw via Trustly. The payout was rejected after a few hours and I suddenly had only 100 euros on my account. In my mailbox the notice that I have violated the terms and conditions with a second account.
Is there still any chance to do something or do I have to bite the bullet because I created the new account as mentioned above and thus created the "problem" itself! As I said, the old account is shut down, neither verified, nor was there much and long played, nor were there bonus funds used... The new account is verified, it was also not played with bonus funds and there you can also see that it was used more.
SlotWolf Casino Problem ....
Nobody has liked this post so far
I will probably never do this again because I have won ( 300 ) euro but I can not pay them out ...
Within one hour the payouts are back on my account without mail or explanation
documents submitted
support does not answer
Someone made experiences ?
LG
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SlotWolf Casino Problem ....
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SlotWolf Casino Problem ....
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SlotWolf Casino Problem ....
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Face to face as well ?
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SlotWolf Casino Problem ....
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SlotWolf Casino Problem ....
Nobody has liked this post so far
The support has always been available for me.
This post has been translated automatically
SlotWolf Casino Problem ....
Nobody has liked this post so far
did you also make sure to cash out using the same method you used to Deposit?
The support is available, but in the Live Chat there is primarily an assistant. Just enter Human and you will be automatically connected to someone from support
With the documents you always need as proof:
- Proof of address (invoice etc.)
- Proof of deposit method (screenshot of deposit from bank or if using Skrill then a screenshot of the account)
- ID card, front and back side as a photo clearly visible
For further questions please contact me directly via the communicator!
VG Tomi559
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SlotWolf Casino Problem ....
Nobody has liked this post so far
Hello, @Sunnyandflo,
Could you please provide your email address where you registered at the casino? We will try to help you. Thank you!
This post has been translated automatically
SlotWolf Casino Problem ....
Nobody has liked this post so far
28 documents ?? Did you do this on your own or only on request ?
Was the Verification before or after the game ?
Actually a pity, because I recommended the casino to a large circle.
Report how they want to help you now. Would be nice.
This post has been translated automatically
SlotWolf Casino Problem ....
Nobody has liked this post so far
i found this forum through Google search. I also have a problem with my Slotwolf account. More or less a "homemade" problem. Was active there a long time ago times to reinschnuppern. No Verification, no playing with bonus etc.. The account I have then also relatively quickly closed again or shut down.
A few weeks ago I had a visit from a buddy. I then registered with a new account at Slotwolf and verified it over time with the three desired documents (cell phone bill, bank statement, ID). This data was also accepted and approved by the operator. After all the gambling, an amount of about 2500 euros has now accumulated on my account which I wanted to withdraw via Trustly. The payout was rejected after a few hours and I suddenly had only 100 euros on my account. In my mailbox the notice that I have violated the terms and conditions with a second account.
Is there still any chance to do something or do I have to bite the bullet because I created the new account as mentioned above and thus created the "problem" itself! As I said, the old account is shut down, neither verified, nor was there much and long played, nor were there bonus funds used... The new account is verified, it was also not played with bonus funds and there you can also see that it was used more.
This post has been translated automatically