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Platincasino: Platincasino - Credit is gone

Topic created on 31st Jul. 2023 | Page: 1 of 2 | Answers: 17 | Views: 1,390
Lks-8
Hello am new here and need help! Platincasino just took away my balance. Because of a portal change.
Live chat does not work.

Edit by Caro: Title adjusted

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upola
Legend
A little more info would be helpful.

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needle34
Expert

Lks-8 wrote on 07/31/2023 at 00:44: Hello am new here and need help! Platincasino just took away my balance. Because of a portal change.
Live chat does not work.

Siäupport will surely help you

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Hidaruma
Top Member
The "help" posts here are getting more and more annoying. The first step here is to first question what it is all about.

My suspicion: Surely Cashback, bonus or similar.

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chrissi1991
Top Member
More info would be very helpful as already mentioned by the others 😅

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gamble1
Legend
He writes "portal change" so he must have been sent from .com to .de

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voerde
Expert
think with Platincasino you do not need to worry

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chrissi1991
Top Member

gamble1 wrote on 31.07.2023 at 11:25 am: He writes "portal change" so he was certainly sent from .com to .de

I have overlooked^^ But then the credit is not gone if it is only because of the change from de to com or the other way around.Vllt he reports whether it was because of that

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Knochen
Elite
Does anyone actually get the two Platin versions?
I am still on the .com side. That's why I don't want to play there anymore though, because it's pretty much illegal and I end up losing my bank account or getting a summons to the police.

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Falke
Expert

Knochen wrote on 07/31/2023 at 15:59: Does anyone actually get the two Platin versions?
I'm still on the .com side. That's why I don't want to play there anymore though, because it's pretty much illegal and I end up losing my bank account or getting a summons to the police.

With the .com site, they have been cheating players for years now and taking "German taxes" from them, which don't even exist in this form, because the .com site is definitely illegal. At the same time, they have suggested to the players that the site is legal.

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