Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

# Other Casinos #: CrazePlay Casino does not pay out (Page 3)

Topic created on 30th Oct. 2019 | Page: 3 of 4 | Answers: 38 | Views: 8,989
Anonym
CaNna09 wrote on 11.06.2020 at 11:14: Sit down a bit with the club
Even the Live Chat is under all sow and they have probably only copy & paste...

Is all well and good that it can take longer but then you should at least
A Time to respond to an email as well as
B To deal with the topic (read above)

Is all well and good that your attitude is so;)
I see the whole until a bit different!

Monday can not be the money on it, unless they actually process today!
But since I do not assume that if at all only next week what happens
i have waited more than 10 days until the credit.

You should not always be fobbed off or do they do that with deposits?
I do not think you can say the money has only 1 week later haha

Runabout begins 100%


My god still, what do you want?

"I'm sorry for the inconveniences caused, but due to the high volume of withdrawal request we have had recently, the withdrawal process might take a couple days more. However, we can assure you that our financial department is currently working on getting all the withdrawals done in a timely matter. "

This has been communicated to you. It says that it will currently take longer. And how do you come up with 10 days? If you have been waiting for your money since Monday and would receive it next Monday, then 5 working days would have passed,

I don't know where you live, but today most banks are closed. A withdrawal can be processed at the online casino 7 days a week, the subsequent transfer takes a few seconds to hours, depending on the method.

I have been a moderator and first point of contact for tens of thousands of players for years and have plenty of experience. Just be patient.

This post has been translated automatically

CaNna09
Amateur
@ Royal I do not want to stress in any case;)

I do not know where you live, but today most banks are closed

Um today is Thursday and since the banks have us open until 18.00uhr

I thank you anyway and wait until Monday to see if until then what is happening

Ps:This casino does NOT pay out on weekends;)

This post has been translated automatically

Anonym
CaNna09 wrote on 11.06.2020 at 11:36 am: @ Royal I would like to stress in any case;)

I don't know where you live, but today most banks are closed

Um today is Thursday and there have the banks with us until 18.00uhr open

I thank you anyway and wait until Monday to see if until then what is happening

Ps:This casino does NOT pay out on weekends;)

Today is a holiday in most states.
Bank transfers take place working day. For E-wallets & Trustly 24/7

This post has been translated automatically

CaNna09
Amateur
Hehe no idea where today is a holiday At least not with us...

Goes through bank is not an ewallet

Thank you and if until Monday nothing has happened I report again

In the sense
See you then



This post has been translated automatically

derzweifel
Experienced
Do not understand how you can "protect" such a casino

It happened to me that my payout of 500€ was rejected on the grounds that I had bet on 16 machines via Maxbet. In truth, I had not played on any machine above Maxbet but always significantly below, which was obvious to everyone in the course of play - nevertheless, they have insisted on the one hand and on the other hand categorically refused to tell me on which machine at what time the rules were broken

Had to go to the MGA to get my money

This post has been translated automatically

Dokado1212
Experienced
In most of the federal states today is not a holiday. Where I live (Nrw) it is.

This post has been translated automatically

Anonym
derzweifel wrote on 11.06.2020 at 12:09 pm: Don't understand how you can "protect" such a casino

It happened to me that my payout of 500€ was rejected on the grounds that I had bet on 16 machines via Maxbet. In truth, I had not played on any machine above Maxbet but always significantly below, which was obvious to everyone in the course of play - nevertheless, they have insisted on the one hand and on the other hand categorically refused to tell me on which machine at what time the rules were broken

Had to go to the MGA to get my money.

Human error happens from time to time and 99% of the time it's the player's fault.

However, it is a different matter for you and after all you got your money with the help of the MGA. There is not a single case where the player was in the right and did not get his money despite the help of the MGA.

The amount does not matter, whether it is 10€ or 500.000€. The higher the payout, the better for the casino.

This post has been translated automatically

Goeki72
Experienced
One of the few MGA casinos where I have not deposited because the turnover requirements are inhumane.
There are a few more such candidates.

This post has been translated automatically

Latino
Experienced
@CaNna09
The worst thing is they have a MGA license!How the hell did they get one of those?

With money of course : https://www.mga.org.mt/regulatory/mga-licensee-register/fees-taxation/


And have you looked in your account under pending transactions (if your bank offers such a thing)?


that there are delays due to the high influx and the current situation

Even if it is stalling (which it probably is and which Wildz is passionate about) you will have to be patient. Other casinos get their payments settled, despite high player traffic or Corona...


For your information: SEPA financial transactions must reach the recipient's bank within two business days. However, this only applies to transfers under € 12500 SOURCE

@Royal777

The MGA can not do anything, because they are not responsible

Do you want to tell us through the flower that the MGA license information on the casino pages is for the cat ?

When is the MGA responsible and when not? Are customers actually informed about the jurisdiction ?
I would have assumed that if a casino has an MGA license that I can also turn to the MGA and not to another Malta auxiliary institution.

But there is good news Royal ! Finally after all these months we found someone who got help from the MGA (and in a record breaking time) ! Put the link under your favorites so you have something to show when you explain again to people what a great institution the MGA is and I question this


I've been a moderator and first point of contact for tens of thousands of players for years and have plenty of experience. Just be patient

Um, you do realize that people like me are reading these chats ???? I would not necessarily represent that as a qualification



Human error happens from time to time and 99% of the time it's the player's fault.

You pretend to want to help and that is your basic assessment of people who come with problems in a chat or in a forum ? In casinos it is human error (or as in another thread the technical errors that may happen) ? But 99% of players with problems are themselves to blame ?

This post has been translated automatically

Bitcoin
Experienced
Royal: This mail you got from Gammix before Corona again and again!
Also, cashouts were repeatedly canceled with the reference to "sorry our fault"... any reputable casino would release the payout immediately for the sake of customer satisfaction. At Gammix denkste, da heissts then that can only make the finance department and the process first in first out, so you were allowed to queue again.

Yes mistakes happen, but not every time and again the same

They have once required a Skrill document, although I have never deposited with Skrill. Also did not have an account until two weeks ago. I closed my account forever after the umpteenth withdrawal that caused problems. Went but over 4 days until I got AFTER repeated requests the confirmation. Closing did not go aucg simply so, no had to write mail. And the mails at Gammix are not processed for days.

And yes, I got an aversion against Gammix, because my personal experiences have shown only one thing, namely pure temptation to tempt the player to gamble away the money again! Cost what it may

This post has been translated automatically

Hot Topics20th May. 2024 at 02:13 am CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately