Topic created on 05th Dec. 2019 | Page: 1 of 3 | Answers: 23 | Views: 4,357
I****k
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Forum posts:10Member has been banned
15.500 € payout - Being stalled STSBET
5th Dec. 2019, at 11:17 am CET#1
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Hello first of all. I came across you guys through the internet and feel that the forum here is one of the few that can help me in this situation.
I signed up at the casino STSBET and deposited there 1,200 € and 300 € and made a sports bet. With that I won about 5,300 €. Of that I gambled away €4,300 on Blackjack and then made another sports bet with €1,000 and won 13,500 ca. Then played BlackJack per round 2,000 was an up and down and came to 15,500 ca
In advance I have not accepted any Bonuses or the like.
Now it started I should verify me first time what is also normal. I have sent all the documents that you have requested from me to you. Then it was said that you would not accept my account statements, but the immediate debits on original account statements must be visible. Okay, I went to the bank, printed out the account statements and presented them to you. Then they said that I can Deposit via Sofort but they do not offer this withdrawal method. I should deposit money with another deposit method so that the system can then pay out to the deposit system used
Okay then I deposited by Debit MasterCard, which is connected to my N26. Now it goes on that you want to have from my SOFORT account which I do not have account statements, which I have also made clear to you that the account statements from which the large deposits would be enough because everything is visible there,
Then they tell me to upload the statements from my Debit Mastercard. When I try to explain to them that the Debit Mastercard does not have its own statements but is linked to my current account at N26 and the account statements of N26 are relevant, they do not want to understand and write to me again.
I should upload the account statements from SOFORT and from the Debit Mastercard with which I deposited. This is a cat and mouse game, there are no account statements from SOFORT the debits are viewable in my account, which you got. And that with N26 do not understand or do not want to understand.
IceLeek wrote on Dec 05, 2019 at 11:17 am: Hello everyone first. I came across you guys through the internet and feel like the forum here is one of the few that can help me with this situation.
I signed up at the casino STSBET and deposited there 1,200 € and 300 € and made a sports bet. With that I won about 5,300 €. Of that I gambled away €4,300 on Blackjack and then made another sports bet with €1,000 and won 13,500 ca. Then played BlackJack per round 2,000 was an up and down and came to 15,500 ca
In advance I have not accepted any Bonuses or the like.
Now it started I should verify me first time what is also normal. I have sent all the documents that you have requested from me to you. Then it was said that you would not accept my account statements, but the immediate debits on original account statements must be visible. Okay, I went to the bank, printed out the account statements and presented them to you. Then they said that I can Deposit via Sofort but they do not offer this withdrawal method. I should deposit money with another deposit method so that the system can then pay out to the deposit system used
Okay then I deposited by Debit MasterCard, which is connected to my N26. Now it goes on that you want to have from my SOFORT account which I do not have account statements, which I have also made clear to you that the account statements from which the large deposits would be enough because everything is visible there,
Then they tell me to upload the statements from my Debit Mastercard. When I try to explain to them that the Debit Mastercard does not have its own statements but is linked to my current account at N26 and the account statements of N26 are relevant, they do not want to understand and write to me again.
I should upload the account statements from SOFORT and from the Debit Mastercard with which I deposited. This is a cat and mouse game, there are no account statements from SOFORT the debits are viewable in my account, which you got. And that with N26 do not understand or do not want to understand.
I am literally stalled - What should I do help...
For this, an admin is still guaranteed to get in touch with you to solve the problem.
First of all I would set up a cooldown phase, if possible, or set the loss limit to 1€.
Did you send them scans of the original account statements or just PDFs/screenshots from your online banking?
This post has been translated automatically
I****k
Topic Creator
Forum posts:10Member has been banned
15.500 € payout - Being stalled STSBET
5th Dec. 2019, at 11:54 am CET#3
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First of all, I had sent them the account statements as a screenshot, which was not accepted. Now I have the account statements from the account with which I have deposited the 1200 and 300 € printed in the bank and photographed + scanned and send them
But as I said, I have the feeling that they are trying to keep me from falling off the wagon and gambling the money away. But I will not even touch 1 € on principle until the money is paid out
IceLeek wrote on 05.12.2019 at 11:54 am: First of all, I had sent them the account statements as a screenshot, which was not accepted. Now I have the account statements from the account with which I have deposited the 1200 and 300 € printed in the bank and photographed + scanned and send them
But as I said, I have the feeling that they are trying to keep me from falling off the wagon and gambling the money away. But I will not even touch 1 € on principle until the money is paid out.
As I said, make it clear to them that you set limits. Loss and Deposit should make it clear to them that both can play the game
This post has been translated automatically
I****k
Topic Creator
Forum posts:10Member has been banned
15.500 € payout - Being stalled STSBET
5th Dec. 2019, at 12:25 pm CET#5
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Hello
We want to inform you that your instant account is acceptable and for Verification of your data is necessary a statement of your 8154 card, where it will be visible your name, first name, transkaktionen.
Sincerely,
Aza
Now I have received this email. I write them a long text, apparently they have now seen the instant debits to verify. They do not understand that there is no statement for the card number 8154 because it is a Debit Mastercard. I write them that explain to them exactly but it is not addressed
I have deposited with a Debit MasterCard and the money is debited from my current account, which is different from where the 1200 and 300 € deposits were made. Now this card number listed above is not listed on my checking account because it is a Debit Mastercard
They don't want to understand that or just don't understand it. I don't even think they understand German but use a translation tool
unfortunately we do not have the casino listed on GambleJoe and therefore do not have a contact person from the casino. In this case, I can not mediate or help greatly
IceLeek wrote on Dec 05, 2019 at 12:25 pm
Now I have received this email. I write them a quite long text apparently they have now seen the instant debits to verify. But they don't understand that there is no statement for the card number 8154 because it is a Debit Mastercard. I write them that explain to them exactly but it is not addressed
I have deposited with a Debit MasterCard and the money is debited from my current account, which is different from where the 1200 and 300 € deposits were made. Now this card number listed above is not listed on my checking account because it is a Debit Mastercard
They don't want to understand that or just don't understand it. I don't even think they understand German but use a translation tool.
If you speak halfway acceptable English or can use a translator and can't be helped here, your best bet is to set up a complaint at casinomeister and askgamblers.
I would recommend you to file a complaint at casinoguru. The casino is listed there and it is not rated positively there. I think if casinos do not behave correctly then you can publish that on the Internet. Casinos can only make themselves bad with their behavior. Good luck
15.500 € payout - Being stalled STSBET
Nobody has liked this post so far
I signed up at the casino STSBET and deposited there 1,200 € and 300 € and made a sports bet. With that I won about 5,300 €. Of that I gambled away €4,300 on Blackjack and then made another sports bet with €1,000 and won 13,500 ca. Then played BlackJack per round 2,000 was an up and down and came to 15,500 ca
In advance I have not accepted any Bonuses or the like.
Now it started I should verify me first time what is also normal. I have sent all the documents that you have requested from me to you. Then it was said that you would not accept my account statements, but the immediate debits on original account statements must be visible. Okay, I went to the bank, printed out the account statements and presented them to you. Then they said that I can Deposit via Sofort but they do not offer this withdrawal method. I should deposit money with another deposit method so that the system can then pay out to the deposit system used
Okay then I deposited by Debit MasterCard, which is connected to my N26. Now it goes on that you want to have from my SOFORT account which I do not have account statements, which I have also made clear to you that the account statements from which the large deposits would be enough because everything is visible there,
Then they tell me to upload the statements from my Debit Mastercard. When I try to explain to them that the Debit Mastercard does not have its own statements but is linked to my current account at N26 and the account statements of N26 are relevant, they do not want to understand and write to me again.
I should upload the account statements from SOFORT and from the Debit Mastercard with which I deposited. This is a cat and mouse game, there are no account statements from SOFORT the debits are viewable in my account, which you got. And that with N26 do not understand or do not want to understand.
I am literally stalled - What should I do help...
This post has been translated automatically
15.500 € payout - Being stalled STSBET
Nobody has liked this post so far
For this, an admin is still guaranteed to get in touch with you to solve the problem.
First of all I would set up a cooldown phase, if possible, or set the loss limit to 1€.
Did you send them scans of the original account statements or just PDFs/screenshots from your online banking?
This post has been translated automatically
15.500 € payout - Being stalled STSBET
Nobody has liked this post so far
But as I said, I have the feeling that they are trying to keep me from falling off the wagon and gambling the money away. But I will not even touch 1 € on principle until the money is paid out
This post has been translated automatically
15.500 € payout - Being stalled STSBET
Nobody has liked this post so far
As I said, make it clear to them that you set limits. Loss and Deposit should make it clear to them that both can play the game
This post has been translated automatically
15.500 € payout - Being stalled STSBET
Nobody has liked this post so far
Now I have received this email. I write them a long text, apparently they have now seen the instant debits to verify. They do not understand that there is no statement for the card number 8154 because it is a Debit Mastercard. I write them that explain to them exactly but it is not addressed
I have deposited with a Debit MasterCard and the money is debited from my current account, which is different from where the 1200 and 300 € deposits were made. Now this card number listed above is not listed on my checking account because it is a Debit Mastercard
They don't want to understand that or just don't understand it. I don't even think they understand German but use a translation tool
This post has been translated automatically
15.500 € payout - Being stalled STSBET
Nobody has liked this post so far
unfortunately we do not have the casino listed on GambleJoe and therefore do not have a contact person from the casino. In this case, I can not mediate or help greatly
This post has been translated automatically
15.500 € payout - Being stalled STSBET
Nobody has liked this post so far
If you speak halfway acceptable English or can use a translator and can't be helped here, your best bet is to set up a complaint at casinomeister and askgamblers.
This post has been translated automatically
15.500 € payout - Being stalled STSBET
Nobody has liked this post so far
This post has been translated automatically
15.500 € payout - Being stalled STSBET
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Muratc111
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15.500 € payout - Being stalled STSBET
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Is a white label of Vbet
More at home in the sports betting area
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