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Nordslot: [solved] NORDSLOT FRAUD!!! / since 29.03. I am stalled and they constantly demand new documents

Topic created on 06th Apr. 2022 | Page: 1 of 2 | Answers: 12 | Views: 2,757
SlotFreakz
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[solved] NORDSLOT FRAUD!!! / since 29.03. I am stalled and they constantly...

6th Apr. 2022, at 12:54 pm CEST#1
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Hello all,

i have brought on 29.03. a small win of 500€ at Nordslot for payment.
Documents such as ID, proof of address, etc. I have also sent the same day by mail.
The next day (30.03.) I have then still made the KYC Porzess on the side, where my
ID and my face were photographed or scanned
On 31.03. I then received a message that my Verification is now completed and
the payout is now being processed by the payout department. So far so good.

When I then on 04.04. in the Live Chat times have asked how it looks like, I was told
that I am not verified because my address proof was/is rejected and I will receive a mail in the next
Mail in the next 1-2 days will receive. (Proof of address is a letter from 01.03.2022 from my bank)
Thereupon I immediately sent by mail another document (phone bill)!.
Today I then received a mail that my proof of address was rejected because it is too old ( bank letter 01.03.2022 &amp
Telephone bill 28.02.2022) According to information in the mail documents may not be older than three months...hmmm so
according to my bill they are not!

For me it looks here quite clearly after stalling and FRAUD!!!!

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Anonym

[solved] NORDSLOT FRAUD!!! / since 29.03. I am stalled and they constantly...

6th Apr. 2022, at 05:26 pm CEST#2
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The rejection of the proof of address is totally illogical. Either the communication or the technology is lacking here.

If I were you, I would resubmit the document with a note about the date. Make sure that all corners/edges of the form are visible, otherwise it will be rejected.

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SlotFreakz
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[solved] NORDSLOT FRAUD!!! / since 29.03. I am stalled and they constantly...

7th Apr. 2022, at 11:14 am CEST#3
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Hi,

i just got another rejection, they don't accept mobile phone bills. Well, neither do bank statements. I just feel like I'm being taken for a ride by this store!!!!

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Anonym

[solved] NORDSLOT FRAUD!!! / since 29.03. I am stalled and they constantly...

7th Apr. 2022, at 09:08 pm CEST#4
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if the Verification was completed on 31.03., I also do not understand.
Is again such a Gammix thing....

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SlotFreakz
Visitor

[solved] NORDSLOT FRAUD!!! / since 29.03. I am stalled and they constantly...

8th Apr. 2022, at 02:43 pm CEST#5
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Yes the whole thing is getting funnier and funnier. After the renewed rejection of the document, I now have to wait for a link (last time it came after more than two days) to upload a document again. On the site + in the Live Chat it is not possible or not allowed as the person in the live chat explained to me. Likewise, the person in the live chat referred me to an email with a LInk from 04.04.2022 where I could upload my documents. I explain to him that I had already used this for the second document and this link is now no longer active....his answer: you have received an email on 04.04. in which there is a link where you can upload your documents. After I then asked him if he understands my language at all, he simply left the chat and a new live chat - man appeared on...now you may guess three times what he meant because of the documents to me..you have received on 04.04. a mail with a link...aaaaaaaah, well after a few minutes he understood it then probably and promised me it to the department forward or that I will soon receive a mail with a new link. Now almost 24std. later I have of course still no mail
On my question why I received on 31.03. a message that my account is verified was not received. Have of course a screenshot!

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Anonym

[solved] NORDSLOT FRAUD!!! / since 29.03. I am stalled and they constantly...

8th Apr. 2022, at 03:10 pm CEST#6
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SlotFreakz wrote on 08/04/2022 at 14:43: Yes the whole thing is getting funnier. After the renewed rejection of the document I now have to wait for a link ( last time it came after more than two days) to upload a document again. On the site + in the Live Chat it is not possible or not allowed as the person in the live chat explained to me. Likewise, the person in the live chat referred me to an email with a LInk from 04.04.2022 where I could upload my documents. I explain to him that I had already used this for the second document and this link is now no longer active....his answer: you have received an email on 04.04. in which there is a link where you can upload your documents. After I then asked him if he understands my language at all, he simply left the chat and a new live chat - man appeared on...now you may guess three times what he meant because of the documents to me..you have received on 04.04. a mail with a link...aaaaaaaah, well after a few minutes he understood it then probably and promised me it to the department forward or that I will soon receive a mail with a new link. Now almost 24std. later I have of course still no mail
On my question why I received on 31.03. a message that my account is verified was not received. Have of course a screenshot!

https://www.gamblejoe.com/forum/online-casinos/allgemeines/nordslot-dreistigkeit-auszahlung-258172/

Maybe this thread will help you, because there were apparently also problems with the link, the Verification and payout. Finally, everything has worked with him

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SlotFreakz
Visitor

[solved] NORDSLOT FRAUD!!! / since 29.03. I am stalled and they constantly...

8th Apr. 2022, at 03:28 pm CEST#7
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Royal777 wrote on 08.04.2022 at 15:10
https://www.gamblejoe.com/forum/online-casinos/allgemeines/nordslot-dreistigkeit-auszahlung-258172/

Maybe this thread will help you, because there were apparently also problems with the link, Verification and payout. In the end everything worked for him

Hi,
thank you! I had also already found but unfortunately does not help me in my case! But very nice of you
It is just unfortunately only possible via their link that you sometime when you have Bock send. But threaten with account closure if you do not comply. Just like if you do not get the opportunity. Think here is clearly set on time + hope that the player gives up, so that you do not need to pay out in the end. As I can read in all forums seems to be quite normal with the Provider and its casinos.

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Anonym

[solved] NORDSLOT FRAUD!!! / since 29.03. I am stalled and they constantly...

8th Apr. 2022, at 03:48 pm CEST#8
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SlotFreakz wrote on 08.04.2022 at 15:28
Hi,
thanks! I had already found that but unfortunately doesn't help me in my case! But very nice of you
It's just unfortunately only possible via their link that you sometime when you have Bock send. But threaten with account closure if you do not comply. Just like if you do not get the opportunity. Think here is clearly set on time + hope that the player gives up, so that you do not need to pay out in the end. So as I can read in all forums seems to be quite normal with the Provider and its casinos.

I am yes the opinion that it is still a technical problem. Get in touch with Caro ( https://www.gamblejoe.com/communicator/caro/ ). With her help, there will certainly be progress!

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SlotFreakz
Visitor

[solved] NORDSLOT FRAUD!!! / since 29.03. I am stalled and they constantly...

8th Apr. 2022, at 04:35 pm CEST#9
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Royal777 wrote on 08.04.2022 at 15:48
I agree that it is still a technical problem. Get in touch with Caro ( https://www.gamblejoe.com/communicator/caro/ ). With her help there will certainly be progress!

I doubt that it is a technical problem!!! Have not only written in the Live Chat but also tried it by mail. There I also got only the answer that I should wait for the link. Mails with advertising they can send in any case, link to upload the documents seems to be a huge problem for Nordslot ...well stall it probably rather!!!!
I am already in contact with Caro


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SlotFreakz
Visitor

[solved] NORDSLOT FRAUD!!! / since 29.03. I am stalled and they constantly...

9th Apr. 2022, at 01:39 pm CEST#10
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So slowly I no longer know what to say about it. For 11 days I now have to deal with the casino, there is no fun in the matter! Now they suddenly want something from my Skrill account because I have two years ago at CashiMashi and paid out. Let's see what they come up with next!?

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