[solved] payment problems and put off and excuses by customer service
15th May. 2019, at 12:33 pm CEST#13
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scr1mka wrote on 05/11/2019 01:06: You already get your money , all Aspire casinos are unfortunately very slow but they already pay out . I have also waited more than a week for my 3000euro payout .
I'm waiting now since 03.05 and nothing has happened
[solved] payment problems and put off and excuses by customer service
15th May. 2019, at 05:00 pm CEST#16
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Hello Maikk0712,
thank you Gamblejoe for the comment. We have been waiting for some additional documents from them since May 10.
We have now verified the account and the money will be processed shortly. We thank you for your patience.
Generally, difficulties always occur with documents during the first withdrawal.
We apologize for the inconvenience and hope you will continue to enjoy mr.play.
[solved] payment problems and put off and excuses by customer service
15th May. 2019, at 07:36 pm CEST#18
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mrplay wrote on 05/15/2019 at 5:00 pm
Generally, always occur difficulties with documents at the first withdrawal.
Well, finally someone who sticks to the truth.
It's good that you generally have problems with the documents at the first withdrawal, because I prefer to take a casino where there are generally no problems with the documents at the first withdrawal, of which there are fortunately some, then do not have to wait so long for my money
[solved] payment problems and put off and excuses by customer service
15th May. 2019, at 08:15 pm CEST#19
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Dutch78 wrote on 05/15/2019 at 7:36 pm
Well, finally someone who sticks to the truth.
It's good that there are generally problems with the documents at the first withdrawal, because I prefer to take a casino where there are generally no problems with the documents at the first withdrawal, of which there are fortunately some, then do not have to wait so long for my money
But that's just the difference, if it is at least admitted, because otherwise the casino is okay
[solved] payment problems and put off and excuses by customer service
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[solved] payment problems and put off and excuses by customer service
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I am also put off every day
Documents are all confirmed and ok according to chat
Payout over 8000€ is waiting since 07.05
Chat employee 1 (english)
You will get a payout confirmation/ information tomorrow
Chat employee 2: (German) all documents look good. Currently there are long waiting times due to many wins. Our department is very busy
I laugh myself silly...
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[solved] payment problems and put off and excuses by customer service
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I'm waiting now since 03.05 and nothing has happened
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[solved] payment problems and put off and excuses by customer service
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Insa24
I am discussing your case with a manager and will get back to you later via Communicator.
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[solved] payment problems and put off and excuses by customer service
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[solved] payment problems and put off and excuses by customer service
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thank you Gamblejoe for the comment. We have been waiting for some additional documents from them since May 10.
We have now verified the account and the money will be processed shortly. We thank you for your patience.
Generally, difficulties always occur with documents during the first withdrawal.
We apologize for the inconvenience and hope you will continue to enjoy mr.play.
Sincerely yours,
mr.play
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[solved] payment problems and put off and excuses by customer service
Nobody has liked this post so far
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[solved] payment problems and put off and excuses by customer service
Liked this post: S****8
Well, finally someone who sticks to the truth.
It's good that you generally have problems with the documents at the first withdrawal, because I prefer to take a casino where there are generally no problems with the documents at the first withdrawal, of which there are fortunately some, then do not have to wait so long for my money
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[solved] payment problems and put off and excuses by customer service
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But that's just the difference, if it is at least admitted, because otherwise the casino is okay
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[solved] payment problems and put off and excuses by customer service
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