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Mr Green: Mrgreen refuses payment (Page 3)

Topic created on 13th Apr. 2019 | Page: 3 of 4 | Answers: 37 | Views: 7,982
Mammon
Amateur
As I wrote in the other thread, I have never had any problems with Mrgreen. And I play there quite often.
Are you already VIP in the meantime?
Because if you play there often and are VIP you have a special "VIP manager" who is not always there
On weekends I also always have the problem with questions and only on Mondays my requests are answered.

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Anonym
i am not a Vip customer at mrgreen in my case still does nothing mrgreen also pays out on the WE and also works on weekends 24std around the clock

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GambleAddict777
Amateur
So at Mr.Green I personally never had any problems, are in my opinion one of the most reputable on the market.
Know a person who even over 20K there has withdrawn without any problems.

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Anonym
following facts I just called the customer service by phone we will immediately take care of it according to the statement I told them if I do not get my money I continue to post on the internet because of them.I also mentioned what is more important to them to put their reputation on the game and lose players or to pay me my 215 euros out

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Anonym
white33 wrote on 14.04.2019 at 13:08 clock: following facts I just called the customer service by phone one we immediately take care of it according to the statement I told them if I do not get my money I continue to post on the internet because of them.I also mentioned what is more important to them to put their reputation on the game and lose players or pay me my 215 euros out

Great conversation!

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Anonym
nothing happens purely nothing!!!

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Anonym
I just called again at mrgreen they put me off further the customer service rep said he would play at mrgreen himself and was newly employed there I should be patient and how long I've been waiting for my money I have continued to put pressure that I go to the public I have asked what exactly and why is checked as long as he could not tell me what exactly is done neither if there is one on Sundays according to me mrgreen they offer a customer service of 24 hours I told them I will not give up until I have my money and register on other sites and file a public complaint.I explained that it can not be in their interest to withhold 215 euros and on the other hand to lose players because players or loyal customers like me always Deposit again and get their money back in the long run anyway.my conclusion Mrgreen is incompetent and has its stalling tactics I will probably forget my money can.I have 30 min ca with the customer service Patrik (allegedly) spoken one belechelt the whole thing

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Karasake
Visitor
Sorry, but what you are doing will never lead you to your goal
Why don't you let them work? There are thousands of people playing, so it takes time to process the requests

Several people have written here that they are very satisfied with Mr Green and it is the same for me. I have already paid out 1,000 € and there were no antics made by Mr Green

By the way, your threat with the public is embarrassing. You make stink here for days and still no one agrees with you

If everything went correctly and you did not violate any (bonus) conditions, you will get your money.

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Anonym
the following facts my money I will not get here one insinuates me still things that are not true

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Anonym

Christopher (Mr Green)
Apr 15, 12:33 CEST
Good afternoon Pascal,

thank you very much for contacting Mr Green. I will be very happy to help you!

Your concern has been reviewed at the point by our technical department, at this point it was determined that you have violated our terms of use, which you can understand at the following link:
https://casino.mrgreen.com/de-DE/terms-and-conditions

You have previously created an account with Mr Green using the following email:
foierstoss2006@yahoo.de

You have had this account permanently closed in the past, therefore the opening of further accounts is excluded.

Furthermore, we would like to point out that you have already paid out more than you deposited with the newly created account, therefore the decision of the withheld money is also final.

We ask for your understanding.

If you need any help or have any questions in the future, please contact us again. You can find all contact information on our homepage

Mr Green and his team wish you a pleasant day.

Kind regards

Christopher


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