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Mr Green: Mrgreen refuses payment

Topic created on 13th Apr. 2019 | Page: 1 of 4 | Answers: 37 | Views: 7,980
Anonym
Hello I wanted to tell my experience about mrgreen and warn against this casino I'm angemledet for a few weeks there always small sums deposited and until now always won something the payouts always went from seconds.Now the following happened I have 50 euros deposited and 215 euros to payout on Skrill as otherwise always requested one has me in chat always put off me offered I could stonieren the money etc and that my money was sent.Next day I wanted to look and my account had been blocked because of a withdrawal, I had always played without bonus.zich times I contacted the chat and am always put off I'm waiting now already 4 days ca can someone help me further?????es is about 215 euro payout only

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Saphira
Expert
I can't imagine that at this casino. What was the reason for blocking your account?

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Anonym
i would have violated the terms of use which is total nonsense I have played without bonus and am only new to mrgreen for a few weeks

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Anonym
i wouldn't be surprised if there are some of mrgreen's own chat staff in the forum

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Anonym
white33 wrote on 13.04.2019 at 17:19: I would also not be at all surprised if here are own chat employees of mrgreen in the forum

Do you have a multiple account?Or what exactly were you accused of?

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Anonym
i had had 3 small withdrawals without problems in seconds because I thought great the casino but with the 4 withdrawal of only 215 euros they block my account and put me off with nice emails fortunately I have only 50 euros deposited with Skrill and not more money

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Anonym
i would have 2 accounts allegedly what I can prove by hand with documents that this is not true

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Knochen
Elite
white33 wrote on 13.04.2019 at 17:22: I would have 2 accounts allegedly what I can prove by hand with documents that this is not true


What documents can you use to prove that you don't have two accounts? I ask this out of curiosity because I have a hard time imagining what kind of document is supposed to "prove" something like this.

Otherwise, this is difficult. If you really have two accounts, that is of course bitter, but if not, MrGreen will probably clear it up and you will get your money. You should be patient but firm with the support in this situation. If you are absolutely sure that you really do not have 2 accounts, you can of course also file a complaint with the competent supervisory authority or write here in the forum to an employee of Gamblejoe

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Anonym
i have already done everything I have always deposited only with Skrill and sent pictures of my account where my number is etc passport etc everything they want to the documents it's not about that before were never problems and from one to another week I had deposited and once again won because my account was locked.i was already wondering because it took so long with the payout I was told in the chat I can cancel my money and at the same time the money was sent and the next day my account was blocked it is 4 days in review I told them that I go a public with it until now came garnix if I get at least my paid 50 euros again I'm already satisfied and then it was that with this casino for me,if I get the win I take all back but obviously I'm not the only one who complains about mrgreen me is something at the casinoclub then already happened so I have changed to mrgreen

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Anonym
Very strange. Been playing at Mr Green for over 2 years and never had any problems there. Always get my money. Can only report good about Mr Green, the only thing that could be better would be the promotions.

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