Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Lord Lucky: [solved] problem payout lordlucky via Trustly

Topic created on 13th Apr. 2020 | Page: 1 of 2 | Answers: 10 | Views: 2,062
Tomboard
Visitor
Hello Together the chat did not help me.

I have deposited with LordLucky via Trustly and successfully converted the bonus so that I want to withdraw at the end 7000 euros via trustly.

But as soon as I receive the mail from Lordlucky their payment has been instructed I see the 7000 back on my account. This has been going on for 4 days. I request a withdrawal a day later I receive the mail your withdrawal has been instructed, but the money is back on my account

The support also sees no error from Lordlucky is everything ok, because otherwise the payout mail would not come

Can someone help me further?

This post has been translated automatically

Caro
Expert
Hi Tomboard, sent you a private message via Communicator. Greetings Caro

This post has been translated automatically

Tomboard
Visitor
Caro wrote on 04/13/2020 at 18:27: Hi Tomboard, sent you a private message via Communicator. Greetings Caro

Thanks I have replied

This post has been translated automatically

Anonym
Hi Caro, I have the same problem at Lapalingo, meanwhile the 3tte times back to the casino account

This post has been translated automatically

Anonym
Have now times 10 deposited by Sofort transfer, cancelled the withdrawal and requested by bank transfer maybe it's Trustly

This post has been translated automatically

Caro
Expert
Hi Bow2019 & Tomboard, the manager just informed me that Lapalingo/LordLucky is having problems with Trustly withdrawals at the moment. Please contact support and they will help you further on how to withdraw the money. They are in the process of fixing the problem right now. Thanks and greetings Caro

P.S. if you need my help, just send me a short message via Communicator.

This post has been translated automatically

Tomboard
Visitor
Caro wrote on 04/14/2020 at 11:33 am: Hi Bow2019 & Tomboard, the manager just informed me that Lapalingo/LordLucky is having problems with Trustly withdrawals at the moment. Please contact support and they will help you further on how to withdraw the money. They are in the process of fixing the problem right now. Thanks and greetings Caro

P.S. if you need my help, just send me a short message via Communicator.

Ok thanks for the info, but support couldn't help me either. My withdrawal can not be canceled anymore. And I should try it again via Trustly. Only my payout is already approved therefore not canceled. But I have not yet received a payout email.

This post has been translated automatically

Caro
Expert
The problem with Trustly should be fixed during the day, tomorrow morning at the latest. Your withdrawal will be processed immediately.

This post has been translated automatically

Tomboard
Visitor
Caro wrote on 14.04.2020 at 13:57: The problem with Trustly should be fixed during the day, at the latest tomorrow morning. Your payout will be processed immediately.

Thanks For your help, can be closed Money arrived today

This post has been translated automatically

Anonym
Hi thanks with me as well, thanks for the help

This post has been translated automatically

Hot Topics4th May. 2024 at 12:37 pm CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately