I am new here. I need your help. I have ordered a withdrawal via bank transfer on Thursday morning, sent pro forma documents for proof of identity and address Verification to the support email address on Friday. The Live Chat informs me that everything has arrived.
On Saturday I received an email with three links (KYC)
- Bank proof
- Identity
- Proof of address
Alright, I just used the links to upload the documents.
Just under 6 hrs later got an "approval" by mail. All documents have been approved. This email also says that as soon as all documents have been approved, any payments will be given to the finance department for execution.
Until today, unfortunately, no payout received. The amount can even still be canceled!
I won the money without claiming a bonus (on live blackjack).
Live chat very difficult to reach (waiting time always >5-10 min) and if, must be waited for each answer 5-10 min.
best not to play in this snot store, underground and incompetent Live Chat support, email you get no answers. To get info about your payout you already know how helpful this useless junk casino is. as far as I know from users, the casino pays out, but when is always the question! Be prepared for several days to weeks waiting time! And soon rather play somewhere else, where you also get ne answer from live chat to his question, without waiting an hour
With me on Saturday free spin win of € 250 at sweet bonanza xmas had profit was not credited to me history of LocoWin says rotation had never existed however pragmatic also has ne game history until now nothing has done very sad load
Hmm unfortunately nothing happened yet. Until Sunday was also in the account a Cashback of about 12 €. This is now neither to see nor he was credited. I hope they pay out, have played honestly here and trust them so to speak. I have never experienced this...I was looking for a trustworthy casino with fast payouts and PaysafecardDeposit, I was shown this casino in the search results. What a bust. I will now try the Live Chat again. So far 2 times get the message from those in live chat that my payment is flagged and the "finances" is forwarded. There is a high volume of withdrawals currently in the queue, so there may be delays. This is what they write..
The relevant department has been informed and will process the withdrawal as soon as possible, they are facing an unusual workload and I have requested them to put priority for your withdrawal.
Nothing has been accelerated so far. I will keep you posted...
BlackPanther wrote on 06.12.2021 at 21:09: best not to play in this snot store, underground and incompetent Live Chat support, email you get no answers. To get info about your payout you already know how helpful this useless junk casino is. as far as I know from users, the casino pays out, but when is always the question! Be prepared for several days to weeks waiting time! And soon rather play somewhere else, where you also get ne answer from live chat to his question, without waiting an hour
Days to weeks? I hope not...weeks would really be a complaint. Have deliberately written here first and not in the complaint section
[solved] locowin payout since 02.12.2021
Nobody has liked this post so far
I am new here. I need your help. I have ordered a withdrawal via bank transfer on Thursday morning, sent pro forma documents for proof of identity and address Verification to the support email address on Friday. The Live Chat informs me that everything has arrived.
On Saturday I received an email with three links (KYC)
- Bank proof
- Identity
- Proof of address
Alright, I just used the links to upload the documents.
Just under 6 hrs later got an "approval" by mail. All documents have been approved. This email also says that as soon as all documents have been approved, any payments will be given to the finance department for execution.
Until today, unfortunately, no payout received. The amount can even still be canceled!
I won the money without claiming a bonus (on live blackjack).
Live chat very difficult to reach (waiting time always >5-10 min) and if, must be waited for each answer 5-10 min.
I'm a little afraid that they do not pay out
Hope someone here can help me...
Best regards,
llleonnn
This post has been translated automatically
[solved] locowin payout since 02.12.2021
Liked this post:
Flakk
This post has been translated automatically
[solved] locowin payout since 02.12.2021
Nobody has liked this post so far
This post has been translated automatically
[solved] locowin payout since 02.12.2021
Liked this post:
Flakk
This post has been translated automatically
[solved] locowin payout since 02.12.2021
Nobody has liked this post so far
This post has been translated automatically
[solved] locowin payout since 02.12.2021
Nobody has liked this post so far
This post has been translated automatically
[solved] locowin payout since 02.12.2021
Nobody has liked this post so far
The relevant department has been informed and will process the withdrawal as soon as possible, they are facing an unusual workload and I have requested them to put priority for your withdrawal.
Nothing has been accelerated so far. I will keep you posted...
This post has been translated automatically
[solved] locowin payout since 02.12.2021
Nobody has liked this post so far
Days to weeks? I hope not...weeks would really be a complaint. Have deliberately written here first and not in the complaint section
This post has been translated automatically
[solved] locowin payout since 02.12.2021
Nobody has liked this post so far
This post has been translated automatically
[solved] locowin payout since 02.12.2021
Liked this post:
Flakk
This post has been translated automatically