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Lapalingo: [solved] Lapalingo has canceled 28500 euros for me [Lapalingo in the right - max payout according to the terms and conditions is 500€ with bonus money) (Page 5)

Topic created on 04th Apr. 2020 | Page: 5 of 5 | Answers: 45 | Views: 9,968
Niroht
Experienced

[solved] Lapalingo has canceled 28500 euros for me [Lapalingo in the right -...

8th Apr. 2020, at 10:50 pm CEST#41
1 Like

Liked this post: Anonym
Ayz32 wrote on 04.04.2020 at 11:23: Hello everyone,
On 1 April I got an SMS from Lapalingo that there is a Deposit bonus 500% up to 250 euros.
I deposited 50 euros and thus had 300 euros play money. With the deposit it said that I have to convert the amount 40 times which is actually almost impossible. I still managed to convert the bonus. After I won and lost several thousand euros I came shortly before the end on fabulous 29,000 euros on my player account I then want to pay out. I also got emails that these are available for payout. 2 days later I got an email from Lapalingo that there was a notice about the bonus. Allegedly offered at exclusive email can only be paid out a maximum profit of 500 euros this was also in a picture what lapalingo had sent me.
1. I have not received any email for the bonus
2. In the SMS was nothing of the Agb but only that I have to convert the amount 40 times
3. If I know that I would only pay out 500 max then I could just throw my 50 euros out the window
This is a scam by lapalingo and they must not get away with it
I have already written an email to MGA and one to lapalingos complaint team. I will have to take further steps if I do not get my win
I have written to the Live Chat and by email to the customer service they have written back to me cheeky there is not more money than 500 euros. Let the fingers away from Lapalingo I have read in many portals that they often deduct such a thing with larger wins. It is about 28500 euros
They argue that I should read the terms and conditions when depositing that is but a lie there was nothing in it.

Without reading the entire thread I can only tell you that Lapalingo is in the right
On the page it is under bonus conditions. And explicitly that all offers by SMS are limited to € 500 withdrawal

This post has been translated automatically

Lucas001
Amateur

[solved] Lapalingo has canceled 28500 euros for me [Lapalingo in the right -...

9th Apr. 2020, at 09:11 pm CEST#42
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Nobody has liked this post so far
I can not understand why you only take a bonus for a few extra bucks tut. Now you have lost everything, probably even gray hair and for that 500€ from just under 30000. Congratulations, leave the bonus away and gamble with what de have and you win and HAST 0 PROBLEME BEIM AUSZAHLEN.

Better luck next time!

This post has been translated automatically

Anonym

[solved] Lapalingo has canceled 28500 euros for me [Lapalingo in the right -...

9th Apr. 2020, at 09:18 pm CEST#43
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Nobody has liked this post so far
Lucas001 wrote on 09.04.2020 at 21:11: I can not understand why you take only for a few extra bucks a bonus tut. Now you have lost everything, probably also gray hair and for that 500€ from almost 30000. Congratulations, leave out the bonus and gamble with what de have and you win and HAVE 0 PROBLEMS IN PAYING OFF.

Better luck next time!

If you stick to the Bonuses terms then there are no problems with the payout. Besides, in the long run it is more profitable to play with bonus than without. But it is up to you...

This post has been translated automatically

Lucas001
Amateur

[solved] Lapalingo has canceled 28500 euros for me [Lapalingo in the right -...

9th Apr. 2020, at 09:51 pm CEST#44
1 Like

Liked this post: Avatar von Herr_D Herr_D
Royal777 wrote on 09.04.2020 at 21:18
If you stick to the Bonuses terms then there are no problems with payout. Also, in the long run it is more profitable to play with bonus than without. But it's up to everyone...

Can I say ned, always hear only mimimi about bonus whether here or privately..I have never taken a bonus and only gambled with what is there and shall I tell you what? Never had problems getting the money. But yes, to each his own...

This post has been translated automatically

upola
Legend

[solved] Lapalingo has canceled 28500 euros for me [Lapalingo in the right -...

10th Apr. 2020, at 09:52 am CEST#45
2 Likes

Liked this post: Anonym, Avatar von sinstorf sinstorf
I have often played with bonus and also the bonus freigespielt, had only once Problemr with the payout...and that was my fault because I have not read correctly.

If everyone would read through the bonus conditions, there would be less mimimi.

This post has been translated automatically

Caro
Expert

[solved] Lapalingo has canceled 28500 euros for me [Lapalingo in the right -...

10th Apr. 2020, at 05:45 pm CEST#46
0 Likes

Nobody has liked this post so far
Lapalingo is right in this case, as the player did not read the Bonus terms and conditions correctly. The bonus was limited to a max cashout of €500

This topic was closed

This post has been translated automatically

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