Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Lapalingo: [solved] Deposited and not credited money

Topic created on 21st May. 2020 | Page: 1 of 1 | Answers: 7 | Views: 1,910
Kronos9393
Deposited on 15.05 and the money was not credited to my account thanks to internal error. Money was debited from Neteller and accepted. Netteler has agreed that they have received the money!

This post has been translated automatically

Kleinkariert
Expert
Please contact Caro / Julian here in the forum via Communicator. Maybe they can help you a little bit.

This post has been translated automatically

Kronos9393
Kleinkariert wrote on 21.05.2020 at 20:20: Please contact Caro / Julian here in the forum via Communicator. They might be able to help a bit.

Is made thanks to you

This post has been translated automatically

Anonym
I had this recently at the subsidiary Skrill.
I wrote to the casino in the Live Chat, they checked the error and then credited it manually, because it was debited from Skrill, which I could also prove with the transaction number.

Try that.

This post has been translated automatically

x00NY
Elite
Kronos9393 wrote on 21.05.2020 at 20:47
Is done thanks to you

call the english Neteller support, they send you an e-mail with all the data. This you give to the casino and it should be solved. I had the same problem with neteller and neo.bet, and they did nothing at first. When I showed the e-mail, it went suddenly

This post has been translated automatically

Kronos9393
s1n88 wrote on 21.05.2020 at 23:06: I had this recently at the subsidiary Skrill.
I wrote to the casino in the Live Chat, they checked the error and then credited it manually, because it was debited from Skrill, which I could also prove with the transaction number.

Try that.

i already get nothing credited despite that I can prove everything to them

This post has been translated automatically

Caro
Expert
The manager of Lapalingo just wrote to me and informed me that they are having technical problems with Neteller right now. Lapalingo is working to fix the problem as soon as possible

This post has been translated automatically

Caro
Expert
The problem was fixed and the player was also immediately credited with his deposit.

This topic was closed

This post has been translated automatically

Hot Topics11th May. 2024 at 10:29 pm CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately