Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Lapalingo: Confirmed and verified and yet no payout !

Topic created on 12th Feb. 2020 | Page: 1 of 2 | Answers: 16 | Views: 3,655
stevo11984
Amateur

Confirmed and verified and yet no payout !

12th Feb. 2020, at 08:58 am CET#1
0 Likes

Nobody has liked this post so far
Hi guys, I could really use some help here.

I am registered at Lapalingo since October and have after the Dunder problem last year (commercial bank account)
extra first verify my bank account.
This was confirmed to me and thus thought it was all clear.

After many lost deposits I finally got lucky in February and requested a withdrawal.
But now it is still a problem


The following was requested
*Account statement
- Your name
- Your address
- the current date (maximum 3 months old)
- the name of your bank
- the IBAN number
- the BIC number

But at Fidorbank there is neither address, nor the BIC to see.

INPUT

*Holder confirmation

SUBMITTED



I received the following mail today:
while checking your account, the following came up:
Please upload a current bank statement of the bank account used for payments in your account. Please make sure that the following data is visible on it

- Your name
- Your address
- the current date (maximum 3 months old)
- the name of your bank
- the IBAN number
- the BIC number
Electronic bank statements are also acceptable, provided the above details are clearly stated. Please note that copies of bank cards are not accepted

Other important notes
Please select your bank account as the withdrawal method




The account is not accepted, in addition I cannot use it as a withdrawal method.
Neteller is also rejected.


I am really at a loss

This post has been translated automatically

Blubbo33
Elite

Confirmed and verified and yet no payout !

12th Feb. 2020, at 09:12 am CET#2
0 Likes

Nobody has liked this post so far
You can download the monthly account statements in the app, right?
What's the problem? It also says IBAN and bic.

This post has been translated automatically

Anonym

Confirmed and verified and yet no payout !

12th Feb. 2020, at 09:15 am CET#3
1 Like

Liked this post: Anonym
How did you make the Deposit? Through this account? If Fidor does not have all the required information on the account statement, then it does not have it. It's not your fault, after all. Doesn't sound like an unsolvable problem. I'm sure Caro will be able to work something out

This post has been translated automatically

stevo11984
Amateur

Confirmed and verified and yet no payout !

12th Feb. 2020, at 09:20 am CET#4
0 Likes

Nobody has liked this post so far
Blubbo33 wrote on 12.02.2020 at 09:12: You can download the monthly statements in the app, right?
What's the problem? It also says IBAN and bic

The BIC is certainly not the problem

This post has been translated automatically

stevo11984
Amateur

Confirmed and verified and yet no payout !

12th Feb. 2020, at 09:21 am CET#5
0 Likes

Nobody has liked this post so far

Kanalmalocher wrote on 12/02/2020 at 09:15: How did you Deposit? Through this account? If Fidor doesn't have all the required info on the account statement, then they just don't. It's not your fault, after all. Doesn't sound like an unsolvable problem. I'm sure Caro will be able to work something out.

I deposited through my verified account. It is absolutely not my fault, because I had the account verified beforehand

This post has been translated automatically

Caro
Expert

Confirmed and verified and yet no payout !

12th Feb. 2020, at 09:23 am CET#6
0 Likes

Nobody has liked this post so far
Good morning stevo11984, have you ever tried to submit a financial status (if there is such a thing at Fidorbank)? I know this only from the Sparkasse and on the document are all these data including a list of all accounts with BIC and IBAN on it. If this does not work, just write me a message via Communicator and we will find a solution together

Kind regards Caro

This post has been translated automatically

MarcT22186
Expert

Confirmed and verified and yet no payout !

12th Feb. 2020, at 09:33 am CET#7
0 Likes

Nobody has liked this post so far
stevo11984 wrote on 12/02/2020 at 08:58: Hi guys, I could really use some help here.

I am registered at Lapalingo since October and after the Dunder problem last year (commercial bank account) I have
extra first my bank account verifzieren let.
This was confirmed to me and thus thought it was all clear.

After many lost deposits I finally got lucky in February and requested a withdrawal.
But now it is still a problem


The following was requested
*Account statement
- Your name
- Your address
- the current date (maximum 3 months old)
- the name of your bank
- the IBAN number
- the BIC number

But at Fidorbank there is neither the address nor the BIC to see.

INPUT

*Holder confirmation

SUBMITTED



I received the following mail today:
while checking your account, the following came up:
Please upload a current bank statement of the bank account used for payments in your account. Please make sure that the following data is visible on it

- Your name
- Your address
- the current date (maximum 3 months old)
- the name of your bank
- the IBAN number
- the BIC number
Electronic bank statements are also acceptable, provided the above details are clearly stated. Please note that copies of bank cards are not accepted

Other important notes
Please select your bank account as the withdrawal method




The account is not accepted, in addition I cannot use it as a withdrawal method.
Neteller is also rejected.


I am really at a loss

Is there no print view of the transactions at Fidorbank in online banking?
So I get at the savings bank virtually all data on a statement

This post has been translated automatically

stevo11984
Amateur

Confirmed and verified and yet no payout !

12th Feb. 2020, at 09:34 am CET#8
0 Likes

Nobody has liked this post so far

MarcT22186 wrote on 12.02.2020 at 09:33
Doesn't Fidorbank have a print view of transactions in online banking?
So I get at the savings bank virtually all data on a statement.

Yes, they are made directly as a document. But just without BIC and address, which is still not absolutely necessary, if I even submit a holder confirmation of

This post has been translated automatically

Spectral
Experienced

Confirmed and verified and yet no payout !

12th Feb. 2020, at 09:36 am CET#9
0 Likes

Nobody has liked this post so far
MarcT22186 wrote on 12.02.2020 at 09:33
Doesn't Fidorbank have a print view of transactions in online banking?
So I get at the savings bank virtually all data on a statement.

Have me now also wondered that there is nothing. With the account statement at O2 Banking everything is completely on it. Therefore, I actually assume that it is with fidor also so. After all, both belong together

This post has been translated automatically

stevo11984
Amateur

Confirmed and verified and yet no payout !

12th Feb. 2020, at 09:40 am CET#10
0 Likes

Nobody has liked this post so far
I find it an absolute scandal that a casino has officially recognized documents and simply revokes them.
The whole security and money laundering story is built on this system.
Otherwise, what sense does it all make?

One could have informed me immediately, Mr. ***, there is not her name and commercial accounts we can not accept end!
But so I keep paying in money without ever being allowed to pay out any win ?!

Edit: Nachmane removed

This post has been translated automatically

Hot Topics10th May. 2024 at 08:18 am CEST

Jackpots
0
Miscellaneous
0
Miscellaneous
0
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately