I would like to cash out my win at Drückglück.
Since I was already verified but my ID card has expired.
I had to upload all documents again...A current utility bill there is not...
Electricity, telephone, cell phone runs everything about my husband...I have now but again from January the current Nebenkostenabrechnug uploaded....
In addition, a letter from my health Insurance in both my name and address..and clearly the Perso.
Today is the 3 day and it does nothing
On mails is not answered ...
I have never experienced anything like this
Is this a scam of them???I will definitely not gamble the win...
Who can help me?
One reaches otherwise none of them
Thank you.
With me, unfortunately, exactly the same.
The 48 hours for uploading documents are over and there is neither a mail nor an answer in the chat.
There is also no answer to e-mail inquiries.
Unfortunately, I also have the same problem, it used to be much different! There is no live support at DrückGlück anymore. You just can't get hold of anyone here to describe your problem.
If I read here in the forum the other entries in recent times have apparently many the same problem that you get no support.
I'll wait until tomorrow, otherwise I'll have to contact Caro to help me.
Jojolino wrote on 04.05.2023 at 23:21: I unfortunately also have the same problem, it used to be much different ! There is no live support at DrückGlück anymore. You just can't get hold of anyone here to describe your problem.
If I read here in the forum the other entries in recent times have apparently many the same problem that you get no support.
I'll wait until tomorrow, otherwise I'll have to contact Caro to help me.
It is so annoying.
Think that there is a tactic behind it...That if it is not paid out immediately...the people then gamble away the win....
Do they report at all or not at all???
I do not know who Caro is🙈
But maybe she can help me too😟
Deposit clear goes without problems...
I do not even know if the letter from the health Insurance is enough because of my address.
Since I have nothing else....
All this is outrageous.
To put it all nicely 😠
Think that there is a tactic behind it...That if it is not paid out immediately...the people then gamble away the win....
Do they report at all or not at all???
I do not know who Caro is🙈
But maybe she can help me too😟
Deposit clear goes without problems...
I do not even know if the letter from the health Insurance is enough because of my address.
Since I have nothing else....
All this is outrageous.
To put it all nicely 😠
if you scroll down to the bottom is there Gamblejoe team there is Caro her name
Think that there is a tactic behind it...That if it is not paid out immediately...the people then gamble away the win....
Do they report at all or not at all???
I do not know who Caro is🙈
But maybe she can help me too😟
Deposit clear goes without problems...
I do not even know if the letter from the health Insurance is enough because of my address.
Since I have nothing else....
All this is outrageous.
To put it all nicely 😠
I believe you smoothly that it is annoying because I go through the same and I also reach no one. But I can tell you one thing, you will get the money because Drückglück pays out.
Hello..
I was now after some back and forth finally verified at Glückdrück... now I have my amount of 2127 euros paid out... unfortunately I reach no one either by chat or email... now I have only bad things on the Internet about the site read... can help me Caro or Julian that my money is paid out as soon as possible? When you read here that some wait so long...
I have played on many casino sites where the money was processed within a few hours or even on weekends ...
About help I would be happy
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Mihoel
Since I was already verified but my ID card has expired.
I had to upload all documents again...A current utility bill there is not...
Electricity, telephone, cell phone runs everything about my husband...I have now but again from January the current Nebenkostenabrechnug uploaded....
In addition, a letter from my health Insurance in both my name and address..and clearly the Perso.
Today is the 3 day and it does nothing
On mails is not answered ...
I have never experienced anything like this
Is this a scam of them???I will definitely not gamble the win...
Who can help me?
One reaches otherwise none of them
Thank you.
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Nobody has liked this post so far
The 48 hours for uploading documents are over and there is neither a mail nor an answer in the chat.
There is also no answer to e-mail inquiries.
This post has been translated automatically
No reaction
Nobody has liked this post so far
If I read here in the forum the other entries in recent times have apparently many the same problem that you get no support.
I'll wait until tomorrow, otherwise I'll have to contact Caro to help me.
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No reaction
Liked this post:
david84, 
Matara, 
sonne10
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It is so annoying.
Think that there is a tactic behind it...That if it is not paid out immediately...the people then gamble away the win....
Do they report at all or not at all???
I do not know who Caro is🙈
But maybe she can help me too😟
Deposit clear goes without problems...
I do not even know if the letter from the health Insurance is enough because of my address.
Since I have nothing else....
All this is outrageous.
To put it all nicely 😠
This post has been translated automatically
No reaction
Nobody has liked this post so far
if you scroll down to the bottom is there Gamblejoe team there is Caro her name
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Bluff
Am already in contact with Lotti thank you!
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Caro will work it out.
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What does Confucius always say: money does not stink
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Bluff
👍we are thank you🙂
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Bluff
Caro is probably fed up with this casino too and would like to finish her coffee in reality in peace ^^
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garfield68, 
Saphira
No comment haha
Coffee is already empty!
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I believe you smoothly that it is annoying because I go through the same and I also reach no one. But I can tell you one thing, you will get the money because Drückglück pays out.
caro I have now also written to you privately.
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I was now after some back and forth finally verified at Glückdrück... now I have my amount of 2127 euros paid out... unfortunately I reach no one either by chat or email... now I have only bad things on the Internet about the site read... can help me Caro or Julian that my money is paid out as soon as possible? When you read here that some wait so long...
I have played on many casino sites where the money was processed within a few hours or even on weekends ...
About help I would be happy
This post has been translated automatically