ditto. also never had problems there, however, since the regulation there also no longer played. refers to both drückglück and wunderino
Can I confirm so for Wunderino. Until July 1, since I no longer play, I had only positive experience regarding support and verification.
I never had a problem there with the payout, except when I was once over the limit set in the T&Cs (I think 2600 EUR) and I also had to have bank details verified (duration of the action not half an hour).
Maybe that has changed in the meantime, but everything was better in the past anyway
the manager of DrückGlück as well as I became aware of your contribution yesterday and would like to express our opinion to some accusations
to 1. you write the Verification is almost impossible. Were you fully verified, if not, where was the problem? The fact is that DrückGlück has to implement the new verification requirements 100% and believe me, DrückGlück doesn't like that either, but those are the requirements they have to adhere to
to 2. the support. As you can see, not everyone has had the same experience as you. Sure, it can always happen that an agent is not immediately available. But still, DrückGlück always tries their best to ensure continuous availability. So to question the seriousness of the casino here, I find very exaggerated
to 3. conditions of participation are not adhered to by the casino. Here I ask myself the question, was there any problem that you do not want to mention? What kind of mistakes have happened? I can only imagine a violation of the terms and conditions / bonus conditions...
to 4. payout: Here I also ask myself the question, why could you not pay out? Were there any problems with the payout, if so, you can just explain this briefly and factually and we (manager and I) would be happy to help you fix the problem. It sounds like there is no way to cash out at DrückGlück...I would like you to explain in more detail where exactly the problem was/is instead of just making insinuations
I will deliberately delete your conclusion, as this is an unfounded reputation-damaging statement against DrückGlück, without any exact facts
I don't want to come across as "pro casino", but to make any insinuations or claims without any facts I find a bit brazen... and I don't want to say that you can only make positive posts about casinos on GambleJoe. If you search a bit in the forum, you will see how we always take care of the complaints and try to act "pro player".
the manager of DrückGlück as well as I became attentive yesterday on your contribution and would like to express to some reproaches gladly our opinion
to 1. you write the Verification is almost impossible. Were you fully verified, if not, where was the problem? The fact is that DrückGlück has to implement the new verification requirements 100% and believe me, DrückGlück doesn't like that either, but those are the requirements they have to adhere to
to 2. the support. As you can see, not everyone has had the same experience as you. Sure, it can always happen that an agent is not immediately available. But still, DrückGlück always tries their best to ensure continuous availability. So to question the seriousness of the casino here, I find very exaggerated
to 3. conditions of participation are not adhered to by the casino. Here I ask myself the question, was there any problem that you do not want to mention? What kind of mistakes have happened? I can only imagine a violation of the terms and conditions / bonus conditions...
to 4. payout: Here I also ask myself the question, why could you not pay out? Were there any problems with the payout, if so, you can just explain this briefly and factually and we (manager and I) would be happy to help you fix the problem. It sounds like there is no way to cash out at DrückGlück...I would like you to explain in more detail where exactly the problem was/is instead of just making insinuations
I will deliberately delete your conclusion, as this is an unfounded reputation-damaging statement against DrückGlück, without any exact facts
I don't want to come across as "pro casino", but to make any insinuations or claims without any facts I find a bit brazen... and I don't want to say that you can only make positive posts about casinos on GambleJoe. If you search a bit in the forum, you will see how we always take care of the complaints and try to act "pro player".
Greetings Caro
Well written.
DrückGlück is definitely a serious casino. Whether one evaluates the offers there as good is another topic
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Can I confirm so for Wunderino. Until July 1, since I no longer play, I had only positive experience regarding support and verification.
I never had a problem there with the payout, except when I was once over the limit set in the T&Cs (I think 2600 EUR) and I also had to have bank details verified (duration of the action not half an hour).
Maybe that has changed in the meantime, but everything was better in the past anyway
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@byrrrd
Don't let Chrizzi read your useless comments,or she will scold again.
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the manager of DrückGlück as well as I became aware of your contribution yesterday and would like to express our opinion to some accusations
to 1. you write the Verification is almost impossible. Were you fully verified, if not, where was the problem? The fact is that DrückGlück has to implement the new verification requirements 100% and believe me, DrückGlück doesn't like that either, but those are the requirements they have to adhere to
to 2. the support. As you can see, not everyone has had the same experience as you. Sure, it can always happen that an agent is not immediately available. But still, DrückGlück always tries their best to ensure continuous availability. So to question the seriousness of the casino here, I find very exaggerated
to 3. conditions of participation are not adhered to by the casino. Here I ask myself the question, was there any problem that you do not want to mention? What kind of mistakes have happened? I can only imagine a violation of the terms and conditions / bonus conditions...
to 4. payout: Here I also ask myself the question, why could you not pay out? Were there any problems with the payout, if so, you can just explain this briefly and factually and we (manager and I) would be happy to help you fix the problem. It sounds like there is no way to cash out at DrückGlück...I would like you to explain in more detail where exactly the problem was/is instead of just making insinuations
I will deliberately delete your conclusion, as this is an unfounded reputation-damaging statement against DrückGlück, without any exact facts
I don't want to come across as "pro casino", but to make any insinuations or claims without any facts I find a bit brazen... and I don't want to say that you can only make positive posts about casinos on GambleJoe. If you search a bit in the forum, you will see how we always take care of the complaints and try to act "pro player".
Greetings Caro
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Yes, quite clearly I am curious about more subjective test reports
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Sorry!!!
I hereby take back my absolutely unqualified assertion that everything was better in the past
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Well written.
DrückGlück is definitely a serious casino. Whether one evaluates the offers there as good is another topic
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