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CrazePlay Casino: [solved] CrazePlay and a few thoughts

Topic created on 02nd Apr. 2022 | Page: 1 of 10 | Answers: 90 | Views: 12,581
Testi99
Amateur

[solved] CrazePlay and a few thoughts

2nd Apr. 2022, at 08:28 pm CEST#1
1 Like

Liked this post: Avatar von Max_Bet Max_Bet
Dear Community,

there have probably been many posts like this, but I have to get my frustration off my chest

I've been gaming for a few years now and have been quite happy so far. Sure, since the changeover, it no longer runs really well, but what the heck.

Today I won 7,7 k at CrazePlay (I uploaded a nice winning picture). I played with a reward something bonus (not welcome bonus) and thought I was because of this passage:

After Wagering requirements are met, the Deposit funds, Bonus money and any winnings gained will become withdrawable real-cash money in your account.

safe as for this strange max-win payout on a bonus. Now I read that with ANY bonus there is only a max win of 5k
so 2.7k just gone (what do they actually do with it?). I never need to hope for goodwill. Sure, my mistake, but still...

What is all this about? Probably they are looking for CrazePlay just like crazy reasons not to pay me even the 5k. Verification will surely take forever. I expect, if at all, with the money only in ten days at the earliest

I like to gamble for my life, but you are treated like a criminal. I read through the prohibited games about 8000 times before I started playing today, just to make sure I didn't make a mistake. Then you have to beg the customer support to get an answer. They seem to think you're a pathological gambler who's just annoying

Most casinos (at least those in the Gammix group) probably don't give a shit about what is written about them here

Yes, of course, it would make the most sense to stop, but I can't quite get my head around this business behavior. Isn't that mutual? We leave a lot of money.
Just saying, sorry for the whining, but I'm very frustrated.

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Anonym

[solved] CrazePlay and a few thoughts

2nd Apr. 2022, at 10:55 pm CEST#2
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My first thought: Your luck that it was not again one of the 50€ Max. Cashout Bonuses. Be happy about the 5k, that's almost a miracle to win anything anyway.

I've been playing for years too. It is getting worse and worse - the best thing is to stop. I also won about 5000€ at the beginning of the year. Since then it is even more dead than before. 1200€ are already back in. I have locked me a month ago everywhere and try my time and money now to use sensibly. It would be best to log off here too - at least for me. I often lack control..

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Testi99
Amateur

[solved] CrazePlay and a few thoughts

2nd Apr. 2022, at 11:51 pm CEST#3
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Of course you're right, I'm happy about the 5k too (if it comes).

For me it's more about the fact that you feel like a supplicant when you win. Bonus conditions, stalling tactics, unfriendly customer support (CrazePlay), all this gives you the feeling to be actually only ne milking cow for the casinos..

Congratulations on a month without the gambling

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slotliebe89
Elite

[solved] CrazePlay and a few thoughts

3rd Apr. 2022, at 12:08 am CEST#4
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Testi99 wrote on 02.04.2022 at 23:51: Of course you're right, I'm also happy about the 5k (if they come).

I'm more concerned with feeling like a supplicant if you ever win. Bonus conditions, stalling tactics, unfriendly customer support (CrazePlay), all this gives you the feeling to be actually only ne milking cow for the casinos ..

Congratulations on a month without the gambling

Can not be generalized. In the Verification and payout (especially the first) there are significant differences and hurdles

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Testi99
Amateur

[solved] CrazePlay and a few thoughts

3rd Apr. 2022, at 08:02 am CEST#5
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slotliebe wrote on 03.04.2022 at 00:08

Can't make a blanket statement. There are significant differences and hurdles in Verification and payout (especially the first one)

Positive. I'll see how it goes with CrazePlay. Still, I don't think it's appropriate to have to hope (!!!) to get your money. It should simply be a matter of course to get your balance within a short time. And it is not with many casinos.

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Hidaruma
Top Member

[solved] CrazePlay and a few thoughts

3rd Apr. 2022, at 10:13 am CEST#6
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Nobody has liked this post so far
Gz To the win. As someone already wrote, better 5k than nothing. With such groups just play without bonus, there you save a lot of frustration and such contributions^

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Anonym

[solved] CrazePlay and a few thoughts

3rd Apr. 2022, at 12:09 pm CEST#7
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Congratulations on your win! If you have not violated the terms and conditions, then you will definitely get your money. Limited payouts are now available in various casinos, both with and without bonuses.

What happens to the remaining money I do not know. Presumably there is an agreement with the casino and provider....

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Testi99
Amateur

[solved] CrazePlay and a few thoughts

4th Apr. 2022, at 11:05 am CEST#8
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Thank you, Royal777 😊
There are casinos with a win limit WITHOUT a bonus? I did not know that at all.

It is ultimately ok if there are bonus conditions. Would just be nice if the other processing would work quickly and reliably. At the moment I'm still waiting for the Verification, but I must say that I have already received individual feedback and confirmations.

Maybe my excitement was also in vain and everything works out well 😊

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expresident
Rookie

[solved] CrazePlay and a few thoughts

4th Apr. 2022, at 02:21 pm CEST#2
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@Royal777

To say that you will definitely get your money at a casino of the Gammix group is, to put it mildly, very optimistic.

@Testi99

The fact that you have already received individual feedback and confirmations unfortunately means nothing with this group
Let me guess you have received KYC document pending email as feedback or confirmation.
Then I can only say have fun and patience while waiting.

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Testi99
Amateur

[solved] CrazePlay and a few thoughts

4th Apr. 2022, at 05:33 pm CEST#3
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Nobody has liked this post so far
@expresident

No, no, in fact some of my documents have already been verified. The only thing missing is the Verification of the income documents and the bank statement. I hope that this is also soon

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