I have played with a Deposit of 50 euros a sum of 1100 euros.
A bonus was active. I have complied with the conditions.
I made a withdrawal at CasinoJoy on Tuesday.
I received an email on Wednesday asking me to verify my account with the necessary documents.
I have done so.
On Friday I received the successful notification that my account has now been verified and now my withdrawal will be processed promptly.
Today I still have not received my payout.
I have contacted CasinoJoy several times. I always get some kind of excuses. I feel really fooled by them.
Maybe you can help me?
This post has been translated automatically
N****4
Forum posts:11Member has been banned
Casino Joy Cash Out
7th Dec. 2019, at 02:21 pm CET#2
0 Likes
Nobody has liked this post so far
Well, it's Saturday and if your payout was released on Friday, it will be there on Monday or Tuesday, depending on the payout method
i got my withdrawal confirmation on Tuesday at NetBet 1700€ and it is still not on my account. have paid out by wire transfer. so payouts can take well and gladly 1 week
i just hope that my money will finally be transferred next monday. otherwise i will contact askgamblers. i just can't believe that the money is floating around in the galaxy for over a week. i don't know the procedure of netbet, but i have the feeling that my money has already traveled to all countries. Deposit by instant transfer went to romania, the seat of the casino is in malta and the phone service in great britain🤦♂️
This post has been translated automatically
Anonym
verified
Former Member
Casino Joy Cash Out
7th Dec. 2019, at 02:38 pm CET#3
0 Likes
Nobody has liked this post so far
Genesis group, takes about 2-3 days, but are considered serious, play there often. Fits already.
I just received an email that I need to verify my payment methods again, although already on Friday my account was considered successfully verified
Email confirmation Friday
"Great news!
Your CasinoJoy casino account has been confirmed.
If you have already sent us a withdrawal request, it will now be processed immediately.
Our friendly customer support team is available to answer your questions via Live Chat, email and hotline!
Best regards,
Casino Joy Team to confirm your casino account"
Email today/just now:
" Thank you for submitting your documents!
You're nearly there but not quite - we are missing some items and could not complete the Verification process:
-Proof of payment method...."
Is really a joke.
Doesn't have much in common with a serious online casino!
This post has been translated automatically
Anonym
verified
Former Member
Casino Joy Cash Out
8th Dec. 2019, at 09:40 am CET#5
0 Likes
Nobody has liked this post so far
What does the support say?
The casino group is reputable. Maybe you are just being too stupid in some respects. We only have what you give us as information.
My experiences with the casinos are all positive, even if it takes 2-3 days now and then. No leg break. If you want everything immediately, take the local casino.
Casino Joy Cash Out
Nobody has liked this post so far
Maybe you can help me?!
I have played with a Deposit of 50 euros a sum of 1100 euros.
A bonus was active. I have complied with the conditions.
I made a withdrawal at CasinoJoy on Tuesday.
I received an email on Wednesday asking me to verify my account with the necessary documents.
I have done so.
On Friday I received the successful notification that my account has now been verified and now my withdrawal will be processed promptly.
Today I still have not received my payout.
I have contacted CasinoJoy several times. I always get some kind of excuses. I feel really fooled by them.
Maybe you can help me?
This post has been translated automatically
Casino Joy Cash Out
Nobody has liked this post so far
i got my withdrawal confirmation on Tuesday at NetBet 1700€ and it is still not on my account. have paid out by wire transfer. so payouts can take well and gladly 1 week
i just hope that my money will finally be transferred next monday. otherwise i will contact askgamblers. i just can't believe that the money is floating around in the galaxy for over a week. i don't know the procedure of netbet, but i have the feeling that my money has already traveled to all countries. Deposit by instant transfer went to romania, the seat of the casino is in malta and the phone service in great britain🤦♂️
This post has been translated automatically
Casino Joy Cash Out
Nobody has liked this post so far
Search function used?
This post has been translated automatically
Casino Joy Cash Out
Nobody has liked this post so far
Email confirmation Friday
"Great news!
Your CasinoJoy casino account has been confirmed.
If you have already sent us a withdrawal request, it will now be processed immediately.
Our friendly customer support team is available to answer your questions via Live Chat, email and hotline!
Best regards,
Casino Joy Team to confirm your casino account"
Email today/just now:
" Thank you for submitting your documents!
You're nearly there but not quite - we are missing some items and could not complete the Verification process:
-Proof of payment method...."
Is really a joke.
Doesn't have much in common with a serious online casino!
This post has been translated automatically
Casino Joy Cash Out
Nobody has liked this post so far
The casino group is reputable. Maybe you are just being too stupid in some respects. We only have what you give us as information.
My experiences with the casinos are all positive, even if it takes 2-3 days now and then. No leg break. If you want everything immediately, take the local casino.
This post has been translated automatically
Casino Joy Cash Out
Nobody has liked this post so far
i have sent you a message via Communicator.
Love greetings Caro
This post has been translated automatically