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gamble1, on 11th May. 2024 at 09:05 am CEST
Betsson a new tactic to cheat someone out of a payout?
Nobody has liked this post so far
I would just like to tell my case. Last week I made a proper Deposit at Betsson and requested a payout in the amount of 800€ via Paypal. The next day the withdrawal was still not processed and I turned to the live chat. The Live Chat said that it can sometimes take a little longer and I should be patient a little longer. Then I asked why no bank transfer is possible for my account, but the employee could not explain it and said that he asks in the relevant department and I should be patient. After about 15 minutes I got the answer that the bank transfer is now available for me and I can cancel the withdrawal quietly and make my withdrawal via the bank. When I then canceled everything, I noticed that I still can not make a bank transfer. So I contacted the live chat again and he said he can not explain this again and he will contact me by e-mail when he has contacted the department. So the cancelled money was now all the time on my Betsson account. Then suddenly a few hours later I get an email that I can not make a bank withdrawal, but must first make a PayPal transfer.Of course I have continued to play during the time and even further deposited and the money was gone. I find it really a cheek... First I make a payout via Paypal, then I am told that I can also pay out by bank transfer, then after I have canceled I am told that I should pay out first via Paypal?
Had the employee told me that I must first pay out via Paypal, I would not have canceled the payment at all and would have had the money on my account? Thus, it was an absolute misinformation that was given to me
I had contacted Betsson and asked them to refund me at least a part, because if I had been informed that I can not pay out via bank but only via Paypal, I would never have canceled this withdrawal! After several days I got an email from the same employee (Alex) with whom I had previously spoken and he said he would have informed me right about the payout and that they do not want to refund anything. Thereupon I am again in the live chat and have the employee Alex again demanded. In the conversation he said that I had never contacted him again after I noticed that the bank transfer does not work and said he had done absolutely nothing wrong. He also said that I had contacted him only after I received the e-mail which is absolutely not true! In the conversation he absolutely twisted the facts and played dumb... I asked him to please send me the transcript... the conversation was very funny. Since he twisted the facts and portrayed me as a "liar", I said that as soon as anything is missing from the transcripts, I will immediately turn to the authorities. Do employees have the possibility to delete transcripts or parts of them? When I asked him in the conversation to say something about the point when he said that I can cancel my withdrawal and pay out via bank transfer, he skillfully avoided this point and just said" Alex : I can see that you contacted us in the chat regarding your withdrawal only after you received the e-mail. This means that you have already been informed about the distribution of the payouts."
This is absolute bullshit what he wrote he is skillfully twisting the facts!
I even said in the chat that he should credit me nen bonus of 50 € and the matter would be clarified for me. No, he has been absolutely stubborn.
What do you think about it, maybe someone has closer contacts to the people? Of course I gambled away the money, but it would never have come to this if the employee had not said to me that I can cancel the withdrawal quietly and then make a bank payment. Sorry for the confusion in the text I am a bit excited and in rage.
Best regards
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Betsson a new tactic to cheat someone out of a payout?
Liked this post: Anonym, P****n, sippi
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Betsson a new tactic to cheat someone out of a payout?
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Of course, but I would also never have canceled the payout if I had received correct information. So that means casinos are now allowed to allow themselves any misinformation and if it is not true then just has the customer then just bad luck? I think that is not right and would have hoped at least with a small compensation, but that the employee is completely stubborn and knows the entire blame from himself... He even said that he would have informed me correctly about the payouts laughable.
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Betsson a new tactic to cheat someone out of a payout?
Nobody has liked this post so far
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Betsson a new tactic to cheat someone out of a payout?
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this.
really how low can you sink then so nen thread to open. facepalm³
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Betsson a new tactic to cheat someone out of a payout?
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draw a lesson from it!
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Betsson a new tactic to cheat someone out of a payout?
Nobody has liked this post so far
I understand your paragraph, you feel stalled, but in your case you will definitely have no chance. It's annoying, but as already mentioned, the casino can't be held responsible for your lack of self-discipline. Had you waited until today, then Paypal would have settled anyway
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Betsson a new tactic to cheat someone out of a payout?
Nobody has liked this post so far
That you now want to charge someone else the blame that YOU alone gambled away the money, is already a strong piece. When will people stand up to their mistakes and admit that they alone have made the mess?
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Betsson a new tactic to cheat someone out of a payout?
Nobody has liked this post so far
Gambling addicts write here something about self-discipline.... God you are really something better .
Begbie, really how low can you sink to post such provocative comments. I asked people for their opinion who are interested in the topic... you are not so please refrain from your unnecessary comments. merci
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Betsson a new tactic to cheat someone out of a payout?
Nobody has liked this post so far
So if a casino employee says to you "Hey, you can cancel this payout and pay out by bank" and you realize that this is not so then is my fault? Really a strong piece that people always think they would be what better but you are not. You go one off when you see people who do something wrong to move you then in a good light more is not. What are here just for people in the forum on the road...
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