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Sportsbook Complaints: Bet3000: No bonus credit and no accessibility (Page 2)

Topic created on 16th Aug. 2023 | Page: 2 of 2 | Answers: 21 | Views: 1,618
gamble1
Legend
Langhans wrote on 08/24/2023 at 08:39 AM:
Hmmm.....so you mean as complaint hans ignite the next stage Bisschen Lust habe ich ja schon noch...with a popeligen 5X D+B bonus would not be worth the trouble so quite, but with 3 X B can one already times wildly On the idea with the GGL I had already come, but when I visited their page https://www.gluecksspiel-behoerde.de/de/, there were notices like "Please note: We do not process complaints concerning transactions with your gambling provider" flying around my ears. The bunch probably doesn't want to be bothered with mundane content, but just wants to receive "helpful stuff" for them

"Here you can give us advice about the following content:

illicit gambling on the Internet
Advertising for unauthorized gambling offers on the Internet
Advertising for permitted gambling offers on the Internet
Irregularities in permitted gambling offers on the Internet
Suspicion of money laundering"

Inasmuch as you have an idea, which is there the suitable approach station, I write there absolutely also times

By the way, yesterday after only a few hours - somewhat surprisingly for me - "even" the MGA answered. They didn't want to book the bonus for me just like that, but they gave me a suitable contact address for this case at https://adrbypardee.eu/online-dispute-resolution-form/ . Seems to be a kind of "online Malta complaints office" with a focus on gambling. Looks serious...but I have to find out what kind of guys they are

So the MGA thing will be an arbitration board there you can also try your luck


To the GGL I would be so of latte what the da slap on their page they are the supervisory authority for casinos and providers with the DE license there they just have to process a case where by obviously false advertising the customer has a damage, plus the point with the not report so what goes in such an area simply not and if they do not come up with it themselves you have to help them on the jumps

Edit: Would not call the problem as a transaction but real even if it is exaggerated hard as a false advertising promise and the non-answering of customer questions

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Langhans
Expert
gamble1 wrote on 24.08.2023 at 12:07 pm:
So the MGA thing will be an arbitration board there you can try your luck too


To the GGL I would be so of latte what the slap there on their side they are the supervisory authority for casinos and providers with the DE license there they just have to process a case where by obviously false advertising the customer has a damage, plus the point with the not report so what goes in such an area simply not and if they do not come up with it themselves you have to help them on the jumps

Edit: Would not call the problem as a transaction but real even if it is exaggerated hard as a false advertising promise and the non-answering of customer questions

Thanks, that sounds kind of motivating. I will think about it again, which screws I turn and it is hard to imagine that I already put the matter on file Apart from that: even if I do something with the 100€ and have already taken out my capital again, I would still be entitled to the bonus credit

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Langhans
Expert

Small update on the misery with the uncredited bonus: no body wanted to actively address the problem. Alone bet3000 has received five mails....nothing. No reaction.

After some time to think about what I now organize with the 100€ real money, in any case decided against great gimmicks, in order not to bring the capital at all only unscheduled in danger. Here still weiterzocken I had also no desire. So the 100€ as a single bet earlier on Denmark - San Marino set to perform the X1 money laundering. Now 101€ payout arranged and as soon as that is through, the shed sees me logically never again. Regrettable conclusion because of the good odds and the tax exemption: Watch out at bet3000.


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T0uchTheSky
Elite
Langhans wrote on 07/09/2023 at 22:58:
Small update on the misery with the uncredited bonus: no body wanted to actively address the problem. Alone bet3000 got five mails....nothing. No reaction.

After some time to think about what I now organize with the 100€ real money, in any case decided against great gimmicks, in order not to bring the capital at all only unscheduled in danger. Here still weiterzocken I had also no desire. So the 100€ as a single bet earlier on Denmark - San Marino set to perform the X1 money laundering. Now 101€ payout arranged and as soon as that is through, the shed sees me logically never again. Regrettable conclusion because of the good odds and the tax exemption: Watch out at bet3000.



What if Denmark had not won And are you sure that you have to convert your Deposit there only once and not 3x or 5x

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Langhans
Expert

T0uchTheSky wrote on 07/09/2023 at 23:10:
What if Denmark didn't win And are you sure that you have to convert your Deposit there only once and not 3x or 5x

Then I would have been annoyed...especially for such a game. After that I would have reminded myself again that it is gambling and set the goal to make it even better starting tomorrow. The turnover of the real money is X1, yes. At least that was communicated to me by bet3000 already times in writing so and if they keep to their own communicated rules, that should continue to hold.

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Donnie
Expert

T0uchTheSky wrote on 07/09/2023 at 23:10:
What if Denmark didn't win And are you sure that you have to convert your Deposit there only once and not 3x or 5x

This is a sports betting site and not a Curaçao backyard booth. Of course, once turnover is enough to be able to pay out again. But that none of the support reports is the very last. Have there also only at most such promos deposited, but also never happens again. Somehow I have the feeling that have taken over with the promo and brought in too much loss and Langhans was used as a pawn that one withholds his bonus, in the hope of gambling away everything again, very shabby behavior of Bet3000. There are probably more injured, how good that there are forums where people can be warned again and again

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Langhans
Expert
Obviously they also want to get rid of me quickly, because if I interpret this correctly in my player account, the payment has already been made. At least the status was changed from "Pending payment" to "Bank transfer". By the way, was the only available means of payment, because PSC was no longer available, unlike usual, although I had deposited with it. Should not scratch me now at bet3000 but further. So then...Tschö, you annoying Rumpelbude and off to the competition

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