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Sports betting in general: Positively surprised. (Page 2)

Topic created on 25th Feb. 2024 | Page: 2 of 2 | Answers: 25 | Views: 2,025
Synxyo0505
Visitor
Synxyo0505Synxyo0505

Edit by Andre: Picture inserted correctly

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Synxyo0505
Visitor
Thank you @Andre


Maybe I should add that I used to be a very active customer at bwin.

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frapi07
Expert
Synxyo0505 wrote on 26.02.2024 at 16:23: Thanks @Andre


Maybe you should add that I used to be a very active customer at bwin.

That could also explain their behavior.

They certainly wouldn't be so accommodating to everyone. If I or another inactive user had gotten this error, I can assume 99% of the time that they wouldn't have been so nice. Ultimately, it's an investment for them, as they hope that you will become active again and gamble away more than €500. I've also had generous Bonuses at Pino (several €200 bonuses) and only because I deposited a lot in a very short period of time.

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Langhans
Expert
If only all women were angels like Hildegard

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R3hab
Expert

Langhans wrote on 26.02.2024 at 17:05: If only all women were angels like Hildegard

You say something Hans

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Xavi22
Expert
I can imagine that. No reason for the TE to lie here either.

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Synxyo0505
Visitor
The payout has also arrived 😊

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Playmaus
Amateur

Synxyo0505 wrote on 25.02.2024 at 20:13: Hello,

i am very surprised right now.
Probably many here know the Bwin wheel of fortune.

Due to a display error, I was shown a win of €500 instead of €1. I was very pleased at the time and took a picture of it.

However, I was only credited €1, which according to the support team was correct for the time being.

Now I received another support message saying the following:

We have thoroughly checked your request again, including with our technical department.

Your win was actually only EUR 1.00, but there was a display error when you used the wheel of fortune.

As this is not your fault, and as a gesture of goodwill, we have nevertheless credited you with the displayed amount.

We thank you for your patience in this matter and apologize for any inconvenience caused.



The credit can even be paid out directly.

I'm really impressed and will definitely be playing at Bwin again in the future.

I just wanted to leave a little positive feedback or experience

I had this a few weeks ago. The hand stopped at 100 euros and I got 3 free spins, but of course I don't know which day that was, so I don't think there's anything you can do about it, is there?

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slotliebe89
Elite

Playmaus wrote on 09.03.2024 19:31:

I had that a few weeks ago. The pointer stopped at 100 euros and I got 3 free spins.now of course I don't know which day that was.I don't think there's anything you can do about it, is there?

I don't think you can complain without a screenshot or similar.

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Playmaus
Amateur

slotliebe89 wrote on 09.03.2024 19:35:

I think without a screenshot or similar you can't complain about anything.

Yes, of course, otherwise everyone can say "My pointer has stopped on the cash amount.

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BinGOLDiG
Expert
Recently someone had already won 500€!
Bwin is really a super correct casino...always has been and apparently still is!

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