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Sports betting in general: Betano experience (Page 6)

Topic created on 26th Oct. 2022 | Page: 6 of 8 | Answers: 77 | Views: 16,969
Donnie
Expert

Betano experience

3rd Oct. 2023, at 10:22 am CEST#19
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Carmelo wrote on 03.10.2023 at 09:35: Betano but also does not have all the games in it? Ex. Russia, Italy 3 league? Today are but far more that play.

If you want to bet on such games you have to play through bookmakers with Curaçao license. There it should still go because they have no restrictions. The German-regulated bookmakers one prescribes certain rules what they may offer. In the past, when there was no German license, you could also bet on Serie C (3.Italo-Liga), Regionalliga, Oberliga or U19 Bundesliga. But unfortunately no longer goes

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Donnie
Expert

Betano experience

3rd Oct. 2023, at 10:30 am CEST#20
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Carmelo wrote on 03.10.2023 at 10:18: Well, Vinceza or Albinoleffe, for example, are not scary teams. I must then just live with. It is also offered Bulgaria (Litex Lovech)

Donnie, is the tax levied on the bet if you have won?

Yes, tax must be paid at Betano. Litex Lovech or as they are called play in the 2nd league in Bulgaria. Second leagues are still in the betting program. But you do not need to worry about a payout, Betano is very serious and fast. The ratings on Trustpilot are not correct

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Donnie
Expert

Betano experience

3rd Oct. 2023, at 10:41 am CEST#21
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That has now made me curious and looked at the reviews, especially the negative ones. What are there for flashes of genius on the road? Get no bonus, I never win anything, others always get bonus, I write my rating in capital letters, BlaBlaBla. So stupid that it cracks. In a rating, wins/losses should have no relevance. After a few seconds you can't take the ratings seriously anymore

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Stromberg
Legend

Betano experience

3rd Oct. 2023, at 11:10 am CEST#22
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Have also never had any problem with Betano, last week the first time though...

Have participated in the casino in a promotion, 100 euros in "Egyptian slots" convert for 50 free spins.
After 45 euros deposits and 69 euros turnover (😂) I deposited another 15. When the were gambled, looked at the progress, still 69 euros.
Support contacted, it wants to forward to the department, then 1.5 days later the answer that I did not get the free spins because I have only 69 euros converted🤦

Thereupon my history manually gone through, all spins of individual sites with 10 umsätzen together (is also my task) to see how much the turnover was actually.

Then replied, again pointed to the actual problem that the spins with the last Deposit were not evaluated.

Answer, they forwarded it to.... It's been 8 days. It took me 10 minutes to find out that I have used the 100 euros (maybe it was a little less, it is extremely confusing to go through all the pages of game history. Then I would not be entitled to the spins, but had the progress been updated correctly, I would have brought the action to the end. Since it didn't work I didn't deposit again at first. Had the support directly said :Yes right the last sales were not taken into account, but there are still 2 euros missing, then of course you would still have played)

Well now just written again as it looks, if there is nothing comes it was the first time at Betano.

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Donnie
Expert

Betano experience

3rd Oct. 2023, at 11:22 am CEST#23
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Stromberg wrote on 03.10.2023 at 11:10: Never had a problem with Betano either, last week the first time though...

Have participated in a promotion in the casino, 100 euros in "Egyptian slots" convert for 50 free spins.
After 45 euros deposits and 69 euros turnover (😂) I deposited another 15. When the were gambled, looked at the progress, still 69 euros.
Support contacted, it wants to forward to the department, then 1.5 days later the answer that I did not get the free spins because I have only 69 euros converted🤦

Thereupon my history manually gone through, all spins of individual sites with 10 umsätzen together (is also my task) to see how much the turnover was actually.

Then replied, again pointed to the actual problem that the spins with the last Deposit were not evaluated.

Answer, they forwarded it to.... It's been 8 days. It took me 10 minutes to find out that I have used the 100 euros (maybe it was a little less, it is extremely confusing to go through all the pages of game history. Then I would not be entitled to the spins, but had the progress been updated correctly, I would have brought the action to the end. Since it didn't work I didn't deposit again at first. Had the support directly said :Yes right the last sales were not taken into account, but there are still 2 euros missing, then of course you would still have played)

Well now just written again as it looks, if there is nothing comes it was the first time at Betano.

8 days there to get no answer is but also a joke. Why scare the customers because of such a small thing that you could quickly check?

My only time where I had trouble there was with the Betano Monday mission. Since you have to make 4 bets a 5€ with odds of 1.75 LIVE so that the progress of the mission is completed and you get the freebet. Have then shortly after Anpfif the 2nd half bet on the still 2 goals fall (odds 1.8, so everything OK), but has not been considered in the mission. Ab in the chat and the moron there has claimed I would have given the bet prematch although it can be impossible, because you can see yes also the time, etc. in betting slips. Anyway, I was completely in the right and the idiot was until the end of the conversation of the conviction I would have given the bet before the game.🤦‍♂️ Had even watched a stream but never mind. Had to bet another 5€ to get the freebet. Of course only a small thing but it is then also about the principle, I have then avoided Betano for many months and was really angry

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Stromberg
Legend

Betano experience

3rd Oct. 2023, at 11:31 am CEST#24
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Donnie wrote on 03.10.2023 at 11:22 am:
8 days there no answer to get is but also a joke. Why scare off customers over such a small thing that could be quickly checked?

My only time where I had trouble there was with the Betano Monday mission. Since you have to give 4 bets a 5€ with odds of 1.75 LIVE so that the progress of the mission is completed and you get the freebet. Have then shortly after Anpfif the 2nd half bet on the still 2 goals fall (odds 1.8, so everything OK), but has not been considered in the mission. Ab in the chat and the moron there has claimed I would have given the bet prematch although it can be impossible, because you can see yes also the time, etc. in betting slips. Anyway, I was completely in the right and the idiot was until the end of the conversation of the conviction I would have given the bet before the game.🤦‍♂️ Had even watched a stream but never mind. Had to bet another 5€ to get the freebet. Of course only a small thing but it is then also about the principle, I have then avoided Betano many months and was really angry

Yes that's the point, it's about principle.

I even told them in which slot the turnover was missing, which has cost me manually 10 minutes, should cost the 3 clicks.

And if you then have the feeling you speak alien, that's always doubly annoying 😂

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Stromberg
Legend

Betano experience

4th Oct. 2023, at 09:37 am CEST#25
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Stromberg wrote on 03.10.2023 at 11:31 am:

Yes that's the point, it's the principle.

I even told them in which slot the turnover was missing, which cost me 10 minutes manually, should cost them 3 clicks.

And if you then have the feeling one speaks alien, that is always doubly annoying 😂

Now they answer me seriously that they have already sent a mail and told me that I have implemented too little.


Which is true, only then I replied to this mail that the turnover is not correct and they should check it, whereupon the answer came again one forwards it...

Have now replied again, if nothing comes now I set a euro limit then it was. There are enough bookies.

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x00NY
Elite

Betano experience

4th Oct. 2023, at 10:06 am CEST#26
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Stromberg wrote on 04.10.2023 at 09:37:

Now they seriously answer me that they have already sent a mail and told me that I have implemented too little.


Which is true, only then I replied to this mail that the turnover is not correct and they should check it, whereupon the answer came again one forwards it...

Have now replied again, if nothing comes now I set a euro limit then it was. There are enough bookies.

I think you should have done the mission with a deposit. The 2nd Deposit is no longer valued? Would at least explain to me why your turnover has stopped right there.


The support is currently ridiculous, on my question whether the 100% sports Deposit bonus up to 1000€ can be credited to me again, no answer came. Asked after 14 days in the chat, the colleagues are not ready yet...

@donnie

The game must also really already running. I had the same problem at the time, a live bet placed on tennis, but since there was not yet played a point, it was considered a prewette.

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Stromberg
Legend

Betano experience

4th Oct. 2023, at 10:30 am CEST#27
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x00NY wrote on 04/10/2023 at 10:06 AM:

I think you should have done the mission with one deposit. The 2nd Deposit is no longer counted? Would at least explain to me why your sales stopped right there.


The support is currently ridiculous, on my question whether the 100% sports Deposit bonus up to 1000€ can be credited to me again, no answer came. Asked after 14 days in the chat, the colleagues are not ready yet...

@donnie

The game must also really already running. I had the same problem at the time, a live bet placed on tennis, but since there was not yet played a point, it was considered a prewette.


Nope, have 4 times 15 euros deposited, the first 3 deposits or sales were evaluated.

I also thought about whether it had to be games from play n go, since only the sales with another Provider were not evaluated. But there was definitely nothing in the conditions...

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Donnie
Expert

Betano experience

4th Oct. 2023, at 10:56 am CEST#28
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x00NY wrote on 04/10/2023 at 10:06 AM:

I think you should have done the mission with one deposit. The 2nd Deposit is no longer counted? Would at least explain to me why your sales stopped right there.


The support is currently ridiculous, on my question whether the 100% sports Deposit bonus up to 1000€ can be credited to me again, no answer came. After 14 days in the chat asked, the colleagues are not yet ready...

@donnie

The game must also really already running. I had the same problem at the time, a live bet placed on tennis, but since there was not yet played a point, it was considered a prewette.


At the time it was a normal test match between two major Eastern European teams, one of which was Zenit St. Petersburg. Stand 0:0 at halftime and in the 48.minute so 3 minutes after the start of the 2nd half I bet on it that still 2 goals fall. I watched the game in the livestream and the bet was already won after 20 minutes and the game ended 3:0. Anyone could have checked after a few seconds


What else, when mybet was reopened after the insolvency, there were 30 free spins for BoD for the new registration. SMS and email were also given, but never received free spins. In the Live Chat purely and screenshots shown with time and recipient, etc. the guy in the live chat "Viktor" said to me it could claim to have received the mails and that you would have used Photoshop. What n banger the guy. Have then waived the free spins and directly used the sports betting bonus

But as you can also read in the threads Querbett there are support staff who harass, ignore, what claim what is not true, stall, etc.. I do not know what is going on with such people but some seems to have probably a hatred of humanity and laughs probably one in the little joke to fool the customer

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