Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

News & Notices: [solved] "Inflation" in our old Paysafe cards - they lose value!

Topic created on 01st Nov. 2022 | Page: 1 of 5 | Answers: 44 | Views: 6,204
Matthias
Expert
Dear Community,

due to some contact from your side, that some Paysafecards do not have the full value anymore, we have read the Paysafecard terms and conditions.
In fact, we ourselves were surprised by the changes in the terms and conditions by the company Paysafecard and could quote the following:

Paysafecard AGB (old) - Status: 30.06.2022
2.1.2 Monthly Maintenance Fee: FREE for the first 6 months after purchase and € 3 per month thereafter
This fee will be directly deducted from the balance of your paysafecard.


Paysafecard Terms and Conditions (new) - Status: 01.07.2022
2.1.2 Monthly Maintenance Fee: FREE for the first thirty (30) days after purchase and € 3 per month thereafter
This fee will be directly deducted from the balance of your paysafecard.

We were not aware of this change and the financial loss until just now and have found a short-term solution.
From now on the 10 Euro Paysafecards are called "7€ Paysafecard from Germany".
From now on the 25 Euro Paysafecards are called "22€ Paysafecard from Germany".

Since the decline in value will continue, we want to distribute as many cards as possible and have set you on all Paysafecards a additional 20% discount .
For your information: On 29.11.2022, an additional €3 will be deducted from the credit of each card variant.

The 6 members who have already experienced a loss of 3 euros in today's exchange requests will immediately receive a refund in the form of GJ Coins, which you can of course use immediately for further exchange requests.

We ask for your understanding and we hope you take the situation with humor - we take the loss on our head.

Kind regards

This post has been translated automatically

roccoammo11
Expert
thanks for the quick solution to the problem

This post has been translated automatically

Bluff
Expert
Super solution from you but one question I would have what is with the crypto voucher

This post has been translated automatically

Caro
Expert
We have just researched, also the Crypto Vouchers have now an expiration date (180 days) and we had only a handful of "old" Crypto Vouchers in the system. We have removed these vouchers and the problem should not occur anymore, because we have only "new" vouchers in the system. Bluff and co have been contacted by us and have received a new code

This post has been translated automatically

gamble1
Legend
As long as your GJ Coins don't lose value due to inflation I think it's bearable

This post has been translated automatically

Bluff
Expert

Caro wrote on 01.11.2022 at 16:04: We have just researched, also the Crypto Vouchers now have an expiration date (180 days) and we had only a handful of "old" Crypto Vouchers in the system. We have removed these vouchers and the problem should not occur anymore, because we have only "new" vouchers in the system. Bluff and co have been contacted by us and have received a new code

Thanks again ♥

This post has been translated automatically

roccoammo11
Expert
if you want to get rid of a lot of cards then maybe it would make sense if you could get more than one a day...!

This post has been translated automatically

Caro
Expert

roccoammo11 wrote on 01.11.2022 at 16:30: if you want to get rid of many cards then it might be useful if you could get more than one a day...?!

Yes we have also just discussed and are about to change that soon here we need counters for it!

This post has been translated automatically

dersawen
Top Member
Do I understand this correctly? I buy a Paysafe card worth 25 euros and get credited only 22 euros???

This post has been translated automatically

Matthias
Expert
dersawen wrote on 01/11/2022 at 16:53: Am I understanding this correctly? I buy a Paysafe card worth 25 euros and get only 22 euros credited????

Did you misunderstand That only affected a few singles today and we made up the loss. But that's why there are now 7€ and 22€ Paysafe cards, because the cards lose value by 3 euros every month. I.e. exchange and use is the motto.

This post has been translated automatically

Hot Topics27th Apr. 2024 at 08:06 pm CEST

GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately