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News & Notices: GambleJoe: New feature - report bugs and collect GJ Coins (Page 27)

Topic created on 07th Sep. 2020 | Page: 27 of 43 | Answers: 427 | Views: 64,026
u****n
The limits were not set without reason after it became clear how many thousands of errors there were in the contributions. GJ also does not have an infinite amount of funds and PSC to give away. The limit was also deliberately set at 8, so that you can no longer earn and pay out 10€ every 2 days, but now needs at least 3 days

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mowolum
Elite
I don't know what there is to complain about.
Be happy about the possibility to get additional PSC.
Although, I have to agree with Jenn-R, I don't like the multiple correction either, but I can also understand GJ, just because of the securely limited means.

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R0UNDER
Top Member
unicorn wrote on 11/23/2020 at 10:56 am: The limits were set for a reason after all, after it became clear how many thousands of errors there were in the contributions. GJ doesn't have infinite funds and PSC to give away either. The limit was also deliberately set at 8, so that you can no longer earn and pay out 10€ every 2 days, but now needs at least 3 days.

I can only guess... you have a doctorate in ANALytics and work as a freelancer for various intelligence agencies around the globe? Am I right?

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Anonym
Will777 wrote on 11/23/2020 at 07:21 AM: Morning everyone!

Quick question:

After more than 50 hours, we have 151 outstanding error messages, 15 of which are my own fault.

What conclusion must be drawn from this?



Small hint: On Mondays hair salons are closed. So get your hair made pretty is not possible.

The garbage collection does not come on Mondays!

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Anonym
Jokerboy wrote on 23.11.2020 at 13:11
Trash pickup doesn't come on Mondays in our area!

Mail also only in urgent cases

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Matthias
Expert
Hi guys, my answer is late, but better late than never

It was mentioned here in the thread that it would be better/fairer if only the errors are corrected, which are also reported.
I.e. if a word was misspelled 3x in the article, that we correct it only 1x and leave the other 2 subsequent errors in the text.
From my point of view this makes no sense. On the one hand, it would be a waste of time for us as a GJ team if we didn't correct subsequent errors at the same time, and on the other hand, it reminds me of my school days.
If you misspelled a word over and over again in a dictation, it was still only counted as 1 mistake.

We are really very generous in processing the error messages and take even the smallest subtleties that are reported as errors seriously. But you also have to keep in mind that our financial and time resources are really limited and we still accept, process and compensate an unbelievable mass of error messages every day.

In total, 12,058 bugs have been processed so far, of which we have accepted and adjusted 11,222 bugs (over 92%).
We have paid out 22,444 GJ Coins to the community, worth over 6,000 Euros.
Also, the processing of each error message takes on average 2 minutes, because we first have to understand the facts, adjust the error and credit the Coins.
12058 errors mean 24116 minutes of working time = 402 hours of testing time and we pay our employees more than the minimum wage , so that at least 7,000 Euro of invisible additional costs were incurred.
In addition, there are the costs for the development of the system for error checking.
Roughly speaking, the whole action has cost 20,000 euros so far. And that's okay, because we planned it in advance.
But the costs are one thing, on top of that there is the nerve-racking effort of processing false error messages and then rejecting them with a reason.
By the way, we are still reporting around 600 errors per week.

Now that I have disclosed the calculation, let me briefly summarize it again:
The entire GJ team (and I also check bug reports), is encouraged to keep their eyes open at all times. I.e. if an error is reported, it should be deliberately searched for subsequent errors.
Even then, not every error can be found and that's exactly why the error reporting system exists.
So that everyone from the community can improve our portal and profit from it at the same time.
From our point of view a win-win situation.

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u****n
Matthias wrote on 09.12.2020 at 11:50: Add to that the nerve-wracking effort of dealing with false error messages and then rejecting them with a reason.

it is just as annoying to resubmit wrongly rejected errors and explain why the rejection was wrong

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Matthias
Expert

unicorn wrote on 12/09/2020 at 12:02 PM
just as annoying to resubmit wrongly rejected errors and explain why the rejection was wrong.

Yes I understand that, but that's just unavoidable when you process 12000 bugs, that sometimes something is wrongly rejected.

It is difficult for both sides, for the one who reports errors and also for the one who processes the reports, but you have to try to understand both sides and come to an agreement somehow. And if you can't find an agreement, then that's fine too, it won't end the world. They are only spelling mistakes

You can't do it perfectly, it will never be possible that every error message is processed 100% perfectly.
I was a perfectionist myself for a long time and had to learn that you get sick if you always strive for perfection.
There is a lot to read on the internet about "Why striving for perfection makes you unhappy".

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Jenn-R
Expert
Thank you for the (somewhat late) but nevertheless meaningful statement on this @Matthias
I think that is justifiable and also absolutely acceptable in view of the listed "circumstances". At least for me.

But I would also be interested to know who here in the forum actively contributes to finding errors and thus helps GJ to make the site better with the troubleshooting. Perhaps one can introduce still another statistics, who and how many participate actively in it and how the reported error rate of individual users would be, I would find nevertheless extremely exciting.

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Matthias
Expert
I can still publish a few neutral statistics




Message type correct messages wrong messages error rate
news articles 9.122 655 7 %
Winning pictures 1.142 84 7 %
Test reports 467 11 2 %
Casino games 249 26 10 %
Online Casinos 174 57 33 %
Advisor 72 3 4 %



I don't want to list the names of the most diligent contributors. Everybody can confess himself, raise his hand and say "I have found 200 errors" ...
But you are very far in front Jenn-R (in the top-10 of most error reports) and your error rate is a good 3%.
Anyone else want to know their error rate?

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