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Chatterbox
Liked this post: MrRobot, roccoammo11
Hello Malganes,
i would like to explain why this pop-up appears and how you can ensure that you don't receive any text messages from Jokerstar in future if you want to.
According to Section 6e (1) sentence 2 of the State Treaty on Gambling, we are obliged to carry out so-called two-factor authentication at regular intervals (once a year) to verify the identity of our customers. We have decided to send a code by SMS as a permissible authentication method. By entering this code in a pop-up on our website, the customer reconfirms their identity. Unfortunately, for technical reasons, this code can only be sent once the SMS channel has been "activated". This is done by clicking on a link received in advance by SMS.
Without two-factor authentication, we are unfortunately not allowed to allow customers to continue playing or depositing for legal reasons. Therefore, you were able to log in, but could not continue without 2FA.
However, this does not mean that you will simply receive text messages from us once you have successfully completed 2FA. You can unsubscribe from receiving offers via SMS at any time under Account -> Profile under "Notifications".
I hope this has clarified things a little. If you have any further questions, you can contact customer service or me directly via Communicator at any time.
Have a nice day!
Best regards
Julia from Jokerstar
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Liked this post: gagapapamama, Saphira
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Liked this post: gagapapamama, Saphira
Hopefully the "Hanshanshans plush toy" will also be released soon 😉
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Liked this post: Saphira
They're all nuts, they're all out of their minds.
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Liked this post: julia_jokerstar
Thank you for the detailed explanation. I clicked on the link that was sent by SMS. Then I had to enter the code that was also sent by SMS on the casino page. I then went into my account and deactivated the SMS notifications.
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Liked this post: gamble1, Justin
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Liked this post: gamble1, garfield68, RebellYell
Only sports betting and the others I just take a look at...
I've been here for a few years and if I didn't like it, it wouldn't be like that😄
But I've always found it a shame that the topic of slots, providers etc., apart from complaints about how badly things are going, hardly ever takes place.
I used to read a lot in the cm forum, where it had a much higher priority, experiences in slots, exchanging information about games etc...
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Nobody has liked this post so far
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Liked this post: Hanshanshans
There are new slots every day, so that's out of the question...
But you can keep it as you like... You want to limit yourself to speaking up when there is something to complain about, and I would like to talk about the completely off-topic area of slots. It's not wild.
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I'm not yet a veteran like some of you are. It probably takes about two years, as in my case, to think: there's nothing new and you've already read everything else fifty times. "Casino doesn't pay out, my Deposit doesn't arrive, does anyone know any good casinos, in which slot are the free spins? Casinos only cheat, German casinos cheat the most and I'll never play there again, I urgently need a code, my money is really just running down the drain"...Plus always this latent or even superficial greed and avarice mentality...Pooh....I'm probably just having a little gamer scene forum burnout and will soon be glowing with enthusiasm again I don't even feel like poking around in the parallel world topic anymore...and that's saying something Of course I'll keep hanging around here anyway
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