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Other topics related to... : Need your help urgently please!!! Joo Casino Dama Casino Group

Topic created on 24th Jun. 2022 | Page: 1 of 2 | Answers: 19 | Views: 2,850
Salar1987
Hello dear ones,

I hope that someone is reading here who can help me further.

So the following:

I am registered at some Dama casinos and have lost the last few weeks over 50,000 € but I can not complain about the casino because I had several times large wins that I have gambled away again. Now I was very lucky last week and could win at Joo Casino almost 100,000 €. I immediately set a limit so that I can not get to my win. Now to my problem: Unfortunately, Joo Casino has a withdrawal limit of 15,000 a month so the payout would take over half a year which is really a very long time. Now I asked the VIP manager if I could make an exception as a VIP player? She wanted to discuss this with the General Manager and give me feedback. Today I got the said feedback with the following offer:

If I have 50,000 split points they would pay me an additional 10,000€ only the problem is to reach 50,000 points you have to turn over 1 million euros (no joke) I hope that someone here has good contacts to the casino and can help me to get my win paid out completely. I hope you can understand that after so many losses you want to have the win directly

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Anonym
Salar1987 wrote on 06/24/2022 at 7:26 pm: Hello dear ones,

If I have 50,000 split points I would get an additional 10,000€ but the problem is to reach 50,000 points you have to turn over 1 million euros (no joke) I hope that someone here has good contacts to the casino and can help me to get my win paid out completely. I hope you can understand that after so many losses you want to have the win directly

Congratulations on the win. I had never won so much, so I can not help you xD
The offer from the casino is not lucrative, but it is realistic to create the wager, if you play tactically smart!

I would still opt for the monthly 15 k. In a week you could already have 30k on the account...

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Krabbenburger
Experienced
Salar1987 wrote on 06/24/2022 at 7:26 pm: Hello dear ones,

I hope that someone is reading here who can help me further.

So here's the thing:

I am registered at some Dama casinos and have lost the last few weeks over 50,000 € but I can not complain about the casino because I had several times large wins that I have gambled away again. Now I was very lucky last week and could win at Joo Casino almost 100,000 €. I immediately set a limit so that I can not get to my win. Now to my problem: Unfortunately, Joo Casino has a withdrawal limit of 15,000 a month so the payout would take over half a year which is really a very long time. Now I asked the VIP manager if I could make an exception as a VIP player? She wanted to discuss this with the General Manager and give me feedback. Today I got the said feedback with the following offer:

If I have 50,000 split points they would pay me an additional 10,000€ only the problem is to reach 50,000 points you have to turn over 1 million euros (no joke) I hope that someone here has good contacts to the casino and can help me to get my win paid out completely. I hope you can understand that after so many losses you want to have the win directly

You can try to file a complaint with Casino Guru but you have to be realistic that the chance is not too big and the casino will insist on the 15K€ per month.
So you will have no choice but to withdraw only the 15K€ per month
Since you are a High Roller, you should rather play in casinos that have higher limits.
At Oshi Casino for example (also Dama) there is a withdrawal limit of 50k€ per month.

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Klempo77
Expert
Krabbenburger wrote on 24.06.2022 at 20:24:

as only to withdraw the 15K€ a month


Thank you😊😊😊, you made me smile

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Krabbenburger
Experienced

Klempo77 wrote on 06/24/2022 at 8:32 pm
Thank you😊😊😊, you made me smile

Was glad to do it 🥰🥰🥰

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Donnie
Expert
Luxury problems...... ..😌😉

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Salar1987
Thanks for your answers and for the Tip with Guru that I will of course immediately try..
Do not misunderstand people but since I also play with large stakes (Past we 35k lost in one evening) I would like to get paid of course also with higher winnings equal to everything or at least a large part because otherwise you never really feel the win. The thing is also at other Dama casinos like Dazard my VIP manager tells me that with large wins of course everything is paid out and they always make an exception for VIP players anyway but that's exactly what I do not understand the Joo Casino also belongs to Dama group why is it not possible there then? And 1mio € convert so that the 10k pay out I find more than strange. So again if anyone has contact with management please help me I would also be grateful

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Anonym
Congratulations 🎉 hope you do not gamble it away, 15000 € per month is already cool

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Salar1987
Yes of course it's cool and it makes me happy but as stupid as it sounds compared to my losses that's a drop in the bucket so I would have gotten that at least as a full payment. As already mentioned I have 2 days before my win on an evening 40k in the same casino group gambled and with such turnovers I think you should make an exception to the winnings and pay out completely. So make it even some casinos from the same casino group so I do not understand why one makes me such strange offers like 1mio convert to get paid 10k

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Krabbenburger
Experienced
Gigi55 wrote on 24.06.2022 at 22:49: Congratulations 🎉 hope you do not gamble it away, 15000 € a month is already cool

He has but written that he has spent 50K in the last few weeks . So it takes more than 3 months until he even has his lost money back .
I can somehow find nothing cool about it and I think if you were in his situation, you would be anything but enthusiastic.

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