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Online Casinos in general: Wunderino Verification

Topic created on 08th Jan. 2019 | Page: 1 of 1 | Answers: 3 | Views: 8,410
Meier92
Visitor

Wunderino Verification

8th Jan. 2019, at 01:04 pm CET#1
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Hey guys,

I was lucky enough to make a big win at Wunderino. Also, my account was already verified. So I ordered 3 withdrawals, one of which went through. The other two were canceled with the reason that my account must be verified again and a bank statement is needed. I have also sent this immediately. But since then, there is radio silence and the Live Chat put me off again and again with the statement "please be patient a little longer" Yesterday I filed a complaint with askgamblers and hope to be successful.


Have any of you had similar problems before? Starting to get a little nervous. To me, a Verification period of 10 days already seems very long. Also, I don't quite understand why my one withdrawal was approved, but the other two suddenly require verification.


mfg


Dennis

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betty57
Rookie

Wunderino Verification

8th Jan. 2019, at 01:21 pm CET#2
1 Like

Liked this post: Avatar von Meier92 Meier92
I waited a month for my Verification and then received my win.

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Meier92
Visitor

Wunderino Verification

8th Jan. 2019, at 01:34 pm CET#3
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One month is really heavy! They do point out that due to high requests it can currently take 1-7 business days, but this was already there half a year ago when I verified for the first time. But a month is completely incomprehensible to me. Can not quite understand this stalling tactic, because they thus scare away their customers and you think twice with the next Deposit, whether you really make it again at wunderino


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Ferfried83
Visitor

Wunderino Verification

16th Jan. 2019, at 05:23 pm CET#4
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I also registered with Wunderino. I would have informed me beforehand. Regarding payout and Verification is the purest disaster, as you read so on the net
Have won the weekend there 700 €, (without bonus) and wanted to me auszahlen lassen. Monday email get, the amount was booked back. Should verify me. ID copy or photo and cell phone bill sent as a PDF. Then I have with the 700€ of course weitergedaddelt and now stand at 3800€. Waiting now eagerly for my successful verification, but I'm afraid that this will drag on for weeks. The live - chat told me this morning that the documents have been received and the verification takes 1 to 7 business days. But 3 days I find now already very long. At all other casinos where I have registered, the verification went within max 48 hours.

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