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Online Casinos in general: Twin Casino if only all casinos worked like this .... (Page 2)

Topic created on 24th Nov. 2019 | Page: 2 of 3 | Answers: 28 | Views: 6,234
Anonym
MarcT22186 wrote on 11/26/2019 6:52 PM
It IS your duty, within the guidelines and they are, like many in the EU, interpreted quite generously. If it were otherwise, there wouldn't be the option to gamble in OC here in the first place.

Nevertheless, everyone is responsible for their own actions. To simply push that off is cheap. You can't let others be the scapegoat for your stupidities. On the contrary, in the end you should even be glad that there are certain regulations
Because just here in Germany everyone immediately cries paternalism and the state interferes everywhere, of course always with the exception if you get yourself on the face, then it is his fault because he has not done it...

You have not understood my statement in the least!
It should be so, so I stayed in the subjunctive and you shoot miles past the target.

So again in simple terms, the MGA should stop OCs from being allowed to use such woolly bonus T&Cs and GTCs that are designed to the detriment of the player. There would have to be a framework here for everyone to stay within. It's as simple as that.

What you are telling me is not only not new and more than known, no it was completely unsuitable as an answer to my comment!

But no problem, a forum is there to discuss, and through a cultivated exchange of information to be able to expand its horizons.

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MarcT22186
Expert
Unbeliver wrote on 27/11/2019 at 00:52 PM
You didn't understand my statement in the slightest!
It was meant to be, so I dwelled on the subjunctive and you miss the mark by miles.

So again in simple terms, the MGA should stop OCs from being allowed to use such squishy bonus T&Cs and GTCs designed to the detriment of the player. There would have to be a framework here for everyone to stay within. It's as simple as that.

What you are telling me is not only not new and more than known, no it was completely unsuitable as an answer to my comment!

But no problem, a forum is there to discuss, and through a cultivated exchange of information to be able to expand its horizons.


That's how it is!
I'm the rest, I have then completely misinterpreted your comment, sorry for that

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Gonzo
Rookie
So, trusted your words after some time, but puff. No bonus used, Deposit amount wagered more than 10x, just to check. Weak!
After several hours, no payout. Also that more withdrawals are requested now is not a point, actually just means they have few withdrawals/customers otherwise
Will not deposit there again in December.

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Anonym
I like to play at Twin and at Rizk. Withdrawals take a few minutes at both casinos via neteller. I can't remember it taking longer than 1h either.

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s00pernanny
Experienced
I don't find the Verification process straightforward at all. When I asked when the requested money would arrive, the chat said that my proof of address and account screenshot would not be accepted. My phone bill sent three days ago was not proof of address. They asked for my electricity bill or my salary statement (since these must not be older than three months, the electricity bill, which is sent once a year, looks bad). And on my bank statement must be my address! There is no address on my bank statement, I wrote. I should go into the settings.
I just did that. It says my address, but I could change it at will if I felt like it. And that's not a bank statement either, as requested. I'm curious to see what happens next.

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Mecci2019
Visitor
I can only say that so far Twin Casino is the fastest and most reliable casino

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Quietscheentchen
Experienced
The payout at Videoslots and since recently with me also Rizk is in a few minutes on the account, it's not faster 😄. At LeoVegas exactly the same, if you ask in the chat
Twin is also one of the quite fast payers.
Really top 😃.
Vera and John takes a few hours until they transfer, but I find it all still within the framework

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s00pernanny
Experienced
So, now I got the following answer:

"Thanks for sending over those documents, we have received your proof of address and it was positively verified. We also require bank account ownership document.

Proof of bank account ownership
- A bank statement showing that you are the owner of bank account ***** (showing your name and IBAN-in a form of a bank statement in PDF).

Please can you review what was sent and provide the required documents?"


Can anyone help me? What do they want from me? Why is there nothing here now about the address on the bank statement, as I was told in the chat? Bank account with IBAN and name I had already sent, but as a screenshot and not as a PDF.

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s00pernanny
Experienced
I contacted the chat again. Contrary to what the mail says, I guess the address actually has to be on the account statement and that has to be sent as a PDF. So I have to go to my bank on Monday and ask if there is such a wisch. Have not experienced this so far in any other casino.

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MarcT22186
Expert
s00pernanny wrote on 10.01.2020 at 19:56: Have contacted the chat again. Contrary to what the mail says, I guess the address actually has to be on the bank statement and that has to be sent as a PDF. So I'll have to go to my bank on Monday and ask if there is such a wipe. Have not experienced this so far in any other casino.

With the savings bank there is in online banking the point "More..." with it one comes into the account details.
There you can see account holder, IBAN, account balance, etc.. A screenshot of this was enough for me - i.e. screenshot with URL, bank logo and the data

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