Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: StarGames down for approx. 2.5 hours?

Topic created on 18th May. 2025 | Page: 1 of 9 | Answers: 121 | Views: 11,067
Zock1967
Rookie

StarGames down for approx. 2.5 hours?

18th May. 2025, at 03:33 pm CEST#1
0 Likes

Nobody has liked this post so far
Is StarGames in maintenance mode today?
I haven't been able to get in for 2.5 hours.
Both the app and the web don't seem to be working.

This post has been translated automatically

StarGames_Official
Top Member

StarGames down for approx. 2.5 hours?

18th May. 2025, at 03:50 pm CEST#2
0 Likes

Nobody has liked this post so far
Yes, we have an IT problem with one of our service providers. Our technicians are already on it, hopefully it will be solved soon.

Thank you for your patience.

This post has been translated automatically

StarGames_Official
Top Member

StarGames down for approx. 2.5 hours?

18th May. 2025, at 04:25 pm CEST#3
1 Like

Liked this post: Avatar von garfield68 garfield68
The problem is solved.

This post has been translated automatically

saschamk
Amateur

StarGames down for approx. 2.5 hours?

18th May. 2025, at 07:16 pm CEST#4
0 Likes

Nobody has liked this post so far

StarGames_Official wrote on 18.05.2025 at 16:25: The problem has been solved.

The problem seems to be back. It's really annoying in any case 🫤

This post has been translated automatically

StarGames_Official
Top Member

StarGames down for approx. 2.5 hours?

18th May. 2025, at 07:30 pm CEST#5
0 Likes

Nobody has liked this post so far
saschamk wrote on 18.05.2025 at 19:16:

The problem seems to be back. Is definitely really annoying 🫤

We are aware of it. The technicians are on it.

Thank you for your patience.

This post has been translated automatically

StarGames_Official
Top Member

StarGames down for approx. 2.5 hours?

18th May. 2025, at 07:40 pm CEST#6
1 Like

Liked this post: Avatar von garfield68 garfield68
We are online again. We apologize for the disruption.

This post has been translated automatically

btssultan
Experienced

StarGames down for approx. 2.5 hours?

18th May. 2025, at 09:14 pm CEST#7
2 Likes

Liked this post: Avatar von gagapapamama gagapapamama, Avatar von Max_Bet Max_Bet
saschamk wrote on 18.05.2025 at 19:16:

The problem seems to be back. Is definitely really annoying 🫤

Had to transfer their money back to an offshore account, must not leave any traces

This post has been translated automatically

Malganes
Top Member

StarGames down for approx. 2.5 hours?

18th May. 2025, at 09:22 pm CEST#8
0 Likes

Nobody has liked this post so far

btssultan wrote on 05/18/2025 21:14:
Had to transfer their money back to an offshore account, must not leave a trace

What kind of money? Nobody deposits much with them anymore anyway? Sorry, I couldn't resist that one^^

This post has been translated automatically

Zock1967
Rookie

StarGames down for approx. 2.5 hours?

18th May. 2025, at 10:32 pm CEST#9
0 Likes

Nobody has liked this post so far
22.00 o'clock and again nothing is happening.
My games have crashed twice now during free games. The day before yesterday and today.
Once the wins came back up after they had disappeared for 2 hours. Allegedly my remaining 20 free spins on 40 cents with the bird at BoR only brought me around 20 euros. According to support, these were played in the background. However, the total amount of 70.62 euros is strange.....I only play 20 and 40 cents....always 10 lines and there are no amounts like 62 cents here at BoR. That couldn't happen to me.
I feel like I'm being taken for a ride, but SG Support won't discuss it with me.
Very dubious.......I will consider depositing something there. The trust is pretty damaged and there are hardly any interesting wins anyway.....

This post has been translated automatically

StarGames_Official
Top Member

StarGames down for approx. 2.5 hours?

18th May. 2025, at 10:41 pm CEST#10
0 Likes

Nobody has liked this post so far

Zock1967 wrote on 18.05.2025 at 22:32: 22.00 and again nothing is happening.
My games have crashed twice now during free games. The day before yesterday and today.
Once the wins reappeared after they had disappeared for 2 hours. Allegedly my remaining 20 free spins on 40 cents with the bird at BoR only brought me around 20 euros. According to support, these were played in the background. However, the total amount of 70.62 euros is strange.....I only play 20 and 40 cents....always 10 lines and there are no amounts like 62 cents here at BoR. That couldn't happen to me.
I feel like I'm being taken for a ride, but SG Support won't discuss it with me.
Very dubious.......I will consider depositing something there. The trust is pretty damaged and there are hardly any interesting wins anyway.....

We had several technical problems today. All players who played or wanted to play this afternoon were affected.


We will take a look at this tomorrow and analyze what we can offer you all as compensation for today's inconvenience.

All game rounds that were affected by the disruption will always be automatically played to completion by the system and the wins credited. This is the same process as if you have a connection loss at home due to a disruption to your network connection.

However, we understand that this is not the best experience.

Thank you for your understanding and patience.

This post has been translated automatically

Zock1967
Rookie

StarGames down for approx. 2.5 hours?

18th May. 2025, at 10:44 pm CEST#11
0 Likes

Nobody has liked this post so far
22.00 o'clock and again nothing is happening.
My games have crashed twice now during free games. The day before yesterday and today.
Once the wins came back up after they had disappeared for 2 hours. Allegedly my remaining 20 free spins on 40 cents with the bird at BoR only brought me around 20 euros. According to support, these were played in the background. However, the total amount of 70.62 euros is strange.....I only play 20 and 40 cents....always 10 lines and there are no amounts like 62 cents here at BoR. That couldn't happen to me.
I feel like I'm being taken for a ride, but SG Support won't discuss it with me. Something is very wrong here.....that's clear to me.

I've paid several thousand euros into Buse and that's how they treat regular customers. They've made a lot of money from me and they treat me like shit.

Very dubious.......I will consider depositing something else there. The trust is pretty damaged and there are hardly any interesting wins anyway.....

You probably won't need to play for the next few days. You first have to get the money back in that you didn't earn during the disruption.

Then there's even less to get than usual. And that can hardly be topped anyway.



This post has been translated automatically

Zock1967
Rookie

StarGames down for approx. 2.5 hours?

18th May. 2025, at 11:18 pm CEST#12
0 Likes

Nobody has liked this post so far
.... Just logged in to StarGames again and after a few spins everything crashes again. Just sucks.....I was able to press log out and wanted to play somewhere else and now I can't play because I'm supposedly still logged in somewhere else.
SG has now ruined 2 days for me:
First with the recurring obvious garbage technique, then with strange add-ons (70.62) and no longer booked free spins during the crash, then with a support that thinks an issue is settled just because I'm annoying them (70.62) and now I can't play somewhere else because SG didn't log me out despite logging out.
SG should really come up with something, otherwise that's it for me there.
I'm curious..

This post has been translated automatically

Langhans_innen
Elite

StarGames down for approx. 2.5 hours?

18th May. 2025, at 11:22 pm CEST#13
1 Like

Liked this post: Avatar von Max_Bet Max_Bet
Zock1967 wrote on 18.05.2025 at 22:44: 22.00 and again nothing is happening.
My games have crashed twice now during free games. The day before yesterday and today.
Once the wins reappeared after they had disappeared for 2 hours. Allegedly my remaining 20 free spins on 40 cents with the bird at BoR only brought me around 20 euros. According to support, these were played in the background. However, the total amount of 70.62 euros is strange.....I only play 20 and 40 cents....always 10 lines and there are no amounts like 62 cents here at BoR. That couldn't happen to me.
I feel like I'm being taken for a ride, but SG Support won't discuss it with me. Something is very wrong here.....that's clear to me.

I've paid several thousand euros into Buse and that's how they treat regular customers. They've made a lot of money from me and they treat me like shit.

Very dubious.......I will consider depositing something else there. The trust is pretty damaged and there are hardly any interesting wins anyway.....

You probably won't need to play for the next few days. You first have to get the money back in that you didn't earn during the disruption.

Then there's even less to get than usual. And that can hardly be topped anyway.




Hello Zock1967,


since your posts still have to be approved manually at the moment, you would at least accommodate me if you didn't always copy the whole passage with the €70.62 during the canceled free spins into four of your posts The incident has now been explained several times, otherwise you run the Risk that one of your posts will unfortunately have to be deleted as a double post. This should of course be avoided. Thank you

This post has been translated automatically

Nikki84
Visitor

StarGames down for approx. 2.5 hours?

18th May. 2025, at 11:50 pm CEST#14
0 Likes

Nobody has liked this post so far
I've also been trying to get in again for an hour. It says it is not available in my country. I don't have a proxy on as it says. Haven't been able to play my Sunday free games yet. It's really annoying. Whole day server lame and now Germany is also a forbidden country lol

This post has been translated automatically

harced
Visitor

StarGames down for approx. 2.5 hours?

18th May. 2025, at 11:55 pm CEST#15
0 Likes

Nobody has liked this post so far
Exactly the same at AdmiralBet today...

I agree with the previous speakers, the last two days were definitely a waste of time.

I'm curious to what extent/if any compensation can be expected at all.

This post has been translated automatically

Hot Topics3rd Jul. 2025 at 04:41 am CEST

Sports betting
0
Bonus
0
Offline Casinos
0

GambleJoe Team

Profile picture of DanielDaniel
Founder
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately