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Online Casinos in general: StarGames bonus - gaming turnover is not counted..

Topic created on 27th Jun. 2025 | Page: 1 of 1 | Answers: 1 | Views: 35
Zock1967
Rookie

StarGames bonus - gaming turnover is not counted..

27th Jun. 2025, at 01:09 am CEST#1
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StarGames again:

I activated today's Deposit bonus. As almost always, the real money was gone straight away.

Then in the 2nd game with Bonus money to 1 euro books and then again to 80 cents and again to 1 euro....

I worked my way up well over 1 hour and almost only played 80 cents and 1 euro.

Then I checked the bonus progress and realized that at some point the bonus no longer counted the sales. At 2 percent and 33.85 euros turnover, the counting stopped.

At that point, I had certainly already turned over around 450 to 500 euros.

I then checked it again and tried it out with the result that the bonus didn't count any sales for about 90 minutes.

I wrote to StarGames and am now curious to see how they will handle it

Normally the system should have registered my spins. I have informed them that I insist on the correction.

That's not possible. If I hadn't checked, I wouldn't have noticed it so directly.

I also wrote to the StarGames supporter here in the forum. He recently clarified an issue for me that the support team had been dealing with for a week.... And all within 30 minutes.
Top!

Have you ever had anything like this?

I don't think that's possible.

This post has been translated automatically

ruhrpott
Expert

StarGames bonus - gaming turnover is not counted..

27th Jun. 2025, at 01:44 am CEST#2
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Nobody has liked this post so far
If you mean the 200% bonus, this can only be wagered with real money. This is also stated in the corresponding email....
I think you mean the bonus, as this fits in with the low progress of your wager, which was what you wagered in real money...

This post has been translated automatically

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