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Platincasino payout
Nobody has liked this post so far
i have now tried 7 withdrawals
LIVE CHAT is not active anymore and my emails to the support are not answered either ...
does anyone have any tips on what else I can do?
Thank you in advance ...
Greetings
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Platincasino payout
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Have you ever been given a reason why it doesn't work?
If you don't get any feedback at all, try to contact the VIP mail VIP@Platincasino.com
It's only meant for Platin players, but if nobody answers you, chances are good
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Platincasino payout
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servus, first of all thanks for your answer !!!
yes, the first time i tried to cash out they told me that my credit card photo wasn't "blacked out" properly because the numbers had to be covered or something ... i then did that and was verified ...
since then, however, everything has been rejected without justification, at the beginning i received an email saying -
Please check your e-mail inbox for further information.
If you have any questions, you can contact our customer service team directly at any time.
but nothing ever arrived !!!
ok thanks for the info, I'll contact the VIP support ....
Edit by Julian: Font color has been adjusted
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Platincasino payout
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It is correct the numbers have to be blacked out but not all because otherwise it will also be considered wrong
Pay attention to the exact wording of the mail it must be visible as far as I currently have it correctly in my head 3 numbers but really exactly where it says in the mail otherwise it is invalid
On the subject of the mail that is supposed to come, it is an error because none comes to them
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Platincasino payout
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Yes, but I have submitted the blackening correctly again and was confirmed again 14 days ago or verified by support !!! so it can no longer be because of that ...
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Platincasino payout
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Platincasino payout
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Hi,
Saturday is not a working day. I would calculate 48 hours from Monday. I have also paid out something 2-3 times in the last few weeks and it was always there in 2 working days, sometimes 1 day longer.
In my experience, if you continue to Deposit after the withdrawal request without canceling the withdrawal, it will be processed sooner than if you ask every time when the money will be paid out.
I think someone who continues to deposit after the withdrawal request without canceling a payment is less likely to be delayed than someone who waits until the payout arrives.
Maybe that's just my feeling
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