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Online Casinos in general: Platincasino

Topic created on 05th Apr. 2024 | Page: 1 of 2 | Answers: 17 | Views: 1,407
Fejkas3000
Hello!

I haven't played for a long time and used to play mainly on Platincasino. I've been playing there for the last few days and currently have a balance of around €400...

But now I've heard or heard that Platincasino has withdrawn from the German market. If this is the case, why can I still play and Deposit there? Do I have to reckon with not being able to withdraw my money?
I have just changed my address in the chat, but the chat was also in German...

Does anyone else here currently play at Platincasino?

Many thanks in advance!

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gamble1
Legend
They are no longer in the EU

Why can you play there? Because they don't care about the laws in DE

You will still get your money there but your main problem is currently if you pay out from there to your bank account in DE you could get problems at least more and more people are currently receiving reports from their bank because of this

Many people therefore use e-wallets for this, then the bank will still know what you are doing with the money but it is not their responsibility but you can't recommend it because it is still illegal

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Max_Bet
Expert
So I was actually inspired by a certain member, 🤔😉 here at GJ, to revisit Platin after a very long absence.

It's true, there's just something about Platin. The clearly laid out website, the menu design, the fact that you can get anywhere quickly without having to do a lot of searching, everything is visible at first glance, is simply fun. No long clicking around until you find the slot you want to play. Lots of providers and a corresponding range of slots. I don't really miss anything, except for playable Merkur slots. But that's actually bearable.
The only thing that really annoys me is the relatively frequent reports of payout problems. So I haven't deposited anything, but I don't think it will take much longer ... 🤷🏻‍♂️

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Mallpall
Amateur
What is also quite cheeky of them is that you can pay in by token but not pay out; at least that was the case the other day. So nothing for me in the long run.
Not exactly the yellow of the egg...

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gamble1
Legend

Max_Bet wrote on 04/14/2024 at 1:01 pm: So I was actually inspired by a certain member, 🤔😉 here at GJ, to revisit Platin after a very long absence.

It's true, there's just something about Platin. The clearly laid out website, the menu design, the fact that you can get anywhere quickly without having to do a lot of searching, everything is visible at first glance, is simply fun. No long clicking around until you find the slot you want to play. Lots of providers and a corresponding range of slots. I don't really miss anything, except for playable Merkur slots. But that's actually bearable.
The only thing that really annoys me is the relatively frequent reports of payout problems. So I haven't deposited anything, but I don't think it will take much longer ... 🤷🏻‍♂️

You read that quite often, but most of the time it seems to be small things. For me, the re-verification also cost me a few nerves, but not because they wanted to annoy me, but because they didn't clearly communicate what they wanted and you had to chase up every piece of information yourself in the chat


So in general there are a few little things that bother me there but nothing awesome

1) If you Deposit €100, for example, you now have to wager it 3 times (previously 1 time), so if I deposit say €100 and win €500, I can pay out €200 at Pino, for example, because logically there is still enough balance available to convert the 3x100

Not with Platin! There they cancel your payment until the moment you have wagered the depositor 3 times, which makes no sense because if there is enough balance available you will sooner or later make the x3 one way or another

2) If a withdrawal is canceled you will receive an email with a reason... Well you should receive a hint you would receive another mail with the reason but this never arrives so you always have to ask in the chat or at the VIP support

3) Lately payouts usually take between 5 hours and 2 days, with the latter more often the payment is canceled on day 2 (2 times so far) on request in the chat you are then dismissed with system error please apply again and then have to wait 2 days again

However, this only applies in extreme cases when the payment really takes longer

All annoying for me but now nothing awesome bad what are the alternatives? But now you can always play CB up to 5k

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Max_Bet
Expert

gamble1 wrote on 14.04.2024 at 15:35:

You read that quite often, but it usually seems to be little things with me, the re-verification also cost a few nerves but not because they wanted to annoy me but because they didn't clearly communicate what they wanted and you had to chase every piece of information yourself in the chat


So in general there are a few little things that bother me there but nothing awesome

1) If you Deposit €100, for example, you now have to wager it 3 times (previously 1 time), so if I deposit say €100 and win €500, I can pay out €200 at Pino, for example, because logically there is still enough balance available to convert the 3x100

Not with Platin! There they cancel your payment until the moment you have wagered the depositor 3 times, which makes no sense because if there is enough balance available you will sooner or later make the x3 one way or another

2) If a withdrawal is canceled you will receive an email with a reason... Well you should receive a hint you would receive another mail with the reason but this never arrives so you always have to ask in the chat or at the VIP support

3) Lately payouts usually take between 5 hours and 2 days, with the latter more often the payment is canceled on day 2 (2 times so far) on request in the chat you are then dismissed with system error please apply again and then have to wait 2 days again

However, this only applies in extreme cases when the payment really takes longer

All annoying for me but now nothing awesome bad what are the alternatives? But now you can always play CB up to 5k

I've known Platin for ages and was actually there a lot until the management change. So I really appreciate the advantages. I've never had any problems with Verification or payouts there myself. I was so angry with them because they had simply forced me to move to .de Platin without any information and that was irreversible. Then they moved and I had my old account back, but the reports of problems kept piling up. Maybe I'll give Platin another chance after all 😁...!


The first point doesn't exactly invite you to deposit ... 🤔
There used to be mail problems too.
Point 3 isn't exactly inviting either ... but if they pay out at the end of the second waiting period without any problems, it's manageable.

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frapi07
Expert

gamble1 wrote on 14.04.2024 at 15:35:

You read that quite often, but it usually seems to be little things with me, the re-verification also cost a few nerves but not because they wanted to annoy me but because they didn't clearly communicate what they wanted and you had to chase every piece of information yourself in the chat


So in general there are a few little things that bother me there but nothing awesome

1) If you Deposit €100, for example, you now have to wager it 3 times (previously 1 time), so if I deposit say €100 and win €500, I can pay out €200 at Pino, for example, because logically there is still enough balance available to convert the 3x100

Not with Platin! There they cancel your payment until the moment you have wagered the depositor 3 times, which makes no sense because if there is enough balance available you will sooner or later make the x3 one way or another

2) If a withdrawal is canceled you will receive an email with a reason... Well you should receive a hint you would receive another mail with the reason but this never arrives so you always have to ask in the chat or at the VIP support

3) Lately payouts usually take between 5 hours and 2 days, with the latter more often the payment is canceled on day 2 (2 times so far) on request in the chat you are then dismissed with system error please apply again and then have to wait 2 days again

However, this only applies in extreme cases when the payment really takes longer

All annoying for me but now nothing awesome bad what are the alternatives? But now you can always play CB up to 5k

converting 3 times is the only thing that would annoy me. I haven't deposited since the change and the times when I could make 1x bonus buy and withdraw immediately if I made a profit were brilliant. I didn't have to think about how best to implement it. But it doesn't matter to me anyway, I only play Blackjack if at all^^

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Justice
Visitor

Mallpall wrote on 14.04.2024 at 13:33: What is also quite cheeky of them is that you can Deposit but not withdraw by token; at least that was the case the other day. So nothing for me in the long run.
Not exactly the yellow of the egg.

Unfortunately, this is generally the problem - depositors have ZERO problem, withdrawals are a MEGA problem!

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Mallpall
Amateur

Justice wrote on April 14, 2024 at 11:37 pm:

Unfortunately, this is generally the problem - depositor ZERO problem, payout MEGA problem!

It's just annoying if you have something a7fm Tacho and want to pay out, didn't want to pay out to the bank account under any circumstances....

So almost 700€ were wasted in 2 minutes
Such a snotty store...

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BookofÖzi
Experienced
Does Platin automatically convert the Bonus money from the free spins (with depositor) to the maximum real money after wagering? A friend stupidly deposited there yesterday and is now at 2500 real money, she came up with the money (7 euros) from the free spins. She doesn't know what kind of bonus it was. She actually wanted a 100% bonus, but she only got 20 games.

I can't tell her anything, I don't know if it was a welcome package or a Thursday booster..


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moralischverwerflich
Expert
I seem to remember that back then you always had to click on "convert to real money" first. And what was then in your account could also be paid out.....

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gamble1
Legend
moralischverwerflich wrote on 19.04.2024 at 13:01: Well, I seem to remember that you always had to click on "convert to real money" first. And what was then in your account could also be paid out.....

It's not like that anymore but you can see the last Bonuses in your profile wait I'll tell you where

Edit: Click on the little man offers then on bonus history and click on casino there you can see all the bonuses you have taken

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BookofÖzi
Experienced
Thanks, I'll have a look.

She is in the Verification process, wanted a statement from wallet earlier.

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BookofÖzi
Experienced
Another 100 welcome free spins are available.

She has successfully converted it, but we don't know how much she had left after the conversion. We'll probably have to look at the history to find out.

if she was under 200 after converting, everything would be ok, right? It says Max. Win and not max. payout in the agbs.


The maximum payout from the first/second/third/fourth Deposit bonus is 5,000 EUR/USD/CAD/AUD/NZD/CHF, 50,000 NOK, 0.20 BTC, 25 BCH, 3.3 ETH, 82 LTC, 21000 ADA, 14000 XRP, 5000 USDT.

The maximum win from the free spins of the welcome package is 200 EUR/USD/CAD/AUD/NZD/CHF, 2000 NOK, 0.0079 BTC, 1 BCH, 0.13 ETH, 3.3 LTC, 845 ADA, 415 XRP, 200 USDT.

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gamble1
Legend
BookofÖzi wrote on 19.04.2024 at 17:20: It says another 100 welcome free spins.

She successfully converted it, but don't know how much she had left on it after converting. We'll probably have to look at the history to find out.

if she was under 200 after converting, everything would be ok, right? It says Max. Win and not max. payout in the agbs.


The maximum payout from the first/second/third/fourth Deposit bonus is 5,000 EUR/USD/CAD/AUD/NZD/CHF, 50,000 NOK, 0.20 BTC, 25 BCH, 3.3 ETH, 82 LTC, 21000 ADA, 14000 XRP, 5000 USDT.

The maximum win from the free spins of the welcome package is 200 EUR/USD/CAD/AUD/NZD/CHF, 2000 NOK, 0.0079 BTC, 1 BCH, 0.13 ETH, 3.3 LTC, 845 ADA, 415 XRP, 200 USDT.


Again, this is a matter of interpretation, but all in all, she would only get 200 even if she continues to play afterwards

It's clear with the Bonuses, but not with the free spins

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